Thomas Automotive

Nov 16, 2024

I have been taking my truck here for a little over a year and half. I've always worked with Preston or John. Both are great. My truck is old and ugly, but the way the car market is, I'm determined to be buried with it at this point. Anytime I have an issue that's over my head, I trust these guys with it. Some truly community oriented folks, not something I thought I'd find in Vegas. Thanks, Thomas Automotive!

Apr 07, 2024

I have brought my cars to Thomas Automotive for 6 years now. I have nothing but positive things to say about the folks who work there, the way the business is run, and their fair pricing practices. I most recently brought in my new (to me), 10 year old subaru that I purchased. Unfortunately, this car has had many issues but throughout the process of getting repairs done, Preston and Larry, the main mechanics who I worked with, were so kind and always willing to explain what various repairs would do and exactly why they were needed. Preston is always professional and lovely to talk to over the phone and in person. Larry always adds a personal touch and will often show me the faulty part that they had to replace in my car. Their pricing is always fair, they have never upcharged me, and they always give honest opinions on the best course of action with repairs. They are family-owned and have been around for a long time. I highly recommend Thomas Automotive for all of your car repair needs and I tell all of my friends about them!

Jan 07, 2024

Car towed in needed major work. Have been taking my car in for years. Quality work, respectful explained work needed, cost and estimated time to repair. Fair prices.

Jan 07, 2024

Friendly and professional, an all around good experience.

Dec 07, 2023

For automotive work this is the place! Work is done well and fairly priced.

Dec 07, 2023

Tried calling for a competitive quote and they said they couldnt tell me the general cost of the exact repair over the phone. I attempted to explain that I already got several but he didnt let me finish the sentence and was very unfriendly over the phone. He interrupted me and told me to go elsewhere. Not sure if he is a jerk or was just acting like one. Either way there are many other options. Both the shop I called before this one and after this one have verbally quoted me for the specific work I am asking about. There was no reason for this clown to behave that way over the phone

Dec 07, 2023

Very nice staff. They took good care of my car. Fair prices too

Dec 07, 2023

We have been taking my husband's older car here for years because of a recommendation from a friend. They always do excellent work without trying to upsell us on anything unnecessary . They are always very transparent with every repair explanation. We recently took our "not as old" vehicle to them for some brake issues that have been a problem for the entire 5 years that we've owned it. It was under warranty with carmax up until recently, so in the past we took it to shops affiliated with carmax's warranty plan. The other shops all told us over the years that they didn't know why our car had this particular problem and would do a bandaid fix to reduce it. Thomas auto figured it out quickly and fixed it entirely!

Dec 07, 2022

Took my diesel truck in for a oil change I had an appointment for Friday morning l was told it would cost about $120 to $130 I called to see if it was done and they were just starting it. They said we’ll call you when it’s done. Never got a call so went down to pick it up at 415 because they close at 5 . When I got there it said closed but the guy said it won’t be done till Monday I told him I’ll take it and come back but they drained the oil and didn’t have any so they leave my truck dry all weekend and when I pick it up the bill was $254. They must have went to 7-11 to get the oil and charged $9 a quart the over filled it by 2 quarts. I wouldn’t take these guys a lawnmower

Dec 07, 2022

We trust Thomas Automotive for our government rigs and definitely my personal car. Mom and pop shop feel. Kindness goes a long way too.

Dec 07, 2021

Check engine light came on they could have charged me and said it needed to be fixed they turn the light off and told me to come back if it came back on it didn't and everything was fine God bless them

Dec 07, 2021

Excellent experience with this mechanic shop. Walter and the family are good people straightforward and trustworthy. So many bad mechanics out there but I highly recommend this one.

Dec 07, 2021

Friendly honest service. Highly recommend.

Dec 07, 2021

I was recommended by my brother.. At first I was happy.. Spoke to Walter to get quote. I had radiator & hoses replaced. Oil & filter changed. Recharge of air-conditioning. I paid over $1200.00! I thought all was well. Paid what I thought was fair. Ten min. after picking up my car. Steam flowed out of my hood. Temperature gage read HOT. I stopped 3 miles down the road. Called my brother to rescue me.. He found the manifold cracked.. Had to call a tow truck. This was Friday. Called shop. No help till today. Monday. I love my 2006 Ford Mustang. I have to depend on honest & fair priced local mechanics to keep my vehicle maintained. I hope Walter can repair my Baby Blue Bell!🤑😡😥 Everyone makes mistakes. I like Walter. I hope we can continue doing business.

Dec 07, 2021

It was closes when I went there

Dec 07, 2021

We have been Thomas Automotive for many years. They are honest and do a wonderful job. Will be using them as long as we own cars!

Dec 07, 2020

Good people, good work.

Dec 07, 2020

Always quality service. Helpful, honest staff. Realistic time frames.

Dec 07, 2020

Excellent prompt service

Dec 07, 2020

My air conditioning went out this summer and they got me in the same day I called. It was fixed before closing. Walter was very courteous and knowledgable. They won me over! My new automotive shop. They didn't price goug me either. Huge plus!

Dec 07, 2020

Outstanding team. Very professional and helpful. Good honest repair shop with good pricing that takes care of their customers. Will be bringing all my my vehicles there from now on.

Dec 07, 2020

These guys are excellent! I'm sad it took me so long to discover them. Nothing really fun about going to a repair shop, but they offer the best customer service, pricing, and communication that I have found. Definitely would recommend and will be back.

Dec 07, 2020

Walter and everyone are always pleasant and get work done quickly! I've had a lot of HVAC repairs on both my import (Subaru) and my domestic (Lincoln) and they have also made engine repairs for me as well. Trustworthy mechanics like these can be hard to find!

Dec 07, 2020

great service. check engine light on. Walter got me in and diagnosed it about 3 hours. He did everything he said he would and was honest about what was needed. Everyone there was kind and friendly, even giving me a bottle of water to drink. I can see why they have so many good reviews. I would absolutely go back with any other problems I might have. Thanks

Dec 07, 2019

Being female and getting your car fixed can be quite challenging, Since my sister found Thomas Automotive, we both feel confident that we have finally found honest and dependable professionals that do not make women feel disrespected. I highly recommend this company.

Dec 07, 2019

Casher

Dec 07, 2019

Once again, Thomas Automotive saved my car! I've been a customer for 10+ years, and my family for over 30. Their work is stellar! They are honest and trustworthy. I wouldn't go anywhere else. Shout out to Stacy and Walter for all of your help!

Dec 07, 2019

The most Honest people on the planet! Experienced, excellent workmanship and alway truthful!