Tire Choice Auto Service Centers

Feb 04, 2025

This place is awful. They are incredibly rude and not upfront about their prices. Bad customer service and brand experience.

Jan 23, 2025

Great tires at a fair price with professional service!!! Also, lifetime balance and rotations are great benefits!!! Get your next tires here at Tire Choice!!!!!!!!

Jan 16, 2025

manager Eduardo had an extremely bad attitude over a coupon that I brought in. Wearing a Jesus sweater to work but treating his customers like garbage and throwing up his hands and shrugging…frankly that’s not how you treat customers and that’s not how Jesus works so he shouldn’t be allowed to wear these things. & on top of that, he started to bad mouth a previous employee named Kenny that we’ve never had any of these issues with. Your company needs to learn customer service or get rid of that manager. What manager carries an attitude like this? ALAFAYA AND CURRY FORD LOCATION. DO NOT RECOMMEND. 0 STARS!

Jan 09, 2025

Had a very bad experience o. New Years eve. I bought a Groupon cupon after talking to one of the Tire customer service person . After going there , they said they won't accept a paper or online cupon. They asked me to install the Groupon app and show the cupon. I guess the person at the front desk is not technically savvy, and he couldn't figure out the way to accept the cupon. When I asked him to call someone else , he refused to call another service person. He also refused to give service when I asked for his supervisor info. So I walked out after wasting from 1 -2 hours of my time.I am never planning to go to that location. Moreover, he was trying to upsell somany other services and scaring about various problems could come if I don't do those services. Fortunately, I am very familiar with cars and repairs. So I didn't fall into his trap. Maybe I was unlucky to encounter that guy. Others may be good. But be careful , do your research on the repairs and pricing before committing for repairs.

Jan 09, 2025

I came in for an oil change and received that and so much more!! My car wasn’t safe to drive and Eduardo was really amazing and helped me out so much. I’m super grateful to him and will definitely be coming back to this location. I had an awesome experience. Car drives like it’s new. Happy happy costumer!!

Jan 06, 2025

El servicio fue excelente Eduardo y su jefe fueron muy amables y profesionales los recomiendo 100%

Jan 06, 2025

I walk in with an appointment to do an oil change and it took them two hours. That’s ridiculous.

Jan 06, 2025

Per Toyota, 2016 RAV4s can take conventional oil, but does recommend synthetic oil. However, it seems ALL places that do oil changes only want to sell you on the synthetic oil, which is more pricey. If you take care of your car, regular conventional oil should be ok.

Jan 06, 2025

Professional, friendly, and reasonably priced.

Dec 06, 2024

First time here and overall very pleased with the service done, their explanations and their turn around time was superb. Thank you to Francisco and his service techs especially considering this was all done in a day before thanksgiving! Life savers!

Dec 06, 2024

Francisco thanks!!! For the honesty!!!! Recommend.

Dec 06, 2024

I always come to this location when I need car maintenance. Everyone that has helped me here has been honest and efficient with their services. I highly recommend this place!

Dec 06, 2024

I spoke to Kenny on the phone after making my appointment, he was very professional and helpful. Staff was nice, would definitely cone here again.

Dec 06, 2024

The techs were extremely helpful and worked in tire prices with me. Had a budget in mind and they made it work. Would do it again in a heartbeat!

Dec 06, 2024

Great service..!!!! Thank you Francisco for your service. Definitely coming back for my vehicle’s next service..

Nov 06, 2024

Although I thought that the cost of the oil change was fair since it included the tire rotation service, I found out that they haven’t rotated my tires the last two times that I used their services. So please don’t believe at face value that you are getting the tire rotation included in the oil change costs.

Nov 06, 2024

Excellent Customer service On both sides. would recommend.

Nov 06, 2024

I was misled from the beginning, after $925 in two consecutive repairs and many delays. I will not use this service again.

