Ted Wiens Complete Auto Service
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Review highlights
"… hour and 45 minutes after the tires were received by the store. I am so pleased they were able to take care of me so fast and the same day. I would recommend them highly."
"Staff at service desk always professional and patient with me."
"Great people, good quality of work."
Overview
Categories
Auto repair shop, Auto electrical service, Tire shop
Directions
3352 E Fremont St
Las Vegas, NV, 89104
Phone number
Call: (702) 534-3491Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 5:30 PM
Tuesday
7:00 AM - 5:30 PM
Wednesday
7:00 AM - 5:30 PM
Thursday
7:00 AM - 5:30 PM
Friday
7:00 AM - 5:30 PM
Saturday
8:00 AM - 5:00 PM
Reviews
Nov 22, 2024
Great service and very helpful
Nov 22, 2024
I had some issues with the front end of my 2012 Nissan Frontier. Clems mechanics quickly found the problem took the time that morning to fix them and get me on my way. Donna
Nov 22, 2024
I love Ted Weins, I continue to use them anytime I need repairs. They’re always professional, on time, fair price everything. I would recommend them to anyone. Out of 10 stars I give them an 11.
Nov 15, 2024
I always receive good service and the quality of the work is always exceptional. I like the comprehensive diagnostics in the link provided by text while I am waiting.
Nov 15, 2024
They don’t wear name tags so you don’t know who’s whose. But I was speaking to what seems to be a manager Frank. You can tell them something about the car but it doesn’t matter. It’s like they want you to do every single thing in the car. Then get upset that you only want to do one thing? Kept giving me 3k quotes when I just wanted an oil flush. I hope the next car place listens to me. Update: I went to Paul’s auto shop they did a much better job and they truly care about what they’re not. The guy who helped me was the type of person who won’t let you drive a car. If you would’ve let us I would recommend going there instead instead of this money, hungry company.
Nov 08, 2024
Been using Ted Weins for Tires and repairs for the last 34 years, I’m always treated with respect and services delivered as promised. If there is a delay they call and tell me so it’s not a surprise. Best Tires and service available. Thanks Weins family for continuing Ted Sr’s dream.
Nov 08, 2024
Horrible service, I asked for a patch because I have a slow leak and made me wait in the lobby for 15 before doing anything then told me they couldnt do it, the shop closes at 530, I had work until 430 and couldn't be there earlier, the manager is just a lazy bum who really doesnt care about customers in my opinion
Nov 06, 2024
Staff is outstanding
Nov 06, 2024
Todo excelente
Nov 06, 2024
Went in around 4:30 to have someone check my battery as I thought there was an issue. Got seen by a service writer, Kenneth, right away, within 10 mins my car was taken into a bay, they ran a check, bad cell and said I would need a replacement battery. I was on my way within about 40 mins and Kenneth kept talking to me while I waited. Very friendly guy and service was very prompt. Would def recommend this location and I’m sure I will be back for other auto needs in the future.
Nov 06, 2024
We’re traveling from Alaska and we came in on short notice with some warranty work. Everyone bent over backwards to get us back on the road again. We are grateful to the staff for their quick and professional work. I would highly recommend them to anyone who needs work done on their vehicle. Steve McShane
Oct 06, 2024
Good timely service. Diagnosed the problem quickly, and kept me informed. Happy with the results and the pricing.
Oct 06, 2024
Yesterday (9/13/24) was another fabulous day because I now got all the outstanding services items for my Fiat Abarth completed. The last one was a biggie and I had several long conversations with Frank Gutierrez, the Manager at Wiens on Sahara Ave in Las Vegas, who personally took an interest in this exercise to plan it all. This time we needed to take care of the CV axles, a very important item which consists of 3 large and heavy items that need to be serviced every 100,000 miles or so based on the User Manual. A visual inspection showed some parts needed to be replaced which would require the mechanics to physically remove the drive axles, install news boots and bearings etc and reinstall them. It totally floored me that the job was completed in less that TWO hours by one of Wiens's guys who specializes in drive trains etc. It's great to just have these special repair folks available in one repair and maintenance shop. Awesome job. Thanks Wiens! It's that time of the year again and I am getting ready for the annual SMOG Check. My OBDII reader showed t two of the monitors showed incomplete. In talking with Frank G and Dan V. at Wiens, we decided to replace 3 of the sensors to ensure that the car would pass it's SMOG Check. Dan installed these sensors in less than one hour. WOW??. He knows his stuff and I am confident that the car will sail through the inspection next month. Thanks, Fred Wiens! My most recent trip to Ted Wiens was to recharge my A/C system on my recently purchased car that also had a leak because of a damaged air cooler. I was surprised to see the equipment that is needed to perform that task and it includes a leak test with a yellow dye that shows if there are some other leaks that did not get dealt with. It's a very expensive service so I was very happy to see that I got a 6 month warranty on the recharge. Of course I used my Wiens Credit card or charge card. So, it is time for an update as I have made several visits to take care of my car's maintenance. I did have a Dashboard light indicating an under-boost issue with one more underlaying turbo plumbing related code that "popped" up during the repair of the underboost and that added another sensor replacement on the list of things to take care off. That's what you get when you want to buy a car that does not have enough history information although my car had almost 40 entries in the CARFAX report. It did not itemize / detail the service activities that had been done. The folks at Wiens told me about a Credit Card, yes a TED WIENS credit card that provides some benefits to the user as well as some credit facilities. So I got that. Thanks Ted Wiens! Last month I did my most recent service / maintenance appointment. My car is running great. My assigned mechanic was great. Pricing for labor was reasonable and that is something important in these times. Original review below. I bought a great "old" car . It will be a real classic in 10-15 years. And, I knew I was going to need maintenance and lots of mechanic support. This is my story until now. There will be several posts because my car is special..really special. .See the pictures. My search got me to Ted Wiens, E. Fremont Street in Las Vegas who turns out to have a great set of people, a variety of skills and the willingness to go the extra mile. Much more soon but with thanks to the whole organization , Frank G (manager), Dan V ( my assigned mechanic) and Clemente ( front desk).
