The Auto Doc

Nov 22, 2024

In my experience they have always provided timely maintenance and service on my vehicle at a reasonable price.

Nov 13, 2024

Auto doc takes care of my car very professionally. After the work is done, it’s done right the 1st time.

Nov 13, 2024

They did a great job of explaining what parts needed to be replaced and why they needed to be replaced. They were quick with their service too

Nov 06, 2024

To quote a Stromberg-Carlson TV ad circa 1995, "Expensive, and darn well worth it!" They fixed everything I identified that needed fixing, using OEM quality parts. Fast turn around as well.

Oct 30, 2024

Went in for 25,000 mile service, they tried to upsell me a decarbonization treatment for USD 395 they claimed was advised by Toyota every 8,000 miles (though not on any of the manuals) when picking up the car, and after payment by debit card I was forced to accept a mechanics lean on the car to get the keys back (not in case of non-payment, just every customer is required to accept a lean on the vehicle regardless)

Oct 27, 2024

Dropped in to get my headlights checked. Great speed and customer service. Said it would be a few hours and then they’d give me an estimate. Took about 30 minutes for them to call and give me a quote. I couldn’t do it currently and they were so nice even though I didn’t spend anything. Will be back when my budget allows.

Sep 27, 2024

I took my 2004 Chevy Tahoe for service last November. There was an electrical problem that stopped my vehicle from running smoothly. Instead of the mechanics running the diagnostics and showing me exactly what their progress was in finding a solution, they charged me about $6k in parts and labor for things unrelated to the vehicle malfunction and insisted that they had done everything they could to resolve the issue. My vehicle still never ran smoothly after leaving their shop. They never even considered the wiring. Please get a second opinion if you go to these guys first. So if you read the response from the owners of The Auto Doc, instead of The Auto Doc taking accountability and apologizing for their negligence and unprofessionalism they are choosing to question the validity of the user account to confuse readers. What difference does it make when I leave a review? I decided to leave this review after getting a second opinion and after my vehicle was serviced from a real mechanic. Not people who take $6k from a customer and "do the best they can." People do not want to continue taking their cars back and forth to mechanics who fail to find a solution and charge them for each visit. I brought my vehicle to Auto Doc with the expectation that your mechanics would find a solution that would be affordable. I was disappointed and left with the vehicle practically in the same condition it was after spending $6k with you all. Regardless of what my account name says and when this review is posted, The Auto Doc and their mechanics are not good people. Drivers in the city of Houston be warned.

Sep 27, 2024

The Auto Doc is a very nice old-school place to get your car worked on. Chris was very accommodating in setting up my appointment, and the work was done quickly. I will return to The Auto Doc when it's time for the next service. Thank you Chris!

Sep 27, 2024

Very honest and professional staff. They update you when they say they will. Definitely recommend

Jul 27, 2024

My vehicle is as cherished as a beloved pet, and knowing that Auto Doc understands this importance, I have the utmost confidence in getting repairs or check ups done quickly, with quality parts, and at very reasonable costs. Wouldn't take my Highlander anywhere else.

Jun 27, 2024

Amazing experience at the auto doc. Knowledge is power and this business is POWERFUL! Quick, efficient and reasonably priced!

Jun 27, 2024

I had a horrible noise coming from bottom of my Lincoln. Turns out an undercarriage plate had come off and was dragging on the ground. They only charged me $40 to fix it. I think that's the least expensive auto repair ever! And they were prompt and courteous. I've abandoned my Lincoln and Ford dealerships for AutoDoc for good!

Jun 27, 2024

I went in because my car was overheating, Chris said everything was good and that all it needed was antifreeze after running for 30 minutes, and driving it around the neighborhood still he assures me my car overheating is not the problem. A week later was the first time I ever experienced my dashboard lights flickering on and off, car won’t accelerate, it’s now parked because it’s unable to move. I called Chris and told them what my problem was his response “sounds like it’s overheating”….absolutely smacked in the face. I asked about towing to the shop, as he told me if it’s an overheating issue hells take care of it, then tells me the tow company he works with was out of town and he would have to get back with me the next morning. He never did. From what another mechanic says my car was tampered with. Not sure I can trust this place again after this experience.

