Temstad Automotive Services Inc.
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Review highlights
"Been going to Temstad for years. They have great staff and will have your vehicle in and out quickly!"
"Staff was friendly, and my car was inspected quickly for a fair price."
"They basically screwed me out of 4,000$ with a car that lasted less than a year."
Overview
Categories
Auto repair shop
Directions
777 Monroe Ave
Rochester, NY, 14607
Phone number
Call: (585) 461-0050Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews (36)
Feb 06, 2025
They got my car in quickly, diagnosed the problem and fixed it fast at a fair price. Nice people.
Jan 31, 2025
I absolutely love Temstad. I was bouncing around between two shops and a personal mechanic before I found them. They make every job personal, and cater to me in a way a shop never has before. They always work with me and do their best to make sure I'm satisfied, needless to say I will never bring my vehicles anywhere else. They accepted a job from me that no other shop would and exceeded my expectations with it.10/10
Jan 31, 2025
Truly a godsend. Unbelievable humanity and great service. I will only ever come here from now on
Jan 24, 2025
Justine and the rest of the Temstad crew do an incredible job getting our cars in and out quickly and efficiently. They are honest and trustworthy to boot. Thank you Temstad!
Jan 24, 2025
They're GREAT. Did the work fast and on time, and charged me half of what the dealer wanted. And it has lasted just great -- we're more than 18 months out, no problems at all.
Jan 24, 2025
Very professional and accountable. Knowledge about your repairs. Very good price. Would recommend to all my friends and family. Will return for all of my automotive needs. Ken is awesome help me out a lot and did it fast and professionally. Thanks guys.
Jan 17, 2025
This place is amazing. I have never brought my car to an auto place where everything happened so quick, never have to wait to bring the car in. 8/10 times I drop my car off same or next day and it done shortly after. They are HONEST. They have steered me away from doing Unnecessary Repairs. They have worked with me on price in the passed, which really helped. And the work is always top notch. If you bring your car in to Temstad auto, You will never have to look for another Auto shop again.
Jan 07, 2025
Been going to Temstad for years. They have great staff and will have your vehicle in and out quickly!
Jan 07, 2025
I couldn’t be happier with the service I received! I came in to get my sway bar links replaced, and not only was the work done flawlessly, but the customer service was top-notch from start to finish. The staff was incredibly friendly, professional, and knowledgeable. They made sure to explain everything clearly and kept me informed throughout the process. What really stood out was their efficiency. My car was ready much sooner than I expected, and the quality of the work was impeccable. It’s so refreshing to find a mechanic who genuinely cares about their customers and their vehicles. I’ll definitely be coming back for any future needs and recommending them to everyone I know. Great job!
Jan 07, 2025
I had to call AAA because my car wasn’t starting one morning. I called multiple places that weren’t of any help, and when I called here they took me in right away. The staff was super transparent with what was happening since the issue happened so randomly and they had to troubleshoot a bunch of potential issues. They figured it out and my cars running good as new. Will definitely be coming back with any further car issues!
Jan 07, 2025
I have a couple of very good experiences with Temstad Auto. recently. I needed a new pair of tires and they were able to find me a very affordable option, and I appreciated how the repairs needed after my recent state inspection were explained in a detailed but accessible way (as someone with limited auto knowledge). I'm thankful they are walking distance from my apartment and will continue to come here .
Jan 07, 2025
I’ve taken my car to this shop twice now, and each visit has been exceptional. My car had been driving strangely for a while, and despite visiting several mechanics, no one could figure out the issue—until I came here. They identified the problem and fixed it, and now my car drives so much smoother. I feel significantly safer behind the wheel, which is invaluable. What sets this shop apart is their reliability and honesty. They follow up promptly, use a modern messaging and payment system, and genuinely care about customer service—something that’s often lacking with other mechanics. Unlike the typical “take-it-or-leave-it” attitude I’ve encountered elsewhere, this team is transparent, friendly, and truly goes the extra mile. They work with you and keep you informed every step of the way. Their commitment to quality and their customers is refreshing. It’s clear they take pride in their work, and it shows in every interaction. If you’re looking for a mechanic that combines expertise, professionalism, and care, this is the place to go. Fantastic job—keep it up!
