Tire Choice Auto Service Centers

Nov 28, 2024

I was treated fairly and everything was fully explained.

Nov 07, 2024

I was in a bad situation with my car and they couldn’t fix it, but spent an awful lot of time with me explaining my options, going above and beyond to find recall notice/service bulletin information so that I would be armed with the information I needed at the dealership, which is my next stop. They were vested in an obtaining a positive outcome for me, knowing there was nothing in it for them. So I never write these reviews, but felt I should say something, and Scott and Lex were fantastic. I hope other people see this and give them a shot.

Nov 05, 2024

Great service!!!

Nov 05, 2024

Lex provided outstanding customer service late in the day for a flat tire replacement that was completed in less than 10 minutes. Thank you for a positive and caring demeanor!

Nov 05, 2024

Putting 3 stars because I’m not really sure if I got scammed or paid fair price. Will happily change to 5 stars if I paid fair price for labor and tip. We were displaced because of the hurricanes and picked up a nail in the middle of my tire from debris. Needing to get back to work quickly I went to the closest open place. Went in and the guy at the desk said we should be able to patch it for you quick, not to worry about it, just make sure to tip the guy 10 to 15 bucks or so. I was confused if I was actually going to be paying for parts and labor or if he was doing me a solid. When the tech finished I went to give him $20 and he said I owe $40. I said I only have 20 that the guy said and he told me to go across the street to an ATM to get more cash. A large part of me is assuming the tech just pocketed it and took advantage of me being a young guy but hoping that’s not the case. Otherwise it was great, quick service, the guys inside were friendly and we’ll see how the patch holds up.

Oct 05, 2024

Honest fair and good

Oct 05, 2024

I am a repeat customer and as always the service i received was fantastic. All of my concerns were addressed and the car runs much better now. Thank you!

Oct 05, 2024

Scott made sure my car problems were solved. Great service! Fantastic mechanics! And great price! I highly recommend them.

Sep 05, 2024

Amazing experience. Got me in late, got me out quick, explained everything thoroughly. Will definitely be back.

Sep 05, 2024

Felt pressured to purchase different tires from them as opposed to the ones I ordered from TireRack. When I told them to please install the ones I ordered, they said they will get it it when they could despite me having an appointment.

Sep 05, 2024

I got charged to get my TPS serviced, but none were provided. I was also charged 30% more for tire services that quoted by their shop on tire rack. I picked up my car in an undriveable condition. They told me my power steering pump had quit on me. When I took it to a trusted mechanic, they told me that my power steering pump worked, but while I was at tire choice my steering rack had failed almost completely. This was completely odd, as it had zero problems steering when I dropped it off at their shop. In the end, they wanted to quote on 1500$+ of problems I didn't have before going to this shop. Based on the reviews, I can see that the experience is very hit or miss, so I do not feel alone. I do not blame the people in the front, I hope in the future that there will be more oversight of the people in the back, and that the shop will take responsibility for the things while cars are being serviced.

Sep 05, 2024

Staff was super friendly and the service was quick

Sep 05, 2024

They are very kind to us who can't speak English. The engineers are also very kind and skilled😊　thank you!

Sep 05, 2024

Would never buy tires here again billing nightmare. You call corporate they say authorized retailers can’t do anything? No one knows when or if getting refunds for wrong billing, overcharge 2x on 4 tire installation so was a large amount. I recommend buying tires from a junkyard than from this company. Worst tire buying experience ever….. RUN.

Aug 05, 2024

Scott is the man! If every establishment treated people like Scott does, this world would be a much better place. Truly grateful for these guys and their awesome leadership and crew team!

Jul 05, 2024

Excellent customer service and experience from manager and Manny. Informed, courteous, friendly, and fast turnaround. Highly recommend for your tire service needs!

Jul 05, 2024

Huge help got me a tire last minute at the end of the day, swapped out my spare and everything instantly. These guys are the best!!

Jul 05, 2024

Lying salesman!! time after time they forget to rotate my tires. Their excuse is “your back tires are way better than the front, it’s safer to keep it the same”. Took my car to 2 other trusted places right after, both said my tread wear was nearly the same and was more than safe to rotate!! Lazy and liars!!! Technicians are trained to call clients to up sell additional services that are usually not needed at the time. I’ve walked into this building and witnessed first hand 2 technicians joyfully celebrating and fist bumping each other over the up sales they’ve made (which I’m sure were unnecessary services). I recommend looking elsewhere.