Jun 27, 2024

Thankfully we don’t need too much service to our vehicle, but when we do The Auto Doc is our first call. Chris is super transparent with what to expect and truly wonderful at communicating with me on updates. Their work has always been reasonably priced, they are thorough but quick to get the car back to us. We highly recommend them!

May 27, 2024

Great service and always professional.

May 27, 2024

It outstanding

May 27, 2024

My first time here. Employees are helpful and informed. Very patient explaining pricing. Great communication.

Apr 27, 2024

Great service and easy to schedule. Highly recommend. Car runs great!

Apr 27, 2024

Great, fast service for a reasonable price.

Apr 27, 2024

Quick and easy service! Highly recommend

Mar 27, 2024

I have been going to Auto Doc for years. I trust them. They diagnose any issues with my car, inform me of cost and will back up their work. The staff is very friendly and are experienced and dedicated. I highly recommend them to anyone.

Feb 27, 2024

Auto Doc to the rescue! No need to panic when a check engine light goes on and Auto Doc is there to help. Really appreciate their professionalism, expertise and fast turnaround in getting me back on the road. Thanks, Auto Doc, for keeping my vehicle healthy and safe!

Feb 27, 2024

Fair & reasonable price, stuck to their quote & had my Jeep fixed in 24hrs.

Feb 27, 2024

Friendly, fast, and very trustworthy.

Feb 27, 2024

Great customer service, and fair pricing!

Feb 27, 2024

I trust Christ with Auto Doc wholeheartedly. They are very professional, concise, and clear with their descriptions, and they always have multiple options for your fix. They look for ways for me to balance top-notch service and cost-effectiveness. I cannot recommend them enough. I've taken my Honda here for the following services: brake fluid flushed/changed, antifreeze/coolant flushed/changed, rear brake pads replaced, rear brake rotor(s) replaced, power steering fluid, flushed/changed, and brake system bled. Thanks guys!

Feb 27, 2024

The sign says “voted best” so, new to Texas, I gave it a try. My car needs were handled competently with no cost surprises. I’ll be back.

Jan 27, 2024

Took my car to get my right blinker light fixed. Chris was so helpful and professional. The place feels trustworthy and I plan on making it my shop for future work if necessary.

Jan 27, 2024

Very thankful for a fair and fast alternator replacement after my son’s truck broke down on his way back to college. I highly recommend The Auto Doc!

Dec 27, 2023

Always great service. Thanks, Chris!

Dec 27, 2023

Great customer service and they took me in the same day for a flat tire. Fair pricing and great communication. Thanks guys!

Nov 27, 2023

Chris was great! I needed a repair done quickly and his quote was $800 less than Adam’s Auto! Trustworthy mechanics are hard to come by. I definitely recommend! Sending my daughters car next. Our new family mechanic.

Nov 27, 2023

Leaving a one star review because one of the employees or owner was backing out of the bay and nearly hit me as I was walking on the sidewalk, then yelled at me for walking on the sidewalk.

Nov 27, 2023

My recent visit to The Auto Doc left much to be desired. The gentleman at the front desk displayed a rude and unwelcoming attitude that immediately set a negative tone for my experience. What added to my disappointment was the exorbitant markup on the items they provided. It felt like I was being taken advantage of as a customer. There are certainly better shops out there where you can get fair and reasonable pricing for your automotive needs. I strongly recommend giving your business to a more customer-friendly and transparent auto shop that values your patronage. The Auto Doc fell short of providing the kind of service and pricing that encourages customer loyalty.

Nov 27, 2023

Owner saw me struggling with an air pump at a gas station and brought me to his shop to have my tires filled. Awesome shop! I have an oil change coming up and will be back! Honest good service here!!