T & R Automotive Center

Oct 08, 2024

Far and beyond of my expectations! So professional, in time and sharp to the repair, over all very satisfying!

Jul 08, 2024

I've been to virtually every Ferrari repair shop in the greater Bay Area over the last 20 years and I can say with confidence that T&R is by far the best shop around. I will not take my Ferrari anywhere else.

Mar 08, 2024

As a customer of Tony’s, I was shocked to see the three bad reviews below from IsKh, Khayrull and Islom Khalmurodov. So, I called Tony and he gave the following explanation. But first – it’s important to know – all three negative reviews are from the same person. So, he is being dishonest and trying to besmirch the reputation of a legitimate, honest company... because he wanted something for free. The three negative reviews by this person are totally unwarranted and should be ignored. Here’s Tony’s explanation: This person brought his Mercedes to T & R to diagnose multiple problems and a check the entire vehicle for issues – since he recently bought it and didn’t know if it needed any work. He mentioned the following issues: 1) Coolant leak and loss of coolant 2) Multiple lights flashing on dashboard including taillight problems, stop light problems 3) Check engine light problem 4) Thorough inspection of the vehicle 5) A/C light is on Tony at T & R gave him an estimate to diagnose these issues and perform the vehicle inspection. He signed and agreed to the estimate. T & R spent several hours diagnosing the problems and informed him of all the issues. The customer decided not to have anything repaired – which was his prerogative. Upon submission of the invoice, he had an issue paying for the diagnosis charge that he had agreed to. Tony even explained that if the repairs were performed by T & R, they would be able to waive the initial charge and absorb the cost of the diagnosis. Instead, he decided to write bad reviews because he expected something for free.

Mar 08, 2024

RIP OFF! RIP OFF! RIP OFF!

Mar 08, 2024

T&R have the best customer service. These guys are professionals. It is the best place to get your car fixed.

Mar 08, 2024

Total rip off, never trust these guys, will charge you x10 than other shops nearby. Check always pricing with other repair shops before and after getting quotes from these guys.

Nov 08, 2023

Bad service and overcharging ( for change battery they charge $400)

Nov 08, 2023

Dishonest and over charging

Nov 08, 2023

Had work done. Overpriced and still had leak which had to be fixed somewhere else

Nov 08, 2023

Terrible customer service. The owner, John was belligerent and unprofessional. Instead on deescalating a problem, he continued to fuel it with fire. No customer skills. If there was a way to give -5 stars I definitely would. Would not recommend to speak with him.

Nov 08, 2022

$200+ oil change, FYI

Nov 08, 2022

Excellent service

Nov 08, 2022

Super friendly staff, great attention to detail. You can tell they have a passion for cars and take pride in their work.

Nov 08, 2022

This place is a total rip off, they basically stole $190 from me, I’ll show you proof. I went there to get my left headlight replaced, they CHARGED ME $237 (the bulb was only $15, the rest was labor). I then went to Paul’s Battery & Tire to get my right headlight replaced and they did the EXACT SAME THING FOR $47. I added photos of the two different bills as proof. On top of that, the owner was super rude and disrespectful. When I asked how much it would cost to get my headlights polished, he said it would be $150, to which I responded, wow that’s a lot. To which he responded “I knew you were you going to complain, I could just tell.” Well, I’m glad I said something, but I wish I trusted my instincts and bailed before they could steal from me.

Nov 08, 2021

I had a really challenging and disappointing experience with this mechanic. A friend was borrowing my car and it broke down so she took it to this mechanic since they were open on the weekend. The mechanic gave me rundown of what he thought the issue was and told me it would be ready Monday. I go to pick up the car and it stalls just minutes away from the Exxon station. They call a tow to the place where it was stalled immediately, cover it, and tell me they'll run a full diagnostic (something I thought I had already paid $600 for) but then call me and tell me the engine has failed. I go there to get it towed to a different mechanic because I no longer trust their expertise and the guy yells at me saying the stall "wasn't his fault" and that I have to pay $125 for the tow to get my keys back. I have AAA, that could have been free. So now they've swindled me out of $725. Don't go here, they're incredibly untrustworthy and unprofessional.

Nov 08, 2021

Tony did a fantastic job inspecting and detailing my 2018 Mercedes GLC 300. T&R is the by far the best service in San Francisco for any and all of your car needs!

Nov 08, 2021

Hola me gustaría recibir un cheque de 10000 pesos avienta de los carteles familia mi hoacana

Nov 08, 2020

Best service ever.!!!

Nov 08, 2020

I cannot say enough good things about T & R. It is the absolute best place to get any car repaired, even an exotic. I brought my car to Tony after two other mechanics were unable to find a noise coming from the rear of the car. The noise would come and go, but when it was there, it was bad. I was concerned about driving the vehicle, for both safety and not knowing if I was causing greater damage. I brought the car to Tony and he had to test drive the car multiple times to have the noise replicated. He was able to locate the noise which turned out to be a damaged axle. Tony was EXTREMELY fair on the labor cost and time necessary to find the elusive noise. Additionally at my request Tony was able to find a used replacement axle to lessen the cost. Tony always wants to do the right and fair thing for all of his customers. He truly cares about helping people, and resolving problems. I now live in Napa, CA and will continue to bring all of my vehicles to Tony.

Nov 08, 2020

T&R has been my trusted mechanic (Ferrari, Land Rover, and Porsche) the past several years. I've found Tony to be thorough and with the more complicated issues, he is extremely thoughtful in this approach. He and his team are top notch technicians and they treat your car as if it were there own!

Nov 08, 2020

There is a reason why on any day of the week, you will see a mob of Ferraris at this quaint and unassuming gas station. They are all there for the meticulous care and expertise of Tony. From routine service to tricky aftermarket upgrades for your Ferrari, Tony is the man to see.

Nov 08, 2020

Very bad mechanic!! What a ripped off! they charged us $1,200. They didn't fix our car problem! (The fan is very loud noise after turn the engine off) So we took it back to ask them to fix it. After we pick up the car, still have the same problem. So we took it back for the second time and this time they said they need to check more and we need to pay for checking again. Finally, we just gave up! We wasted $1,200 for nothing! Waste time and money!! No recommended at all!!!

Nov 08, 2020

too expensive

Nov 08, 2019

My 2004 BMW is still driving today because of Tony! I cant thank him enough for helping to keep my car driving smoothly and safely for the past 5 years. His level of professionalism and customer service is what sets him apart in the Bay Area. He cares about his customers and fosters a personal relationship with each and every one of them. I will also be a custom not only for the work he does on my car but for the relationship we have built. Highly recommend him for all your automotive needs!

Nov 08, 2019

Tony and his team are great.

Nov 08, 2018

So I m new in town passing through..I call from the web look up..I get there see mostly expensive vehicles..I tell him I know the problem...he tells me it's two hindhun just to hook up the computer.. wrong.. that was the rip off ...it doesn't cost that much..he chooses to charge those fees...be concerned

Nov 08, 2018

Very friendly and quick service.