The Car Place
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Review highlights
"… . A friend of mine recommended them and has been going to them for over 20 years. They were great, getting me in, evaluating the issue and getting me a price. My …"
"Service is great, work is good, and prices much better than the dealer!"
"Good group of people that still care about quality service."
Overview
Categories
Auto repair shop, Car detailing service
Directions
4813 Hargrove Rd
Raleigh, NC, 27616
Phone number
Call: (919) 878-5600Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
7:00 AM - 4:00 PM
Saturday
Closed
Description
At The Car Place, we specialize in providing top-notch care for your luxury automobile here in Raleigh. Whether you drive a Mercedes, Lexus, MINI, GM, Toyota, Smart Car, Audi, Volkswagen, Porsche, or BMW, our expert technicians are dedicated to delivering superior service. We are a local family owned business that has been servicing our customer for almsot 30 years. Trust us for all your auto repair and maintenance needs, and experience the difference of personalized, professional care. Visit us today!
Reviews
Dec 06, 2024
The problem was well known to the BMW tech community, but it can’t be permanently repaired without a transmission. They really put a lot of effort into researching the problem, and reaching out to the BMW tech community. I applaud them on their efforts; there was nothing they could really do and I knew that was a possibility to begin with. They even called to ask about our annual inspection, and washed and vacuumed the car too! I would use the following to describe the shop and technicians. Clean. Professional. Thoughtful. Well-spoken. Accessible. Empathetic.
Dec 03, 2024
Check engine light came on as I was driving home from work. I called The Car Place and asked if they could take a look if I dropped it off and the happily obliged. They not only took a look the diagnosed the problem repaired and had me back going the same day. Excellent technicians and even better customer service. It's hard to find a shop that you can trust to not just say something is wrong to get more money but I whole heartily trust The Car Place.
Dec 03, 2024
I took my Acura RDX to The Car Place after my engine light came on recently. A friend of mine recommended them and has been going to them for over 20 years. They were great, getting me in, evaluating the issue and getting me a price. My car was fixed in one day. Thank you, Michael and Jesse!
Nov 30, 2024
Good customer service, I often compare with my Lexus and infinity dealership for service. I appreciate there quality for knowledgeable service
Nov 30, 2024
Prompt, courteous, professional service as usual.
Nov 30, 2024
These guys are awesome. They took me in on short notice, found the slow leak in my tire, and patched it up really quick. Highly recommend.
Nov 23, 2024
Consistently great service.
Nov 23, 2024
Great service, excellent communication and so relieved to deal with a company with so much integrity.
Nov 23, 2024
The Car Place is great and do a job. They love your car as much as you do. They take care of any issue. From an oil change to something major they will handle it. Reach out to Jesse or Michael, You will not go wrong with The Car Place. Donald Long
Nov 23, 2024
These guys were so easy to work with. I couldn't ask for more. Will definitely come back and recommend to friends.
Nov 16, 2024
Absolutely the best!!
Nov 16, 2024
Always all around excellent service …
Nov 16, 2024
Great service. Fare price.
Nov 16, 2024
Just when I thought they couldn’t do better they do!!! Their level of service is fantastic. They care about their customers like family. The Car Place never disappoints! They are professional, knowledgeable and courteous. But that’s not even the best part….they are trustworthy. We don’t take our cars anyplace else!
Nov 16, 2024
You guys are great! You get me right in when I need service, provide expert car care and advice and get my car back to me quickly. Thank for taking care of my cars for many years. Jeff Johnson
Nov 07, 2024
Had an issue with my Lexus. These guys diagnosed and fixed the problem in a couple of hours. Great service!
Nov 07, 2024
Traveled from Ohio to look at a vehicle at a local dealership to The Car Place. They booked me in last minute to do a pre-purchase vehicle inspection. They were very professional and detailed in what they recommended for the vehicle. I originally chose this place for having 200+ reviews and already having a 5 star rating and it showed. If I was local, I would certainly consider taking my vehicle to this shop.
Nov 07, 2024
Excellent customer service!!! I am new to the Porsche owner family. A low tire pressure warning light came on and I stopped by The Car Place without an appointment. Jesse immediately looked at the tires and diagnosed the problem. New tire needed due to nail in the tread. (Ugh) Within 2 days the tire was replaced and I also received a courtesy car wash. I am one happy customer and will definitely use The Car Place for my car servicing needs.
Nov 07, 2024
Excellent service and I highly recommend The Car Place!!
Nov 07, 2024
Good group of people that still care about quality service. Never have a complaint. Hard to find places like this in today’s society. Thank you all!
Nov 07, 2024
Great service honest employees great experience
Nov 07, 2024
Great shop and great service been going for years highly recommend..
Nov 07, 2024
I have been taking all of my luxury vehicles to Jessie and The Car Place for years. BMW, Audi and my Porsche. Great service, oem parts and reasonably priced compared to dealer. EVERY service comes with a complimentary car wash. Very trustworthy family owned company
Nov 07, 2024
Staff very knowledgeable and they listened to my concerns. They gave good advice and recommendations. I was satisfied with the service and will take go back again.
Nov 07, 2024
The owner/operator and the entire staff constantly exceeds my expectations. There’s only one place to go and that’s The Car Place. I’ve recommended this location to so many people. I will never consider another repair facility facility.
Nov 07, 2024
The staff is friendly and professional. They were prompt in making the repairs. I had been using Johnson Lexus but after working with The CarPlace I will not be returning to Johnson Lexus.
Nov 07, 2024
The team at The Car Place has always stood behind their work and replaced items under warranty that failed. I always feel confident they are taking great care of our car.
Nov 07, 2024
This is my first time to use The Car Place. I was tired of paying the high cost to have my Lexus repaired at the dealership for some minor repairs. I had a tire pressure sensor replaced and an alignment for basically half of what Lexus would have charged. I was very impressed with Michael and the team. They outlined all the options and then let me make the decision without any high pressure salesmanship. So far so good and I definitely plan on using them again.
Oct 07, 2024
Always have set the correct atmosphere as soon as I enter through the doors!!! The staff are very people friendly, I haven't had any complaints since I been letting them do repairs!!! I'm really grateful for the owners, so glad someone referred these guys!!!
Oct 07, 2024
Great service, incredibly knowledgable and experienced shop that is also reasonable and pragmatic. I took my car in for unplanned service with a check engine light, The Car Place was very responsive and comprehensive. No upsell or replace everything to remove the error message approach. Trustworthy auto repair and service.
Oct 07, 2024
I have never met a more honest car mechanic. 10/10 would recommend
Oct 07, 2024
Jessie and his staff are always helpful and willing to explain the procedures necessary. Always a top notch repair and experience.
Oct 07, 2024
The Car Place is an amazing place full of great caring people. They always look over the car top to bottom and keep eye on things that are urgent while advising of things that can wait. They have done such a great job that I still have confidence in my 20+ year old vehicles.. Thank you Jessie, Michael and crew!!
Oct 07, 2024
The Car Place is the best!!!! Thank you for excellent service.