The Option
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Review highlights
"… old, they did the fork seals. Got a very fair price. At some point, my 35 year old speedometer cable broke. They replaced it free. Don’t take your bike anywhere else!"
"Recieved excellent, down to earth, service since day 1."
"Great workmanship, great prices and friendly people."
Overview
Categories
Auto sunroof shop, Auto upholsterer
Directions
690 E 19th St ste100
Tucson, AZ, 85719
Phone number
Call: (520) 624-5988Website
N/A
Hours
Sunday
Closed
Monday
8:30 AM - 5:00 PM
Tuesday
8:30 AM - 5:00 PM
Wednesday
8:30 AM - 5:00 PM
Thursday
8:30 AM - 5:00 PM
Friday
8:30 AM - 5:00 PM
Saturday
Closed
Description
Located in Tucson, AZ we very unique company as we offer specialty services in 3 different markets, under 1 roof. The 1st is our tried and true 'Automotive restyling - Upholstery shop', where we offer everything from sunroof installation, sunroof repair, KATZKIN, custom interior, Conv tops and lots more. Secondly we offer 'Spray in' bed liners through BULLET LINER, Lifetime warranty and yes we spray everything from bumpers to entire vehicles! The 3rd is our Full service Motorcycle, SXS, Dirt bike and performance shop. From Harley to Honda, changing tires, to big engine performance builds and EVERYTHING in between we do it all. We have Staff on board with over 35 years experience in each area of expertise. Stop by and check us out!!
Reviews
Mar 06, 2024
Friendly people and quality work. I had a spray on bed liner. They are professional and what they said, they did. Happy with the work and the cost. I recommend them to anyone.
Dec 06, 2022
You guys rock thanks alot
Dec 06, 2021
Great shop! Randy and his crew are always helpful and one of the most honest shops around.
Dec 06, 2021
Honest, friendly and very good at what they do!!!!. My bike is 35 years old, they did the fork seals. Got a very fair price. At some point, my 35 year old speedometer cable broke. They replaced it free. Don’t take your bike anywhere else!
Dec 06, 2021
I am a consultant who uses my Harley Ultra Limited instead of a rental car. I picked up a nail in my rear tire and needed the tire quickly replaced to attend meetings and travel around the Southwest. I was able to find a tire but had difficulties finding a shop that would install it. Thankfully, Randi and Gina were able to accommodate my schedule! I found The Option to be quick, professional and reasonably priced. I strongly recommend them for motorcycle repairs!
Dec 06, 2021
My sunroof was worked on and they are amazing. Quick turn around and Gina makes sure to communicate throughout the process. Highly recommended
Dec 06, 2021
Service was quick and seems to be done right. Price was comparable to other shops around.
Dec 06, 2021
Solid work theses guys know their stuff
Dec 06, 2021
Took my 2002 dyna here to get diagnosed and service. The bike kept cutting out at idle. After dropping it off, Cody got back to me and said I needed my carb rebuilt. And after doing the inspection, he recommended getting front and rear brakes flushed, oil changed and drive belt adjusted. When I went to pick up the bike, the bike felt stronger and the brakes were like brand new. Would definitely recommend taking your bike here. Randy and his team are damn good. And they are priced reasonably well.
Dec 06, 2021
Traveling through town from Georgia when the Harley had electrical issues. Randy went above and beyond trying to get the bike up the day we came in. Thanks Randy for your great effort. I would refer your shop to anyone.
Dec 06, 2021
Very knowledgeable and helpful. Took our ATV to another recommended business that could not find, much less fix problem. The people here are Very good at what they do and very timely. Would recommend to anyone with motorcycles or ATV'S. Very satisfied.
Dec 06, 2021
We were referred to this place by family for new tires on our motorcycle. But we had to wait over a week to get 2 new tires. We were told different things over and over. When we finally did pick it up, we noticed one of the saddle bags were all scratched up. Awful place. We will never go back and my family who referred us, will never be back.
Dec 06, 2021
The staff at The Option is very knowledgeable and friendly. They did a amazing job with the spray-in bed liner on my new truck and offered it at a very fair price. They attention to detail and the care they took of my new truck in second to none. Thank you!!
Dec 06, 2021
This is the place to be if ya need great service for your motorcycle. Cody is awesome.
Dec 06, 2020
Amazing work done on my sporty. Installed risers and bars and some mids. The quality of work 👌. Randy took the time to go over future parts with me spent a couple of hours at the shop. Amazing!
