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The Auto Shop

5

4

3

2

1

4.5
(75 reviews)
Review highlights

"Service quick Professionals highly recommended very honest"

"Good thing I got it in writing and he honored the price."

"Great and friendly service, trustworthy and a pleasure to have work on my car."


Overview

Categories

Auto repair shop, Auto radiator repair service, Auto tune up service

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

Closed


Description

When it comes to comprehensive auto repair in Phoenix, AZ, The Auto Shop has called the Valley of the Sun home since 1979! And now we're in our brand new location in the heart of Central Phoenix! Whether it's an oil change or major engine repair, our fast and friendly service will have you back on the road in no time! And did we mention we can handle just about every year, make and model? From fleet maintenance to car A/C repair, there's no job too big or small for The Auto Shop's team of ASE-certified mechanics. In Phoenix, AZ, it's the shop to see for auto repair, maintenance, and affordable service!


Reviews

Nov 07, 2024

Quality Auto shop. Mickey is great to deal with. And they offer a ride which is a huge plus.


Sep 05, 2024

Mickey was nothing but professional! I had been to several places to get quotes and help me figure this out but all they want is your money and don’t help to fix the problem. To the volkswagon dealer off 16th and camelback that took my money and never fixed the issues! Shame on you!!! I told Mickey what was going on and his repair was fair and reasonable and my volkswagon beetle sounds normal again. They even gave me a ride back home nearby while I waited the day to get done. I am already sharing my experience with family and friends that need a great, honest, fair place to go! Clean, honest, and Efficient Service! All you single woman that need a great auto place… this is it!! Thank you to Mickey and all his Technicians! I feel so much safer on the road! Teresa Volkswagon Beetle


Jul 05, 2024

Fixed my old car went above and beyond


Jan 05, 2024

Great service! Had my brakes and rotors replaced the same day I dropped it off for service. Friendly & honest pricing.


Dec 05, 2023

Good service


Dec 05, 2023

I tell you what.... There are honest people IRL. It's not just on the silver screen or in a book!! Unfortunately, I do not remember the fella I spoke with, but him sharing his knowledge was something he didn't have to do. I needed my catalytic converter replaced.💲💲💸💸💸💸. I was being quoted crazy prices. I know it is a pricey job but MAN!!! I was told about some shops on Broadway..... But was apprehensive. Sometime cheaper ISNT better. So while getting my oil changed I started looking for muffler shops near my job. The first one I called, The Auto Shop. A guy picks up I tell em I need my catalytic converter replaced. He asked for my vin and said look I can take your money... But your car isn't 8 yrs old. It doesn't have 80,0000 miles. Call Hyundai and ask about the federal emissions warranty. See if your car is covered. If it's not, give me a call back and I'll help you out. IT WAS COVERED!!!!!!! I PAID NOTHING!!!!! To the strange blessing on the other side of that phone. Thank you. Thank you..


Dec 05, 2023

Mickey treats you like family and you can tell tries to be fair, reasonable and do right by the customer. They always offer you a ride home if you live close. I have gone to them several times for oil changes and tires. Recently a piece of my car came off. I brought it it and they reattached it no charge. Really appreciated not being nickeled and dimed. :) Thanks for the help! Will recommend to family & friends


Dec 05, 2022

Fast convenient repair on my Toyota Tundra. Covered all the details.


Dec 05, 2022

Great and friendly service, trustworthy and a pleasure to have work on my car. My preferred Auto Shop.


Dec 05, 2022

Great service, replies even after hours. Thank you.


Dec 05, 2022

Service quick Professionals highly recommended very honest


Dec 05, 2022

The Auto Shop has unmatched customer service. Mickey has it dialled in, best service I’ve experienced in my 25 years of driving.


Dec 05, 2022

They never LOOKED up from their computer to say 'just one moment please'. I was a walk in, and after sitting down, without acknowledgement, I thought I should leave.


Dec 05, 2021

Fixed my car loved it


Dec 05, 2021

Great customer service Was soo understanding


Dec 05, 2021

I have been using The Auto Shop since I moved to Phoenix almost 5 years ago. They have now taken care of three different cars for me. Everything from simple oil changes to more complicated diagnostics, they have been fair and helpful every time I have taken a car to them. I would recommend them for whatever your car needs.


Dec 05, 2021

I highly recommend this shop, multiple places were unable to properly diagnose my car and The Auto Shop had all the answers for me within a few days. They work diligently and fast, they are fair and understanding. I feel very safe putting my car in their hands, and now even look forward to going to the mechanic shop!


Dec 05, 2021

If your vehicle needs service or repairs, call Mickey!


Dec 05, 2021

This place is amazing friendly great service affordable prices and Shawn Tracy is very good mechanic


Dec 05, 2021

Very professional and was quite happy with my exhaust service on a 07 Mustang. The owner was very courteous and offered me to drop home and pick me back. You can trust these guys with your car 👍🏽


Dec 05, 2021

We have used The Auto Shop over a decade now on our vehicles. They are the best!! I have confidence that they are up front and honest with us, and they have never disappointed us in their workmanship. An added perk is they offer transportation to and from the shop when needed.


Dec 05, 2021

wasn't ther today! nice friendly people highly recommend we use them all the time.


Dec 05, 2020

Always the best service!


Dec 05, 2020

Great experience here! I called Pep Boys 3 times with no answer before finding this spot on google. Service was excellent, quick, and very convenient. I’ll be returning for my next service!


Dec 05, 2020

Setup an appointment online and was sent a confirmation stating that my appointment was scheduled. Arrive and they say it’s an automated email response and they are having trouble with it. Why even have a setup as such if it’s BROKEN. Waste of time and very unprofessional, as they didn’t even ask if they could setup an appointment for the confusion. Don’t book with them, they don’t hold to it! Poor service


Dec 05, 2019

Can only give 3 stars. Charged about 60 bucks for a independent suspension inspection. Disagreed with methodology and findings. Visual of front spring perches shows dry rot of rubber indicating aged and worn however the inspection report was flying colors. Had to ask to have notation about struts and shocks appearing to be original. Any vehicle that is 100k miles and 10 years old and has original shocks and struts should be automatic replacement. Two local Dodge dealerships indicated at that amount of mileage they are pretty much shot as well as numerous online Dodge internet forums. Asked if either rear shock was removed for any type of further inspection and all that was indicated to me was only a visual check for fluid leakage. This is not the only way to inspect for wear or malfunction but that's what I paid for. I should've just took it to just brakes or numerous other shops for a totally free inspection that would have been the same as what I paid for. Live and learn.


Dec 05, 2019

Great experience every time. This place is always honest and gives me options for when it comes to my car repairs. I will never go to another auto shop as long as they are around.


Dec 05, 2019

One of the best guys in town , on point ,communications!! Easy going no b.s. thanks guys


Dec 05, 2019

This place is the best. First time here and Mickey is an amazing person. Of course everyone takes a risk trusting reviews online but let me tell you they are going to be the best there is. My car broke down and Mickey has quite literally gone above and beyond for me. They do all that they can to help. As long as Mickey works there I will always bring my business back to them and recommend them to people. I've dealt with trash auto shops in the past and I can't say it enough that you will not be disappointed here.