Take 5 Oil Change

Nov 29, 2024

Do not go here! Amateurs and crooks who will damage your car! Went here in March 2024 for the first oil change of my new car. After the oil change, employees told me that their car reader was down and to pay via Apple Pay. I did so and went on my way. At my next oil change at different establishment, mechanics told me my splash car was bent from being forced in place, zip lied to vehicle, all screws stripped, and missing facets. The damage was so significant that the mechanic told me they would be unable to change my oil because of the stripped screws. Went to this take 5 to tell them of the damage. They told me they would file a claim, never did. Returned a few weeks later, and the manager informed an employee that me that they would again file a claim (they again didn’t), and that a claim would certainly be denied because the original oil change was done under the table (I just did what the employee told me after the service was complete). I suspect the original employee offered me this option because they know they damaged my car and didn’t want paper trail. They offered me a refund for original oil change but the damage done to my car was estimated at 200-300 dollars. At this point was sick and tired of being given the run around for weeks, went to Honda dealership. Told them I went to take 5 and all their smiles dropped, immediately told me to never go there. Strongly recommend against ever going here. Again, they’re crooks, incompetent, and will avoid all responsibility when they inevitably damage your car. Worst oil change of all time, worst customer service of all time, damaged my new car. Avoid like the plague!

Nov 29, 2024

Service was great. I will come to this location anytime

Nov 29, 2024

Service was quick, professional & very amicable. I highly recommend this location. I will be back in the future.

Nov 22, 2024

A great place to get an oil change! They were friendly, efficient, and had my oil change done in a short time. They answered all my questions with a friendly attitude. Excellent service completed quickly.

Nov 22, 2024

Very knowledgeable and professional Team. They take care of business..

Nov 06, 2024

The employees were friendly & professional. They offered me a bottled water while I sat in my car as they changed my oil. Great customer service. I was in & out quickly.

Oct 06, 2024

Fast, friendly, courteous staff!

Sep 06, 2024

Customer service was the best

Sep 06, 2024

Awesome quick service

Sep 06, 2024

Awesome service and super friendly! Always love the Essen Lane location in Baton Rouge!!!

Sep 06, 2024

Customer service was friendly and knowledgeable. Excellent service!

Sep 06, 2024

Everyone was very kind and helpful. I was able to get my service done quickly and efficiently.

Sep 06, 2024

Fast and efficient service.

Sep 06, 2024

Head guy dropped his metal clipboard and scratched the hell out of my driver door paint. Didn’t even apologize or take any accountability. Won’t be back to this location

Sep 06, 2024

Super friendly staff and very convenient hours

Sep 06, 2024

Technician was awesome. Can not thank him enough. Very knowledgeable and great at his job. Prices are a little high but he can't help that

Sep 06, 2024

The crew did a great job. Even replaced an oil fill cap that was missing.

Sep 06, 2024

The two young men that assisted me was remarkably kind and helpful. They thoroughly assessed my vehicle’s needs and provided comprehensive service recommendations. My experience at 5- Minute oil change was exceptional, leaving me with the impression that it is my go-to- destination for all my automotive services. I have enthusiastically recommended this establishment to both my to family and friends! The level of customer service I received was unparalleled. Thank you Angela Bessix

Aug 06, 2024

My car is now leaking oil will go back tomorrow to see what they did wrong

Aug 06, 2024

Excellent, thorough service!

Aug 06, 2024

Great job those guys are super nice and knowledgeable. The older guy with glasses is such a nice person and extremely helpful! I live across town and I only come to this Essen Lane location.

Aug 06, 2024

I had my oil changed done yesterday at 5615 essen ln, Baton Rouge, la and my car started smoking on my way to work, mind you i have to work in franklinton which is a hour and a half away . Smoke was coming from my hood when I got to work. I checked my oil and it was bone dry. All of my oil leaked through the oil filter and my oil pressure light came on. They didn't screw my oil filter on right or tight enough and I had to place oil in my own car and re-tight my oil filter. I will be going right back to GET MY MONEY BACK TODAY!!!!!!!!!!. This place almost killed my engine.

Aug 06, 2024

It was a horrible experience. Never going back. As a matter of fact. They put to charges on my bank card and have not put the first charge back on my card the last time I checked. Uts a 140 for an oil change . Then I checked them on it and they said I will take it off and we need to run it again. Then they charge me another 109 dollars. Both are still on mynbamk card. I was there for over 30 minutes. Definitely not 5 minutes . Horrible horrible if . I don't get my money back soon. I will file a grevience .. zero stars. I think they tried to rip me off.

Aug 06, 2024

The manager Anthony Loyal, came out and introduced himself while handing me a cold bottle of water. He was very polite and helpful with my questions. He had a great attitude and even did the maintenance on my vehicle! I definitely recommend and appreciate him. They were very quick and professional.

Aug 06, 2024

They did a great job with my oil change