Take 5 Oil Change
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Review highlights
"Both Carlos (Assistant Manager and Tech) were amazing! They got me in and out and had amazing customer service! I recommend this location!"
"They educate the customer, then allow you to choose what service you want."
"The best customer services in town i highly recommend this location.."
Overview
Categories
Oil change service
Directions
1818 N Shepherd Dr
Houston, TX, 77008
Phone number
Call: (713) 364-0905Website
View websiteHours
Sunday
8:00 AM - 5:00 PM
Monday
7:00 AM - 8:00 PM
Tuesday
7:00 AM - 8:00 PM
Wednesday
7:00 AM - 8:00 PM
Thursday
7:00 AM - 8:00 PM
Friday
7:00 AM - 8:00 PM
Saturday
7:00 AM - 8:00 PM
Description
Take 5 is your go-to for fast and simple oil changes in Houston - we get you back on the road fast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car! Plus, we've got you covered with FREE tire pressure checks and fluid top-offs, AND we offer State Inspections that are just as fast & friendly as our oil change. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think!
Reviews
Dec 05, 2024
Excellent work
Dec 05, 2024
The technician were friendly and very busy. It took longer than 5 minutes but very understandable. Good service.
Dec 04, 2024
Convenient place to get an oil change or state inspection. They will also check your filters all while you stay in your car. Competitive prices. Service is friendly and efficient. They typically will offer you a bottle of water while you wait. This location can get busy. There isn’t a lot of space for cars so the line can back up. On my most recent visit, I came for a state inspection. They informed me that my wipers need to be replaced and they replaced them with wipers that I had purchased from somewhere else, which was nice of them.
Dec 04, 2024
I got there at 7:00 when it open only one person in front of me I didn't get served until 7:39 I was not happy about the wait
Dec 04, 2024
Place is not staff to do the services they offer. And they only answer to that is come back later.
Dec 03, 2024
Great experience. John was thorough and helpful. Explained things. Offered me water. They will go as fast as you prefer. And this place tops off your fluids and puts air in your tires all year long free of charge. ANY local Take 5. I thought their offers were pretty cool. Thanks John and Take 5! 👍👍
Dec 03, 2024
Raashan and everyone was so nice and professional
Dec 03, 2024
These people don't believe in answering phone calls
Dec 02, 2024
Service was great. Always keeping me informed when certain maintenance needs to be done on my vehicle.
Dec 02, 2024
The gentleman doing my inspection was polite and quick.
Nov 28, 2024
As I was leaving the skid plate for my car fell off and down into the compartment underneath my car where the oil change was performed. One of the employees said it was nothing and that I was good to go. It was only after I parked and got out of my car and started to go to look underneath that he stopped me and said that we forgot about something. Not happy with the service here at all and won’t be returning to take 5 next time.
Nov 28, 2024
Carlos was very helpful! Changed my air filers along with my oil change. Great prices! Definitely will be back.
Nov 28, 2024
Definitely a good experience. I had to wait a while to be greeted and helped, but the employees were friendly and the service was great.
Nov 28, 2024
I wasn’t going to leave a review until I got a text asking for a review so here you go: I arrived around 11am on a Sunday 11/24 and all 3 bays are full with 2 cars in each bay with one car ahead of me in line outside of the garage. Seemed busy that day and I understood I was going to be there a little while, but was not expecting to be there for 2 and a half hours. Once I finally got far enough in line to be acknowledged, I told the worker I was there for an inspection and he told me to pull up to the bay behind the car that was ahead of me, where I sat for about an hour before I was acknowledged again. Once the car ahead of me drove off, they told me to move forward in the bay and they then started assisting me. Why have bays long enough for 2 cars if you’re going to ignore one of them? I’m not sure. Probably understaffed but who knows. The worker then sold me on about $275 worth of things: oil change, coolant flush, intake filter etc. but forgot to ring me up for the inspection which was the whole reason I came in the first place lol. He did however realize he forgot immediately after he charged me which is good. At this point I’m a little annoyed but I don’t say anything and keeping to myself because I’m rarely the type of person to complain. The women in the car next to me however was the type of person to complain. So, since she complained and threw a fit about having to wait for so long, the workers assisted her before me even though I had gotten there over an hour before her and she was already gone before before they even did my oil change. In the employees defense, he did explain the situation to me and he was very apologetic about, and I completely understand how Karen’s can be. However, I dont believe that other customers should suffer and wait longer because someone is throwing a tantrum until they get what they want. The final event that lead to me writing this review is after I had finished, or so I thought, I was told to pull my car out of the bay and to the side to allow the car behind me to get out. You’re telling me the car behind me finished before me too? On top of that, you’re telling me they got assisted while I was still in the bay, unlike me being ignored until the car ahead of me left? All in all, I chalk this up to a bad experience and Id like to believe that this location is not always like that. But hey, yall asked me for a review and here it is
Nov 28, 2024
Super convenient, stay-in-your-car experience. This time, it was just a state inspection, but it's just so easy to drive up and get it done.
Nov 28, 2024
Thank You for your excellent and friendly customer service.
Nov 28, 2024
The tester was very rude. No bedside manor and don't know how to deal or talk to customers.
Nov 28, 2024
Used to feel like they were honest but now I feel like they are just trying to sell and upsell
Nov 28, 2024
Probably the worst experience I’ve had since using take 5. Didn’t really get the great customer service I’ve known for some time and service took over an hour. Won’t be going back to this location
Nov 21, 2024
Always have a good experience. Knowledgeable employees who are respectful of your time and who show a willingness to make sure you are comfortable while they work on your car.
Nov 21, 2024
Do not go here. They will even admit on site the quote you are given from their customer call center is not real. They make me drive on site and wait in line for a 15 minutes ( 5 minutes my ass) just to find out the quote is fake, and they will be ripping you off by wanting you pay 40% more. So ignore this pace .. is just a corporate biz driven scam
Nov 21, 2024
I thought it was like you will be there for 5 minutes and I am taking in consideration the time I was in line. When I got to station I waited about 30 plus minutes before service was rendered. I have gotten oil changes before for ranges 10-35 dollars and the cheapest one was 49 dollars. The representative recommended the 89 dollar oil change, and since I have 0 knowledge about their craft I paid the 89 dollars. Did I get an oil change? Yes, now what is the ( take 5) for? Idk. Was I convinced that I need another 89 dollar oil change? It remains to be seen.
Nov 21, 2024
I've come here a few times and I've got to say that EJ is truly one of my favorites. He is honest and really tries to help you. He understands the situations that people can be in, and he tries to accommodate them. He explains issues thoroughly and proves good insights on what should be done! His service is always great! Thanks EJ!
Nov 21, 2024
The employee who assisted me gave me straightforward recommendations, and he found discounts and applied them to my transaction. Thank you! Great place
Nov 14, 2024
As always, things could mot have been easier to have my oil changed. Everyone was friendly, efficient and exactly why i go to Take5. Happy customer
Nov 14, 2024
Awesome service! Did more than Im used to and I’ve always gone to other take 5 locations. I’ll be coming here for now on.
Nov 14, 2024
Exactly customer service. First impressions is everything to me!
Nov 14, 2024
Thank you for my inspection, I was able to get my sticker for my car. Everyone was nice and professional.
Nov 14, 2024
always satisfied with their service