Team Ingram Services LLC
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Review highlights
"… me updated with time very professional made me feel like there’s a team out there that actually cares. When on the side of the road. Everybody called them when in need."
"Fantastic customer service, ask for Victor ❤️❤️❤️❤️"
"I was connected to this company via my roadside assistance service."
Overview
Categories
Mechanic, Oil change service
Directions
2909 Warren Rd
Decatur, GA, 30034
Phone number
Call: (404) 955-1006Website
View websiteHours
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews (22)
Dec 02, 2024
Mark was great !
Jun 06, 2024
Best tire Shop to deal with.
May 06, 2024
Fantastic customer service, ask for Victor ❤️❤️❤️❤️
May 06, 2024
I wouldn’t suggest him . I called for my boyfriend and he was very nice and helpful . When he arrived he was real short and not helpful at all and I could hear him rushing the job over the phone. He charged $100 to show up and rush the job and be there all of 9 minutes literally!!!! It’s Al it’s as if he was open to helping when he assumed it was for me but when he arrived he waisted time and money because I then called someone else to come and do exactly what i called him for but he said that wasn’t the problem ….. Wouldn’t suggest him to nobody fr - I only have one star cause you have to give atleasre one star to give a review 🙄
Mar 06, 2024
Victor exceeded my expectations with his timeliness, exceptional customer service and professionalism. Thanks! Customer 4 Life!
Feb 06, 2024
3/1/2023. I was connected to this company via my roadside assistance service. I called at 8:09 To pm & was given an estimated time of arrival of 8:40 pm. Around 9, I called to get an update about when somebody would arrive. I had also not gotten any communication from them, which I’ve never experienced before with any roadside assistance service. I was then given an arrival time of 9:34, fine. Around 9:58 I called again & was yet again, given the run around. They said they would be there in 20-30 mins & that the driver was “in route”. I was already frustrated at that point but I still remained patient. And ENTIRE HOUR went by & I still had no communication or person arrive. I called AGAIN, & was told another 25 mins, and at that point I was very upset & demanded the driver come to me immediately, & miraculously he showed up 10 mins later. It’s past 11 pm and the driver Dontavious finally arrived. He was not only extremely late, which I got information from his supervisor that he was not supposed to pick up my service call since it would’ve taken him too long to arrive, he was also very unprofessional and unpleasant. If you’re company/drivers can not be somewhere within a reasonable amount of time they should just be honest & let somebody else pick up the job. I’ve never experienced such a long wait time for a simple tire change. If he was just honest about his time, I could’ve called someone else and been finished faster. Instead my time was wasted & I was given the run around for 3 hours. I pray I never get connected with this company or Dontavious again.
Feb 06, 2024
Best customer service. Fast and efficient!
Feb 06, 2024
Best road side assistance company yet. Hands down
Feb 06, 2024
Deangelo was the technician who came and serviced my car, and I tell u he was great good conversation great help for the car started and put air in my tires which was extra. HE WAS GREAT!!!
Feb 06, 2024
Even in need of roadside assistance Tyrone was great! Thank you!
Feb 06, 2024
Great business , very professional men and fast and helpful service
Feb 06, 2024
Great customer service
Feb 06, 2024
Had a great experience with roadside assistance thanks to Tryon! Definitely efficient and speedy!
Feb 06, 2024
I highly recommend their services. They were quick efficient. Keep me updated with time very professional made me feel like there’s a team out there that actually cares. When on the side of the road. Everybody called them when in need.
Feb 06, 2024
Omggggggg! I never leave reviews but the roadside service my family received from Tyron was second to none. He was so professional, efficient and helpful. Thanks again, I’ll be sure to refer you all to my friends!
Feb 06, 2024
Rick was prompt and professional
Feb 06, 2024
Team Ingram Services ROCK!!!!! I was stranded on the side of the highway spoke with a Ms. Tishia very Professional and pleasant to talk to. She advised me that a technician by the name of Lorenzo will be there to assist me, not only did he assist me but he also kept communicating with me along the way.... if ever in need of a lock out, fuel delivery, jump Start or tire change Team Ingram Services Is the fist to call...
Feb 06, 2024
Team Ingram has great service they are fast an very reliable. I recommend to anyone who needs roadside assistance.
Feb 06, 2024
Team Ingram is the best !!!
Feb 06, 2024
Tyron was so helpful! I was in an unsafe location and he communicated with me very well and changed my tire quickly. Will definitely be using this service again if needed.
Feb 06, 2024
Great services. I highly recommend them.
Feb 06, 2023
Patrick just assisted me and wow… y’all truly have a gem. Big thank you to this lovely company for being so helpful, prompt and knowledgeable. I felt so safe & well taken care of. Patrick provided just the luxurious service I was looking for!