Dec 07, 2024
I always got good service I appreciate everybody that work there
Dec 07, 2024
The customer service was outstanding. I needed a wheel alignment and a control arm. The work was solid! Highly recommend
Nov 07, 2024
I was recommended to Temstad as I am from out of town. They exceeded the recommendation I received as Ron took great care of me and as I was told, he is honest and fair. I highly recommend Temstad. Thanks, Mike
Nov 07, 2024
My service was quick and easy. The waiting room was clean and comfortable. I'd definitely bring my car back for service.
Nov 07, 2024
Staff was friendly, and my car was inspected quickly for a fair price. I recommend booking an appointment online.
Sep 07, 2024
After several recommendations from friends and issues at my old garage, I tried these guys out, and they really made me feel like I went back in time when good friendly customer service was a thing. Highly recommended.
Sep 07, 2024
Great service and they are very honest, not the type to sell you on what you don't really need. Highly recommend!
Aug 07, 2024
Me and my whole family take our cars here! Amazing staff and super friendly. Highly recommend coming here!
Jun 07, 2024
Honest and professional service. Always helping with all of our vehicles in a timely manner. Would 100% recommend to all my friends and family.
May 07, 2024
Tempstad Auto is the best! Friendly professional and well explained service. Very fair pricing. Would highly recommend Tempstad to all family and friends looking for a great shop :)
Mar 07, 2024
I literally refuse to go anywhere else they are always without fail extremely helpful, reasonable, honest, and reliable which is so hard to come by. The receptionist/manager? Is an angel and all the mechanics are great!! Will not go anywhere else!!
Mar 07, 2024
Justine was fantastic - she explained everything to me. I was able to get my car serviced right away and they fixed the problem quickly. I will definitely be back. I highly recommend Temstad Auto!
Feb 07, 2024
Awesome place! They have great customer service, and very reliable and professional work. They are worth the investment.
Feb 07, 2024
Extremely friendly and knowledgeable! Justine was courteous and helped us with our problem immediately, cannot recommend enough!
Feb 07, 2024
Extremely friendly, accomodating, and most important great work. Justine runs a fantastic business.
Feb 07, 2024
Good place to have service donegreat mechanics they have helped me out. More than once good place
Feb 07, 2024
Had components replaced on my vehicle, they were installed wrong, which resulted in a tow 5 minutes after they worked on my vehicle. Went back to the shop to have them reinstall new components, after all was said and done, vehicle hasn’t been driving right and ended up taking it to a different shop. All repairs were blamed on me not the mechanic because I brought in the initial parts in the first place, which was installed wrong. Was overcharged and shop underdelivered. Would not recommend this shop to anyone. Take your money and business elsewhere like I did.
Feb 07, 2024
I had an issue with my ac, which I knew would be very difficult to diagnose. They had my car for a day and spent a long time looking at it. Unfortunately, they were unable to fix it. They were upfront and honest from the beginning and I very much appreciate their attempt. Very minimal cost. I would definitely recommend them. Thank you Justine
Feb 07, 2024
I love this auto shop! One of the best.
Feb 07, 2024
Super friendly Very accommodating Good price.
Feb 07, 2024
The service was good, the customer service was great. They have someone readily available to answer the phone. They are pet friendly. The work seems really good too. My window works again.
Feb 07, 2024
This Crew was totally awesome had a flat tire brought it in first thing in the morning had to be gone by 11:00 and these guys had it done with no problem back on the road by 11:30 to do my deliveries from the crew at Nino's gourmet Mexican we thank you all great job
Feb 07, 2024
This place is honest and fair. I recommend you give them a try.
Feb 07, 2024
Very friendly & accommodating without an appointment. Fast and very very fair. Thanks for helping me when I was in a bind!