The Pit Stop 1
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Review highlights
"Fast friendly service, would recommend."
"With years of experience amongst the staff I know my car is in good hands!"
"I was quoted a price of 60.00 + tax to repair my car."
Overview
Categories
Auto repair shop
Directions
300 Bluff City Hwy C
Bristol, TN, 37620
Phone number
Call: +1 423-652-2133Website
N/A
Hours
Sunday
Closed
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
Closed
Reviews (29)
Apr 06, 2024
Very good, courteous and affordable!
Feb 06, 2024
Adam and crew are just simply the best. Fair, honest and incredibly good at what they do.
Feb 06, 2024
Friendly. Fast. Very knowledgeable and affordable auto mechanics 👍👍
Feb 06, 2024
The worse experience in my life, I would never go there again or recomend anyone to , they worked on it for over a year ,one thing after another and it came out worse than it went in and cost me thousands of dollars. Also replaced parts that come from the junk yard and ask never ask if I was ok with it, it didnt come in with junkyard.. These are the people operating this business currently.
Feb 06, 2023
An awesome place to get oil changes, brakes done, etc
Feb 06, 2023
Awesome people so friendly and helpful I would recommend them to anyone
Feb 06, 2023
Honest and very friendly, goes out of their way to get the work done
Feb 06, 2023
They went above and beyond to help me. They were a blessing in my time of need. I would highly recommend them . They will get my business in the future.
Feb 06, 2023
Very good place for alignment
Feb 06, 2023
Went for some work and have been back ever since! They're amazing at what they do!
Feb 06, 2022
* Long post ahead* Used this place for used-car business oil changes and small repairs last year. September of 2020 the manager (David) lost a business check I wrote him for almost $150. He told me his boss got mad at him for losing it and that he couldn’t take checks from me anymore. I took him cash since he “lost” the check. Haven’t done business with them since then. I called to get the check voided but they charge a pretty good fee so I figured it had just ended up in the trash. November of 2021 I check my bank account and they had deposited said “lost” check, 14 months later ?? Just warning people in case this is something they do so people forget about it and maybe miss it in the statement. I tried reaching out but they never answer. Bank reported it as fraudulent due to circumstances.
Feb 06, 2022
Excellent service!! In every regard i will return
Feb 06, 2022
Fast friendly service, would recommend.
Feb 06, 2022
Good people!!
Feb 06, 2022
Great mechanic Adam. He is very good at his job.
Feb 06, 2022
Owners are Good Christian People Great service Very professional Reasonable Price Very Reliable Prices parts and Check's with vehicle owner Before buying them, Only installs part's vehicle needs.
Feb 06, 2022
The owners are very friendly and everything came out perfect and on quote time. They go above and beyond for their customers. Best repair shop in town and the only one I use now. Great service!
Feb 06, 2022
They are always booked up for a while but that's because they are AMAZING! I will always recommend them.
Feb 06, 2021
Always willing to help even when I didn't have enough to pay, they let me have a tire and took me at my word that I would come back to pay, which of course I did.
Feb 06, 2021
Bought a new set of tires here. Great deal, fast service! These guys want to do you right!
Feb 06, 2021
Cut you short on the phone need to learn to have manners probably would've ended up with one he'll if a mechanic!
Feb 06, 2021
Great Service..very Respectful
Feb 06, 2021
I used to go there all the time. It was really the only place I used. Something changed. Last time I went in, it was 2 years ago and the consequences put my children in danger. I asked them to check my brakes and give me an estimate. This guy drives around the block then comes back and says “they’re fine, they’re not even making noise”. I said, “no they’re not, they’re spongy and they stick sometimes. I know something isn’t right and I already told you, I didn’t hear a noise. They need work I can feel it.” He says, “ma’am this is a heavy vehicle, maybe you aren’t stopping early enough.” I said, “dude, I have a cdl and drive a 20+ ton vehicle for work, I know how to stop a suv.” I didn’t appreciate being talked down to as if I was ignorant but thanked him for his time and left. Since this was my only vehicle, 2 days later I’m driving with 5 children in my car and I feel the brakes sticking. I go to slow down and I hear “crunch crunch crunch”, my brakes are on state street and I’m trying to stop. We were fine only because I knew what to do. I haven’t been back since and I don’t plan to. Their unprofessional advice put my children in danger. I’m only leaving this review now in the hopes that the owner will know that these things have happened.
Feb 06, 2021
The service was great mechanic was great at his job but u could use some help at the desk to relieve him of running around so much trying to do both jobs. Under the circumstances he did wonderful. I believe his name is Dave.
Feb 06, 2021
This place is a rip off brought my car in thought it was my spark plugs and turns out I needed a new coil pack so after paying for spark plugs, oil change I then forked out over $150 to have the coils pack replaced well not even 2 months later they went out again so I took it back well no mechanics on duty because they all quit so I’m having to take it somewhere else to get it fixed and pay even more I tried to call and get in touch with the owner and we’ll surprise he’s out of town I will never take my car here again and will gladly take it to a place where they actually know what they are doing yes I will be paying more but in the long run at least I know the job will be don’t right the first time around
Feb 06, 2021
Very respectful gentleman. Cheap reasonably priced. Ask for Justin Pennington very respectful, honest, nice mechanic! Whatever the problem may be he knows how to fix it!
Feb 06, 2021
average but gets done..
Feb 06, 2020
One of the largest gas station plazas in the Tri-Cities
Feb 06, 2020
Paidt to much