The JAM Shop Auto Repair

Nov 28, 2024

This auto shop is top tier - they are knowledgeable, trustworthy, and kind. We went to them in an emergency and they worked quickly to figure out what was wrong. There were no scams or upsells or anything. They just work hard and get things fixed! A great neighborhood auto repair shop! I will be going back for any future car needs.

Nov 05, 2024

I have never EVER had such a good experience at a mechanic. I absolutely recommend JAM to everybody. They do honest work in a field where that is very hard to find anymore -- especially as a female who knows little about cars. They took my beater 2010 Civic and fixed it right up for an extremely reasonable price. They also communicated well on the phone with me about their process, what the issues are, and the prices for each item/process. That car hasn't been on the freeway in over two years but I've been rocking it ever since. Thank you SO MUCH for your absolutely stellar service. Thank you!!! I can't thank you guys enough!!

Nov 05, 2024

We had our daughter at Ohio State take her vehicle here when the check engine light came on. They were honest, fair and fast. We highly recommend this place for vehicle issues and maintenance.

Oct 05, 2024

Great mechanics. The owner still works on cars and took time to explain the issues and what could be done very impressed

Sep 05, 2024

JAM Shop is awesome! It's hard to find experts who are both super-honest and super-capable. They are both. They generously give us maximum time, value and education every time we have a question. Really amazing how much help they give even over the phone. I also trust them completely with my daughters' vehicles, knowing they'll explain everything clearly to them, just as they would their own family, and always giving candid and accurate assessments to minimize costs in both the short- and long-term. I'm grateful we can rely on them 100%.

Sep 05, 2024

My car was making a sickening noise that literally could be heard from a block away and I knew it wasn't going to be good. Unfortunately, JAM couldn't fix it because it was one of those situations where Buick won't sell the parts or tools needed to independent mechanics. Nevertheless, Jo took the time to explain the problem to me and told me what to expect in the way of pricing from the dealer. It was hard to hear, but she was so kind and sympathetic that I almost felt bad for her because I could tell how much she wanted to help and not have to turn me away. She was just great - very knowledgeable, honest and generous with her time. And she didn't even charge me for the time spent diagnosing my car. You don't find that kind of service much anymore, so I wanted to call her out and let her know how much I appreciated her. Hopefully I won't need to, but I would most definitely do business with JAM again. Highly recommend.

Aug 05, 2024

GO TO THE JAM SHOP! These guys are THE best! I'm not only impressed, I am inspired. Masters of their craft! GO TO THE JAM SHOP!!!

Aug 05, 2024

Jam Shop has ABSOLUTELY won us over for all of our car repair needs! This crew is talented and trustworthy. Jason is a mechanical magician. Jo is a great communicator. They fill us in on the details of the repairs and they do excellent work every time. We are always satisfied with the price and we appreciate their honesty and customer service skills. It's also great that the repair shop is in a safe neighborhood! Not every shop is upstanding and we are happy to find our people!

Jul 05, 2024

Great company! Impeccable customer service! We have taken our vehicles to them multiple times. I would highly recommend them to anyone. We recently had to have some very intricate work done that multiple other shops turned down. Not only did they do the work but they were honest and didn't overcharge us. 100/5 stars!

Jul 05, 2024

Hands down the best mechanics in Columbus. Honesty, professionalism, and friendliness every time.

Jul 05, 2024

I highly recommend The Jam Shop to anyone looking for honesty, exceptional quality and reasonable pricing for auto service and repairs. I’ve been using the Jam Shop for all of our vehicles for the past 10 years. Jason and Jo are the nicest, most honest and hardworking people I’ve ever dealt with in the auto service industry. I saved thousands of dollars over the years compared to what I would have spent for identical services at dealerships. Our adult children now use The Jam Shop exclusively as well. Please don’t hesitate to call them the next time you need a mechanic. You won’t be disappointed!

Jul 05, 2024

This place was recommended by many people and I understand why now. Excellent service, kind genuine workers, very communicative and helpful. I felt like I was in great hands. 10/10 would recommend

Jun 05, 2024

The JAM Shop Auto Repair provided excellent service. The knowledgeable staff take pride in ownership! Prices are fair. Highly recommend.