Nov 06, 2024

My oil change took 2 1/2 hours. It was ridiculous. No compensation no nothing just a sorry and be on your way

Oct 06, 2024

Great guys, easy to talk to,very knowledgeable

Oct 06, 2024

I went there for a simple oil change and they told me that this should take 1 hour,then I decided wait in the room. After 1 hour the person who works at front desk told me that my car needed replace more parts and the total should be + $1800 then I said “No,I just need the oil change” then after 15 minutes another person came and asked me if I wanted change my break pads and I said again “no,today I just came for a oil change” and he said “Ok,your car is almost done,I’ll bring it to you soon” It seemed as though they were trying to take advantage since I’m a women and not a native English speaker. After 15 minutes he came back and told me that my vaccum pump was damaged and my brakes won’t work anymore. The cost to replace it was $950 so I called my boyfriend and he said it was unusually high for this type of repair. My boyfriend came and they lowered to the price to $600, but he found the part for $180 and will fix it himself. I went there for just simple oil change and left with a broken vacuum pump which was working fine before I arrived.

Oct 06, 2024

Very helpful

Oct 06, 2024

Went 3 times and service time was over 3 hours. Made a appointment for 2 pm on September 11, 2024 and was told it would be over 2 hours before they could check the right rear tire, which I bought from tire choice. The appointment should take priority over other vehicles. If they overbooked, that practice needs to be stopped. Why make a appointment if it isn't going to be honored!!!!! I won't be coming back after today.

Sep 06, 2024

**Editing from 5 stars to 1 star** New management and staff are completely opposite of what is described below. They refuse to install parts I bring in myself and do not have the technical skills Joel and his team used to have. The biggest mistake this company made was losing that team. Can't praise Joel enough for his honesty, transparency, and professionalism. We don't have enough people in this world like him. Him and his technician, Steven, are extremely knowledgeable from the most advanced European vehicles to older classics and exotics, and I was shocked to see that they knew how to do an advanced job on my Porsche exactly to manufacturer specification. Don't let the fact that this is a chain fool you; Joel makes the entire process pain free and dependable. I generally don't go to any shops as I do repairs and maintenance on my own, but now, I trust these guys more than I do myself! Keep it up!

Sep 06, 2024

ENTER AT YOUR OWN RISK!!!

Sep 06, 2024

Got my tire fixed (tire patch) and my oil changed here. Quick, friendly and professional team. I would recommend them and return for future service.

Sep 06, 2024

No good information

Sep 06, 2024

Oil change and tire balance appt at 10am, they said 2 hours, why even have an appointment but fine. At 11:45am I called and the car was in the garage yet it wasn’t done until 1:15pm! I was told 10 more minutes, 5 minutes, no real timelines and zero respect for my time. I wasn’t a walk in. How is that possible. Not worth it. Tires if you get a deal are good here but save yourself the time and inexperience, go somewhere that respects your time for basic maintenance.

Sep 06, 2024

Only reason i didnt rate lower is they took care of issue i had with tire on the house at one point, But i have issues with appointments with this store, they dont recognize or honor appointments at all even though its a feature on website. So whats usually a 30m-1hr oil change at dealer took 2hrs+ for a fairly normal monday with appointment, since they treat appointments like a first come first serve. I had to cancel appointment i had after, After being told a issue with battery that came up would be resolved within 10m since they had the battery on hand, i explained i needed to leave at 1:50 and was assured it would likely be done by then, took about 25m longer..

Sep 06, 2024

This a second time in a row that I’m having an appointment x oil change and tire rotation they said it’ll take at least 2 hrs. Last time I waited x 3 hrs. Check these policies regarding the appointment times and time of service. I won’t be back and I used to take my two family cars there. Some one need to take a look at this or you’ll keep loosing customers. The competition is hard in this area! Just a friendly advice! Good luck!

Sep 06, 2024

Took my Toyota RAV4 for oil change and brake inspection,I was out of there in less than one hour,I was told that there was nothing wrong with brakes and I was given a couple of things that might need changing in the future.