Jul 05, 2024

My family was rushing to attend services for the loss of a family member and had two flat tires. Manny went above and beyond to replace the tires and even stayed late so we could pick it up and not go without the car. I truly appreciate Manny's compassion and express great gratitude. I highly recommend services at this location of Tire Choice because of the incredible service we experienced working with Manny.

Jul 05, 2024

Preface: This is the second time I've been to this location in the last two months and been helped by Scott and had the repair done by Achmed (sorry if spelling incorrectly). Both times I called within 1 hour of visiting and my repair was completed in under 35 minutes. Both times I needed to have a tire repaired - the same tire because my girlfriend's job site is full of loose hardware (screws). Scott was direct, professional and extremely helpful. Achmed is wise in years but was quite impressive in his craft. He was pleasant and had expert level talent combined with quickness. I am very thankful this location is so close to my residence and can execute work on the fly. While I understand that not every job they get can be performed quickly, mine were done faster than I have ever experienced with a mechanic. Cost of service was cheaper than local competitors - and I did check! Their shop is clean and welcoming and I will continue to recommend them to my friends and family. Thank you Scott and Achmed for your exceptional service and for making my problems so much easier to deal with.

Jun 05, 2024

Arrived 35 minutes before they closed with a flat tire. They refused to look at it since they closed in 35 minutes. He admitted it would have taken 5 to 10 min to find the leak. Have used them in the past, so I drive past other tire shops to go there knowing they would have time to look at it. Was going to use them on my other car to buy two new tires, but that won't happen now. NOT RELIABLE!!

Jun 05, 2024

Fabulous service. This was the only shop around that correctly diagnosed the frontend problems and fixed them within a few hours. It will come here again and again.

Jun 05, 2024

I have always found Tire Choice to be very helpful and honest in the care of my vehicles.

Jun 05, 2024

I highly recommend Tire Choice and particularly Scott and his crew at the race track road location. He was extremely knowledgeable and gave me a good price and discounts as appropriate for four new tires. I have used Tire Choice on several occasions with other vehicles. Scott and his crew have always come through for me, given me good deals and been very courteous, friendly, and supportive even during unavoidable long wait times

May 05, 2024

Had a slow leak in one of my tires from picking up a screw. These folks were able to help me quickly and for a reasonable price. Would recommend.

May 05, 2024

I dropped my car off around 10am for an oil change, checked in at the service desk and left my keys. They promised to call me later to provide a status. After not hearing from them the whole day I called in at 3:30pm and whoever was at the service desk was alarmed to hear I left a car with them and said the car was not checked in. He called me back 20 mins later to say they would now check in the car and would rush through the service so I could have it back before they closed. I also noted the complimentary tire rotation on the invoice. That was a complete lie - I always mark my tires with chalk before I take the car in for service, and no tires were rotated from the positions I brought them in. They obviously fast-tracked the “service” to make up for dropping the ball. I tend to go to this branch for convenience, but no more.

May 05, 2024

We had a slow and persistent leak in our rear tire. I called first about tire pricing and Manny compared to what TireRack had and agreed that I should buy from TireRack. Once the tires arrived, I got a call and the car was done ahead of when I asked. Very satisfied with the work. I only go to TireChoice!!

Apr 05, 2024

Honest and professional service, strongly recommend!

Apr 05, 2024

I unfortunately had to get work done here, they used very cheap replacement parts. I also took my car in for an oil change and tire rotation and noticed they did not rotate the tires after they said they did and charged me for it. I wish I would’ve marked the oil filter too because I doubt they even did that. Double check anything you have done here.

Apr 05, 2024

One professional employee quoted me a price match to Amazon pricing without hesitation since they are already an installer for Amazon tire purchases. He then orders the tires. Two days later, I arrived for my appointment to have them installed and another employee now resists the price matching, stating Amazon could be selling counterfeit tires... Ultimately he would only agree to the price of the tire but he raised the price of installation, which was not quoted. Maybe this second employee should become familiar with his store's advertised pricing guarantee. Total waste of my time. ***UPDATE*** In response to the below automated response, I did reach out to ensure this location's failed attempt to scam a customer into paying $300 more than what was quoted was made known to the area manager. A week later I got a call back from an area manager in Tallahassee who could not help me. Still haven't heard back from anyone taking responsibility. What a poorly run company based out of Pennsylvania. Do yourself a favor and stick with locally owned service centers.