The Family Mechanic

Nov 16, 2024

Incredibly helpful and kind. They just helped me with a lose battery connection in minutes flat for free! I waited a few minutes after it happened because I was literally so surprised by the speedy and friendly help they offered just to help me out. I will be coming back here with car issues in the future!

Nov 07, 2024

An amazing experience super down earth guys was able to get my Dodge Durango back up and running within a day!! Thank you so much we highly recommend you to anyone and will definitely see you in the future!!

Nov 07, 2024

Honestly, I can't believe I found a shop like this. I've had two issues that happened right after another. First Time, I brought my Ford Escape in for a look over, and they were so honest about what needed to be done at that moment, but also what I could wait on, and they communicate so well. I never had to call once in wonderment on what was going on. The second time was far more stressful, My partner and I were driving home Sunday night and our car turned off mid drive and luckily we were a few intersections from their shop, and we were able to get it there. I left my keys in the drop box prepared for them to turn us away without an appointment, but he handled it and explained everything to me. This place has taken the stress out of an already stressful situation and everyone is sooo nice!

Nov 07, 2024

They always take great care of us!!

Oct 07, 2024

I have an old car that's in really good condition but most shops won't touch my 1992 car because they don't have the diagnostic tools. These guys listened to my car problem and told me they knew how to find the issue. They found the issue. They communicated the issue and cost to me. They gave me an estimate of the time it would take. Then they fixed an engine problem my Hales Corners Chevy dealership could not! It's not a luxury consierge service shop, they just do a dang good job! What more could you want?

Sep 07, 2024

The Family Mechanic was recommended by a work colleague when I moved to Milwaukee. So far this has been the nicest and welcoming place that I took my car too. I never felt they treated me differently because I'm a woman. The shop is very knowledgeable, professional and offers good prices too. They are honest about the needed repairs and always provide fast quotes and high quality service. Nick is always ready to answer any questions that I might have. Thank you all!

Jul 07, 2024

Great guys at a great shop that do great work! Ordinarily, I would never celebrate the experience of having repairs performed on my car, but this serves as a testament to the unparalleled service provided by The Family Mechanic. In addition to the work that was done, I was provided with an explanation of the problem and even some tips on how to avoid similar issues going forward. Thank you Family Mechanic!

Jul 07, 2024

great guys and prices !!!

May 07, 2024

There are very few places I genuinely recommend with regularity. The family mechanic is one of them. I first found out about this shop years ago during a glut of car break-ins. They started replacing neighbor's broken car windows for free. Since that time I have always found the shop to be honest, and do quality work at a reasonable price. I've now been a customer for years. Only positive experiences. It's such a relief to have a mechanic you can trust.

Mar 07, 2024

They fixed a rather obscure but serious problem with my Toyota. We visited 2 other garages 6 times before going here. These guys finally figured it out.

Feb 07, 2024

Great shop with quality people and service. No complaints and no upsell.

Feb 07, 2024

The Family Mechanic is just great! The shop is clean & organized and the staff is knowledgeable and very friendly! They always do a top notch job with repairs. I’m thankful for their services and that they are in my neighborhood.

Feb 07, 2024

The Family Mechanic is truly exceptional! Living just down the street, I decided to entrust them with my aging car. Despite my limited budget, they presented me with various repair options and provided a perfect solution at a reasonable price. Thanks to them, I'm back on the road without breaking the bank. Huge thanks to the Family Mechanic!

Dec 07, 2023

Excellent prices and service. Way beyond what I expected, top notch company. My go to place for car maintenance from now on.

Dec 07, 2023

Had a smashed out window replaced on my HRV. Took cpl days to get a replacement as this happened on a weekend. But was done in a few hours. Can't say enough about the crew here. A+++ service!!

Dec 07, 2023

I love this mechanic and dont go anywhere else if i can help it. I always feel assured that the employees are treating me well and really appreciate that they will walk me through what the problem is and how they plan to fix it in ways i can understand. The service is usually very prompt and even when I cant make it during working hours i can drop off my keys no problem. If youre in bay view this is the place to go

Dec 07, 2023

I was recommended by customer! Needed window replace at reasonable price & guys did wonderful job! The shop was clean the guys were super polite! Thanks guys! Now my car looks whole Lott better now!! Keep up the good work.

