The Mechanic Franklin Auto Center

Aug 20, 2024

I recently had an incredible experience with Franklin Auto Center near Griffith Park. I was on my way to play golf when I heard my brakes making very strange noises. I pulled over and, luckily, found Franklin Auto Center nearby. From the moment I arrived, the staff was attentive and professional. They listened to my concerns, immediately put my car up, and thoroughly inspected the brakes. Not only did they identify the problem quickly, but they also gave me a great deal on the necessary repairs. Within an hour, they had changed both the brakes and rotors. What truly impressed me was their willingness to go above and beyond; they kept someone there after closing so I could pick up my car after my round of golf. So I made my tee time and my car got fixed! The team at Franklin Auto Center is super helpful and genuinely cares about their customers. I highly recommend them for their excellent service and dedication. They're simply incredible!

Jul 20, 2024

Hmmmm i live on Garfield pl..ya the sidewalk thats at franklin auto center looks horrible like a junk yard.the owner should clean up his property it makes the area look junkie.dude clean it up. Take care of your sidewalk it represents your business.

Mar 20, 2024

Be careful when you bring your car here. They’ll steal your money. I went to the dealership to fix my ac under warranty and they gave me a list of things I need to do for my car. (transmission fluids, engine injector, coolant, cabin filter, and engine oil filter. I know the dealership overcharges and tells you things you don’t need to do so they can make money. So I brought my car here to get a second opinion. I called them saying “hey, I need to change the transmission fluids, coolant and clean the engine injector. Can you give me an estimate of how much it will cost?” The guy said “I can’t give you an estimate on the phone. Bring your car and we’ll have the mechanic take a look at it. Then we can tell you how much it will cost. Don’t worry. We’ll tell you how much it is before we do anything.” So I came in and brought my car. I told them to just look at those three things because I can change both filters by myself. It’s super easy to do at home. They asked me for the list I got from the dealership so they can have that as a reference. After two hours later, they called me saying that my car is ready. When I got there, the guy was asking me for $200?!?!?! They also changed both of the filters when I told them I don’t need it? What happened to telling me “don’t worry. We’ll let you know the price before we do anything.” Do you guys just fix people’s car without telling your customers anything and expect them to pay? When I confronted him about why they changed the filters without telling me, he said “oh, it was on the list you gave me.” It’s ridiculous. Don’t get scammed like me and go somewhere else. There’s tons of auto shops in la.

Nov 20, 2023

Incredible customer service at this location.

Nov 20, 2023

Best auto care shop in Los Angeles! Honest, professional, knowledgeable. Thank you Franklin Auto.

Nov 20, 2023

Never answered my call

Nov 20, 2022

Good job

Nov 20, 2022

I went with a small hit on my car and a fallen muffler. And the man that was there was very unfriendly didn’t even offer to help out and didn’t know where I could go fix my car problem. This shop says “complete auto repair” on the outside. Well, that’s a lie.

Nov 20, 2022

Love this mechanic shop. Just did my air conditioner Compressor and recharge my air conditioner Also they noticed that my battery was not taking a full charge would definitely recommend this shop

Nov 20, 2022

My car started making a terrible noise. I called first thing in the morning and he (the owner?) said I could bring it right in. Ended up needing a new ac compressor. Had my car back in less than 24 hours, running beautifully. Price was exactly as quoted (and included tax in the quote.) Great experience, glad to have found my local auto shop in LA!

Nov 20, 2021

Came in to get some help with my wiper fluid spray system. Was helped right away and very fair price and friendly.

Nov 20, 2021

Got a nail in my tire, and the guys at Franklin Auto Center were extremely quick and efficient! Had my tire plugged in less then 5 minutes, and was nice enough to put air in all tires. Fair pricing too! Defiantly will be a returning customer!

Nov 20, 2021

In and out in the jiffy. Fast, convenient, productive, friendly.

Nov 20, 2020

A gallon of paint broke open all over the inside of my car while moving and I needed my car cleaned & back to normal in 2 days. It was a huge mess, that many would not have taken on. Franklin Auto center gave me my car back in mint condition In record time. I Highly recommend their services.

Nov 20, 2020

Armen was quick to smog my car, and very friendly. Pleasure to deal with him. Fastest smog check I have ever had. Definite thumbs up!!!

Nov 20, 2020

Broke down on the side of the road and walked my motorcycle into the shop. The owner came out and helped me, made sure my spark plugs were working and gave me some gas. Very cool place.

Nov 20, 2020

I took my car in to get the rear brake pads and a headlight bulb replaced. They did a good job at a fair price and had it done quickly, within a few hours. A couple weeks later, my car started making a weird noise. I wasn't sure if it was a bad bearing or what. I took it back to these guys and as it turns out, I had picked up a bolt in one of my tires. They plugged the hole and charged me a fair price. Good, honest work.

Nov 20, 2020

Muy buen servicio

Nov 20, 2020

fair prices & great customer service

Nov 20, 2019

Prompt service for all your common car maintenance needs

Nov 20, 2018

Guy was nice but did an awful detail job, I had to bring it back and he still didn’t fully detail the car...and after all that he wanted a tip - don’t waste your time and money on this place like I did 👎👎👎👎👎

Nov 20, 2017

Best mechanic in the Hollywood area hands down.

Nov 20, 2015

lived on the street where this is located for over 10 years, and I've always had great service, from patching a tire from a nail to replacing bent suspension arms etc

Nov 20, 2013

Very Dishonest....said they cleaned my carb but never touched it.....