Oct 06, 2024
A++++ Very good customer service. Dropped my vehicle off @2pm and let them know I needed repairs completed by end of business day. Because I had to work that evening Staff was super helpful and accommodating and they repaired my vehicle so I could work. You guys are the best!
Oct 06, 2024
I have found that this business is honest and knowledgeable. They are thorough and guarantees their work. I will be going back.
Oct 06, 2024
My husband took his car in for a tire issue and Clem found an issue with the air valve. He fixed it for my husband at no charge. We’ve been going to this Ted Wiens for years and they are always awesome.
Oct 06, 2024
i should have learn the first time but shame on me for trusting these cons again.. especially the Manager Frank! i go in for something minor and leave with a issue that wasnt a issue before i came in. And then no one knows what happen, all they say it came in like this but dont worry we can fix it for 3k for example my AC when the reason i came in was at the back of my car lol i guess xmas bonus season is here
Sep 06, 2024
My experienced during the time of my visit at TedWeins are all excellent and their jobs are always done right. I owned a 2005 dodge grand caravan limited edition and it took a number of years before another vehicle repairs occurred. The first car Advisor that took care of my Van was Ricky and when it was time again to visit Tedweins for repairs the second car advisor was Edgar and Recently my van visited Tedweins again and for the third car advisor is Clem. Everytime I visit Tedweins, I meet new car advisor and hopefully Clem is still around when its time again for a visit. It only proves that Tedweins fixed your car good so you will enjoy and drive your car for a long period of time. Thanks Tedweins!
Sep 06, 2024
They charged me $30 for a “free” oil change. Had to wait 15 minutes just to pick up my car. Don’t come here if speed is of value.
Sep 06, 2024
They did an excellent job. I 100% recommend. 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
Jul 06, 2024
ERIC was excellent helping me with understanding my vehicle issues, thank you
Jul 06, 2024
I have been here to have repairs done, and I return whenever need be. This place has always gone above and beyond and has always taken great care of me. They have recommended outside contractors that are as efficient as they are, and have been honest about repairs and work to be done. I can’t recommend them highly enough!! I’m telling all my friends
Jul 06, 2024
OMG the service there was ex excellent. They took real good care of me and I was in and out
Jul 06, 2024
Problems with my vehicle were resolved. I got an accurate diagnosis and fair estimate.
Jul 06, 2024
Quick and easy
Jun 06, 2024
Good service
Jun 06, 2024
Great costumer service!! Changed all 4 Tires quick 1 day service!! Ask for Clemente or Frank !!
Jun 06, 2024
Great honest business. They were able to diagnose the issue that I had with my wheel/rim and had great customer service well. Great company…definitely recommend.
Jun 06, 2024
Helpful staff, clean and tidy waiting area and mechanic bay. All work was done very well and in a very timely manner. I would highly recommend them.
Jun 06, 2024
I have been using Ted Wiens for the first time in April to purchase two rear tires.I returned back on May 9th to purchase my front tires. The service was great. Clem & Edgar were excellent and helpful with my purchases. My name is Anthony Canady.
Jun 06, 2024
Shout out to Clem for making sure I knew what was going on through the whole process. Honest and reliable
Jun 06, 2024
The device was very prompt and professional. The employees were very knowledgeable and kind.
Jun 06, 2024
Thanks for the great service on my tacoma.
May 06, 2024
Siempre fue buena pero está vez q fui no había sistema y teniendo tarjeta de ted wins se me hizo un cobro muy excesivo de más de 70 dls por un cambio de aceite donde a los tarjetahabientes se le cobra la mitad del los cambios de aceite eso quiere decir q el cambio de aceite fue de maas de 100 dólares eso es un abuso no recomiendo a este local
Apr 06, 2024
I’ve been going to Ted Wiens on Fremont for over12 years now. I wouldn’t take my car anywhere else. They explain things that need to be addressed.