Dec 07, 2023

The Family Mechanic is one of the best mechanic shops I've been to in the entire city. They're prompt, friendly, explain problems well, and the prices are very reasonable. I've had three cars serviced here over a number of years and I always know I can trust the work.

Dec 07, 2023

They charged me $160 of labor for diagnostics just to tell me they couldn't figure out the problem. Then when I raised concern, they said I could come back in early January when their engine expert was available and wouldn't charge me for diagnostics then (gee, thanks). I don't know about you, but if I bring something in for repair, I expect at least some answers if I'm going to pay for labor.

Dec 07, 2023

They do great work, they are reasonable and do very good work.

Dec 07, 2023

This shop did my wife's brakes in a day with really short turnaround. Good price, easy parking in the neighborhood. Will be coming here again.

Dec 07, 2023

Upon recommendation of a current customer l took my vehicle to the Family Mechanic for repairs to my exhaust system. The job was completed on time at a very reasonable price. The staff was very professional and knowledgeable. I highly recommend the Family Mechanic for your automotive needs.

Dec 07, 2023

Went there first time today for a oil change. Had bad experiences at other Auto Repair shops, but these guys were honest and very friendly! I want to make this my go to place now for future repairs on my vehicles. My only regret is that I didn't find these guys sooner with all the ripping off going on out there with some mechanics. Not this place! I have a part-time business myself and deal with my customers the best way I know how never ripping them off. I've been doing it for 33 years. Thank you guys!

Dec 07, 2023

When you don’t have a lot of money and something is wrong with your car, it can be really stressful. However, the guys at this shop did a great job and knowing my car is safe to drive is really nice. They were fast (all repairs I needed were done same day), thorough, honest, the communication was great and I left feeling at ease. I won’t be going anywhere else for anything going on with my car and have told all my family and friends to check them out.

Dec 07, 2023

I only recently took my car(s) here for maintenance. Very nice, friendly employees. I would rather go here instead of the Ford dealership in Cudahy! Great job!

Dec 07, 2022

Eli, Tyler, Zeke, Nick, & Zeb all work extremely hard to fix your car as quickly as possible with accuracy. Always a great service in the less time than any other shop I've ever attempted to use closer to my home. Worth it to call for a quote before you go anywhere else!

Dec 07, 2022

Ely is a wonderful human being. He and his mechanics have gone up and above for me many times. I'm not a friend, just someone who really needed help and Ely and Family Mechanics are not just affordable, they are 100% trustworthy, and honest. Their service is fast, but they are so popular it can time to get an appt. Ely and his team are wonderful human beings. I can honesty say that if not for Ely I would not have a car today. Thank you all at Family Mechanics!

Dec 07, 2022

First of, THANK YOU!!! Thank you to anyone and everyone involved when I called in 30 minutes before closing on a Thursday night with my huge emergency and accommodating to my every need. We had just arrived from Chicago, on a mini-vacation. And the first thing that happens…our car window completely shatters…out of nowhere!!! I called “big brand name” companies and to begin with I couldn’t get an actually person and secondly, the earliest these companies offered was a week. Ridiculous. I decided, local is best. I had only called “big name” companies because the hotel receptionist had suggested as I was completely shocked as to what to do. I searched online & Facebook and this place right here had amazing reviews. They were NOT wrong!!! They answered right away, I was shocked knowing and assuming, who would answer so late in the day?! But I’m so glad they did!!!!! They scheduled me right away for the next morning! And I could not believe how quickly my car was fixed! The shop was full!!!! And it was a FRIDAY!!! The employees were so nice and professional, I appreciated their patience and kindness. I know we’re Chicago people, and I’m sure people can assume we’re annoying Cubs fans. But honestly I was so astonished and relieved to know that this shop was able to accommodate so quickly, professionally, kindly and most importantly in these days, affordable! So thank you!!! THANK YOU! We are very grateful for Everything!

Dec 07, 2022

I can’t say enough good things about these guys! Reliable and trustworthy! So glad I found them.

Dec 07, 2022

Like this place, excellent work!

Dec 07, 2022

Quality Work.

Dec 07, 2022

Really nice place to have your car taken care of. Very friendly and knowledgeable. Reasonable prices, too.

Dec 07, 2022

These guys are great! Have brought my 2015 Cruze in 3 times for multiple issues and each time, they’ve been able to schedule me within a few days of calling, complete the work promptly, and charge a fair price. Can’t recommend them enough!