Texas Star Tire & Auto Repair

Jan 31, 2025

Mike and Jennifer were amazing! I wish I would have come to them sooner with my issue! I wasted time going to other repair shops.

Jan 07, 2025

Honest team and reliable

Jan 07, 2025

I had a coupon for a free oil change, once arriving I was told that my car only takes full synthetic oil so my oil change would be $55 and the coupon would take away $20 of that. I had an appointment at 4:30 My car was not even taken back until after 5:00, When it came time to pay I was charged a total of $77 which they took $20 off of for the coupon and then some more for being so long with my car and the total ended up coming to $48 which is not what I was told in the beginning!!! They also didn't inform me that the cost of oil change did not include the oil filter which is absolutely crazy!!! I don't go to shops very often and this is the reason why, I do not recommend going to this place!

Jan 07, 2025

They’re always friendly and willing to help you no matter what problems you’re having. I highly recommend taking a chance with them if you need any car assistance.

Dec 07, 2024

Did an amazing job on changing my brake pads and one brake caliber

Dec 07, 2024

I love the customer service just like I brought them my car I live with my car the same or better

Dec 07, 2024

They are great! They let me know that getting an alignment on my truck will be useless unless I fix ball joints and tie rods first. ... better than Jessie bits! Thanks you texas, star, for being honest. :)

Dec 07, 2024

Trash, paid more than 2k on some work on my Tahoe, got it back in same terrible running condition, trusted their work and information on what was wrong, sold it for less than 2k to a guy who fixed it easily, when I was told it needed a whole new engine. Would never go BK to this place

Nov 07, 2024

My daughter had a large screw lodged in her tire. They were able to get her in right away and fixed the tire free of charge. Everyone was friendly and customer service oriented. I appreciate them!!

Nov 07, 2024

Was a little skeptical of trying new places after the shop I’ve used for years closed down. They quoted me the BEST price in the area for the Job I needed done. They confirmed the problem in under a hour, ordered the parts and got them put on just as fast! The front office lady is also very nice. My AC is working again and I am an happy customer. Affordable repairs and fast service. Would definitely recommend 👍

Oct 07, 2024

Good job. My RX is running very well and I’m so happy, the owner is so nice. Thanks all.

Oct 07, 2024

I was taking my car to another place and kept having problems took TSTAR and haven't had any problems since. They did a great job.

Sep 07, 2024

I took my car in for a clutch replacement. It took 2 and a half weeks to get the car back after being told “it should be fast since it’s a 6 hour job”. It was about $2,300. When I picked up the car it seemed great. I drove it home ready to take to work on Monday. I got about 35 miles away before the clutch started slipping in 5th gear. Out of fear of trying to get it back while driving, I had it towed back to the shop (another $400). I called to explain the issue and they seemed kind and willing to look at the problem. After another week of not hearing back I called to get an update and they said it was the new bearing. Since the work was still under warranty, they ordered a new kit but said they forgot to also replace the shift fork. So they needed to add that onto the total. Another $105. They couldn’t give a timeframe because they had to wait for parts to get to the shop. The car was there for another 2 1/2 weeks. I was unable to pick up the car during store hours so I told them I would pick it up on the weekend. When I arrived to pick the car up, it wasn’t even on their lot. It was next door in the Dairy Queen parking lot. When I went to start the car it would reverse. I tried other gears and it would shift into any gear. When I looked down at the pedal, the clutch pedal was down to the ground and not coming back up. I left the car and called back on Monday to explain the issue. He said he’ll look at the car and let me know. I called back a few days later to get an update because no one had called to let me know what was going on. He said it must be the master cylinder but and said he would replace that at no cost to me. At this point they have had my car for almost a month and a half. The 3rd and final time the car was picked up, the clutch was slipping in 4th and 5th gear so I again had to have it towed to my brother house. Another $550. This is A car that I drove from California to Texas just a month before. I had the car tuned up before I left California and my original mechanic said it would make the drive but make sure I get the clutch replaced once I got to Texas. As I was told by my trusted mechanic that I used for 3 years, it made the drive with no problems. I was able to replace the clutch myself with a new kit that I paid for and now the car runs smooth and I haven’t had any problems. I didn’t notice the bearing was still broken, or maybe broke AGAIN, but also a few other things that were not correctly installed. So after $3,505, I asked for a refund of the $2.405 that I gave them to fix my car and I was denied. I would NOT recommend this place.

Sep 07, 2024

These are trustworthy and skilled people. You will not be taken advantage of here. They truly care for whatever brings you in, and go beyond the extra mile to solve problems and even follow up to make sure an issue is resolved. We trust them and they have been so kind.

Aug 07, 2024

Friendly and quality service!

Jul 07, 2024

Fast excellent well knowledgeable staff, I used to be a mechanic in their field and they provide supreme customer service thank you!!!