Jun 05, 2024

Took my vehicle to the dealership to get inspected. They told me I needed a new catalytic converter with a $2300 price tag. The following week took it to JAM and Jason found the problem within 5 minutes. Long story short it wasn't my catalytic converter. Cost me $600 now my car drives flawlessly

May 05, 2024

Long overdue review…the folks at JAM Shop Auto Repair are absolutely wonderful! On 1/2/24 I was leaving Columbus and headed back to Maryland - a nearly 5 hr trip. My vehicle started making a grinding noise. I called a couple places, and JAM told me to bring it right over and they’d work me in. Driveshaft and bearings were shot. If the part they received had fit, they would’ve had me back on the road that day. The lady in the office was in constant communication with updates. They went above and beyond to get me on the road early the next day. Bonus: They are dog lovers and had a gorgeous pittie girl in the office. I can’t thank them enough! Excellent work at a reasonable price. Excellent customer service. 1000/10 recommend! If you’re in the Worthington area and experiencing car trouble, go straight to JAM!

Apr 05, 2024

Great service, very transparent with pricing and called several times with updates. Highly recommend JAM.

Apr 05, 2024

I recently had the pleasure of experiencing the outstanding service provided by Jam Auto Repair, and I must say, I am thoroughly impressed. From the moment I walked in, their team exuded professionalism and expertise. Not only did they take exemplary care of my car, but they also worked efficiently to get me back on the road promptly. What truly stood out to me was their attention to detail and commitment to customer satisfaction. Not only did they address the immediate issue with my vehicle, but they also went above and beyond by performing a thorough check-up. Furthermore, their dedication to customer service was evident when they took the time to follow up with me a few days later to ensure that their service had met my expectations. This level of care and consideration is rare to find in the automotive industry, and it certainly left a lasting impression on me. In conclusion, I wholeheartedly recommend Jam Auto Repair to anyone in need of vehicle servicing. Their professionalism, efficiency, and dedication to customer satisfaction make them a standout choice in the industry. You can trust them to take excellent care of your vehicle and provide a superior service experience.

Apr 05, 2024

They have bailed me out a few times. Family owned, fairly priced and very professional. Couldn’t recommend them enough.

Feb 05, 2024

This family owned and operated shop combines high quality repairs with fast turnover. They are good honest folks to boot.

Jan 05, 2024

Excellent service with good rates.

Jan 05, 2024

We have been really happy with this shop. We’ve taken our car in a couple times. They are very nice, reliable and honest. Their prices are reasonable. They have great communication. We are thankful this shop is right around the corner from us. We will be loyal customers. 😊

Dec 05, 2023

Excellent locally owned mechanics shop. Such friendly owners/employees. Went above and beyond to check my car was safe and explained everything. Will definitely be returning. Thanks JAM!

Dec 05, 2023

Great service, reasonable cost. They do not overcharge like Midas or Meineke.

Dec 05, 2023

Highly recommended shop for anyone new to town looking for a trustworthy repair shop. I had an emergency repair needed driving home from work. I called JAM 5 minutes before closing and Jo promised to fit me in the next day on the shortest notice. My car is older and I didn't want to put too much money into it at this point. They were very clear and honest about what repairs were important given the situation with the car. Checked my alignment after the repair and said it didn't need it, saving me $100 on the initial estimate.

Dec 05, 2023

I took my 1993 Lexus here and they did a great job and was done reasonably fast was a little pricey but worth knowing it was done right

Dec 05, 2023

I've been satisfied with their work, they know what they are doing, the pricing is reasonable, and they take a conservative approach, focusing just on the work that needs to be done.

Dec 05, 2023

I've been taking my vehicles to The Jam Shop for years. Honesty and all around awesome owners and employees. Highly recommend.

Dec 05, 2023

Their professionalism and responsibility are truly unmatched. If you're looking for a team that genuinely cares about your vehicle, this is the place to go

Dec 05, 2023

This auto shop treats you so well and does incredible work. I have a bmw and they have a specialist that was able to look at it, fix my severe suspension problem and rotate my tires even tho bolts were stripped. Not only we’re they able to do all of that, they said maybe it’ll be done in a week and I had it back in 2 days completely finished. They went above and beyond to update me with price, problem and timeline with great speed. They’ve earned themselves a repeat customer that’s for sure.

Dec 05, 2023

This is THE place to go. They will be honest and direct. I have taken two cars their and they were helpful both times

Dec 05, 2023

This is the most honest mechanic shop on Earth. They were so kind to me, this was literally the best experience I have ever had getting my car repaired. I am not over exaggerating. Thank you so much JAM, you guys are spectacular. Everyone in town can trust them.

Dec 05, 2023

honestly, I have a difficult time trusting new auto shops with my cars. But since moving to Columbus I needed to find a shop and I am so glad I found this one. They have never over charged me and thoroughly explain everything so I have a full understanding of exactly the problems and solutions. I highly recommend this shop.

Dec 05, 2023

professional and friendly people