Dec 06, 2020
Fixed my Electrical problems on my 2010 Harley Davidson Ultra Glide fly by wires been working g
Dec 06, 2020
Gina and Randy are very professional owners take pride in customer service work done on time and with great results definitely the shop to go to if you need any type of work done from motorcycles to atv to upholstery bed liners customization and so much more couldnt have asked for anything more they def provided the best efficient experience i could ask for the guys in the shop are very good at what they do and know what they are doing had my bike worked on multiple times and never had to come back because somthing was wrong like other experiences ive had with previous shops that def charged more than what should have been thanks so much for everything you guys and your team do
Dec 06, 2020
I was told they would come pick up my bike from the middle of the highway and I waited for hours. I even offered to pay more than he was asking. When I called to find out why it was taking so long he said “I don’t run a towing service,” and hung up on me. I was ready to give him thousands of dollars of my business for my motorcycle repairs. EDIT: Since The Option wants to split hairs, I guess Oracle Rd is not technically a “highway.” It sure feels like it with four lanes of traffic whizzing by me and my stalled bike at 50+ mph. I told him it was urgent and offered to pay 1/3 more than he was asking. He agreed to those terms but kept me waiting for hours. Now he says I was hanging out at some resort?? It’s clear that the owner of The Option doesn’t listen very well, doesn’t follow through on agreements, lies about it to cover it up, and doesn’t seem to care about customer service in the slightest.
Dec 06, 2020
I will only take my bike here, extremely knowledgeable, and had a new tire on my bike very quickly. In my opinion, The Option is the only option for your motorcycle repairs!
Dec 06, 2020
Randy and his staff at the option fixed issues with my Harley in such a timely, professional and reasonably priced fashion I decided to have them upgrade the cams and other performance aspects on my bike. They are more than fairly priced and the work is impeccable. Will be back again and will recommend with confidence.
Dec 06, 2020
Waste money, lose parts of your bike, get it back in boxes. This is your place. If this is ur only option...
Dec 06, 2020
Yesterday was my first time at The Option to have the bed liner on my truck sprayed with The Bullet. I was extremely satisfied with the quality of the work and would enthusiastically recommend The Option. Their workmanship is superb and the service provided by the personnel is friendly, professional, and with a personal touch rarely seen these days.
Dec 06, 2020
Awsome service.
Dec 06, 2020
Hands down best experience I've had at a shop. Was in town with a couple emergency repairs they took care of quickly. Respectful and definitely full of integrity, prices are more than reasonable (they totally could have waxed me since I was desperate and everything else was closed on Mondays). Big shout out to Randy and the team for running a great business, might bring my bike back to upgrade the engine
Dec 06, 2019
Friendly, fast, and reasonable price with top notch quality work! Glad I found them.
Dec 06, 2019
Haven't had much luck with the "Mom & Pop" shops I've used in the past but I really wanted to trust this one because of positive recommendations from friends that have used them with great results so I rolled the dice. Took my bike in for the basic 3-hole fluids change and asked them to address an odd sound at idle. It was determined that my compensator was having issues (recently replaced at a dealership with an "upgrade.") Parts were ordered and my bike was fixed. Upon picking up my scoot Randy told me my compensator was fine and that a small part had not been properly installed and the rattling sound was it bouncing around inside the case. He took that part from the NEW compensator they had ordered and installed it CORRECTLY and didn't charge me for a new compensator! This saved me a few hundred bucks that they could have easily stuck me for. They also replaced a leaking inner shift shaft seal and I was good to go. Just returned from a 300 mile ride and it never missed a beat during the 10 hours spent cruising the Southern Arizona backroads. Many Thanks to Randy and their crew for the high levels of respect, honesty and for knowing what they are doing and how to treat their customers!
Dec 06, 2019
After talking to Gina a few times on the phone I took my 2 week old truck in to get the bed lined with Bullet liner! Fransisco did a fantastic job!! I couldn't be more happy with the finished product! I will 100% recommend this shop to anyone looking to line their new or old truck beds to The option for this work!! 100%
Dec 06, 2019
Gina and her guys at The Option are absolute Rock Stars! They reupholstered my truck seats in leather, looks & feels as good as factory. True professionals, no corners cut. Just darn nice, good folks.
Dec 06, 2019
Would be 5 but I gotta give them a hard time. But they always take care of me relatively quick. Dispute me dropping in on the fly. good guys. They kept me safe on the streets.
Dec 06, 2018
Been taking my motorcycle here since they first opened and don't plan on going anywhere else. Recieved excellent, down to earth, service since day 1. They work with you and have actively let me know when work or service was not needed, and went out of their way to make sure they had parts in stock for servicing my bike. Good guys and a great local shop for any type of rider.
Dec 06, 2018
Fantastic job on bed liner! Great looking product at a great price. Highly recommend! Although I am happy with the liner I'm not so happy about the tape residue left all over the truck. Just discovered today the baked on residue on the roof that took about an hour to remove. Advice to the owner: don't buy cheap tape! Pass on the dollar store and buy real tape that doesn't leave a mess to clean up. Or at least clean it up when it's fresh.
Dec 06, 2018
Impeccable service. They were friendly, down to earth, and discounted my total. Thanks you guys.
Dec 06, 2018
Randy and Gina do amazing quality work. I have had them do work on my vehicles and highly recommend them and their business.
Dec 06, 2018
You guys do amazing work and have awesome customer service. There is no other Option than these guys.