Jun 07, 2024

BEST SHOP IN TOWN !!!! If you are looking for amazing care all away around this is ur shop ! Frist off customer service to the work any of my cars including have been phenomenal . They are Extremely welcoming and diligent . My car drives smooth as well and driving tremendously better then before thank you for your continuous communication and care for me and my vehicle . You guys will be my forever car shop !! Your service is the best in the world ! Never felt so comfortable price is right and most definitely service is too . If you are looking for a reliable trustworthy caring shop this is the place to be best in town and best in Texas you won't be disappointed ! Both MIKES are amazing quality of care can’t be beat !! They know there stuff

Jun 07, 2024

I recommend them, I took my teoca with just a few details and it turned out very well from now on I will only take it there, they have excellent service and very good treatment, except that I don't speak English, I haven't. I have not seen any bad expression on their part or desperation, I recommend them 100% excellent for me

Jun 07, 2024

The service is great. Yes some long wait times but it is a very thorough service. They will work with you on repairs needed and they have an outside money card to help pay for things. Very diligent and itemized repair estimate. Friendly mechanics.

May 07, 2024

Excellent service, good prices, highly recommend.

May 07, 2024

I just wanna say thanks to the guys at Texas Star and Tires for the fantastic job done on my front end and Tires balance as well as getting me back on the road for my safe travel back to Colorado,

May 07, 2024

Texas Star does a great job of informing what the problem is and how they plan to fix it. They give accurate estimates and provide excellent service at fair prices. I always go here for my services because I know they will take care of my vehicle.

May 07, 2024

They have been servicing our vehicles for more than 10 years. We would not trust anyone else with our repairs or maintenance. They do not talk down to you and have always worked quickly to diagnose any issues we have had. Love these guys.

May 07, 2024

Mike and the shop personnel are a pleasure to do business with they are professional and very approachable when you have any questions about the service being done on your vehicle I would recommend this shop to anyone looking for a good reliable mechanical shop

Apr 07, 2024

DO NOT GET ANY WORK DONE HERE! EDIT: IF YOU LOOK AT MORE REVIEWS YOU'LL SEE THERE'S MORE BAD REVIEWS THAN THERE ARE GOOD! DO NOT GET ANY WORK ON YOUR VEHICLE DONE HERE! INCLUDING OIL CHANGE/SIMPLE UPDATES AND REPAIRS. I USED TO COME HERE SERVERAL TIMES FROM 2020-2023 FOR MY OIL CHANGE. EVERYTIME I GOT MY VEHICLE BACK, THERE WAS SOMETHING WRONG WITH MY CAR AND THE EMPLOYEES INCLUDING THE MANAGER NEVER TOOK ANY ACCOUNTABILITY OR GAVE ANY KINDESS OR RESPECT. THEY CONSTANTLY PUSH SALES ON PEOPLE AND WILL NOT GIVE UP!! DO NOT COME HERE UNLESS YOU WANT TO BE HARRASSED, TREATED WITH DISRESPECT AND/OR YOU WANT YOUR VEHICLE TORE UP IN ONE WAY OR ANOTHER. THIS REVIEW HAS BEEN LONG OVERDUE AND I'M WRITING IT NOW BECAUSE I GOT A TEXT FROM THIS SORRY "AUTO SHOP". DO NOT TRUST THESE PEOPLE AND DO NOT GIVE INTO THEIR SALE/MARKETING TACTICS. BE CAREFUL WHERE YOU GET YOUR WORK DONE ON YOUR VEHICLES LADIES ANS GENTLEMEN! THESE PEOPLE ALONG WITH OTHER AUTO SHOP EMPLOYEES WILL DO AND SAY ANYTHING TO MAKE A QUICK BUCK! YOU HAVE BEEN WARNED!

Apr 07, 2024

Exceptional service! Mike was incredibly helpful in diagnosing the issues I was having with my car. Unfortunately my car was beyond repair. Mike gave a recommendation to a reputable salvage yard that could buy my car and haul it off. He offered to call on my behalf so I took him up on his offer. He went the extra mile to help me and I appreciate that. We have taken a couple of our other vehicles to Texas Star and have been very pleased.

Apr 07, 2024

I have been here two times and both times I was taken very well care of! The staff is very friendly and have a family style type of environment that makes me feel at home. Not only was my vehicle taken care of but the mechanics are very honest people! I trust my vehicle with them 100%

Apr 07, 2024

Such nice guys (and girls😘) that took care of me! Always so kind and honest and great customer service!

Mar 07, 2024

I enjoy taking my truck to this shop. The team is always knowledgeable , and quick to do a diagnosis then explain what is needed to get me back on the road. I have used Texas Star Automotive for several years, they are priced fairly and do a great job! Thanks to Mike and his team!