Tire Discounters

Nov 30, 2024

Brandon Strauss and Shawn both are a credit to your customer service model. Professional service.I got to see it up front and center. They were very very busy and handled everything and everyone perfectly with individual care and concern for their problems. You’re lucky to have folks like that aboard your team. Mose of all l will be back for the time when l need something done to my car , Truck, van . Thanks again. WP$

Nov 23, 2024

My appointment to have my tires rotated went seamlessly. Sean checked me in and had my car taken care by Brandon. Great job!

Nov 16, 2024

This Tire Discounters is the worst. I give them an F for customer service. The service people need to be replaced. I wish I could give them zero stars. Go to Midas down the street much better.

Nov 07, 2024

Excellent experience! Great customer service.

Nov 07, 2024

Not sure about stupid good but was good

Nov 07, 2024

Only the Wooster pike store, and the Kenwood store was very helpful as well. Thank you for your professionalism and for your grade A work👊😎

Oct 07, 2024

Awesome service and pleasant atmosphere, i'm coming back.

Oct 07, 2024

Great place to get maintenance work done. I’ve been coming here for years and never had a bad experience. Definitely feel like I can trust this place

Oct 07, 2024

Mathew new sales manager is the best by far

Oct 07, 2024

Matthew was great!

Oct 07, 2024

Quick and professional service. Matthew was great.

Oct 07, 2024

Both front desk were great. But Matthew took the time to walk me through everything and went out of his way to make my experience outstanding.

Sep 07, 2024

My appointment was for 8:00, it was about 8;30 when they took my car to a bay. Oil change was timely, but those are the most uncomfortable chairs in the waiting room! 10 STARS for Frank Kelly, he gives honest opinions about tire health and car maintenance!

Sep 07, 2024

Repeat customer - great price, great service and completely satisfied (as usual)!

Sep 07, 2024

Took Tahoe in for wheel work, was told I needed “control arm” repair. I had them fix it. Wheels are great but my truck always wants to go right. It’s very inconvenient and potentially dangerous now. It’s worse than when I brought it in, now I have to hire another mechanic to fix it. My amateur mechanic friend says it’s because they tightened the control arm repair without straightening the steering column first. I took it back twice but was told I cannot be helped. For tires / wheels they are great; for any other mechanical work, definitely go to another mechanic! Unreliable, unqualified, poor integrity / customer service regarding their faulty mechanical work.

Aug 07, 2024

Hope to get a last minute tire rotation, service worked me in during the day. Thanks!

Jul 07, 2024

Brandon was great. 4 tires in and out 45 minutes

Jul 07, 2024

Fast and efficient. Mike was awesome!

Jul 07, 2024

We were traveling through the area when our car developed a grinding noise in the front end. One of our local friends recommended this place for service. They took my car in promptly and determined that noises were coming from both front wheels. They gave a very accurate estimate to repair and I was able to pick up the car early in the afternoon. Great service! We stopped again with a slow leak in one tire which was replaced.

Jun 07, 2024

Had a great customer service experience with one of the associates Shawn. I had some problems getting in touch with my bank representative to pay for work done on my vehicle and it took quite some time, but Shawn was very patient and helpful. He even stayed a little over closing to help me with any questions or problems I had. Most people would be very grumpy or irritated in the situation, but I applaud Shawn for his professionalism.

Jun 07, 2024

I drive out of my way to go to this location. Brandon is always super helpful! Highly recommend

Jun 07, 2024

Superb service and great staff. Highly recommend this Tire Discounters location.

Jun 07, 2024

These folks clearly respect their customers. They found and fixed my issue in 30 minutes and chose not to charge me because I've been so frustrated by the experience at other locations. I wish I had started coming here years ago!

May 07, 2024

I had needed my truck looked at because I had needed a plug place in my tire. The previous place I went to refused to plug it and told me I needed all 4 of my tires replaced. Shawn and Mike to great care of my vehicle and needless to say they reassured me that my tires still had some life left in them. They didn’t try to upsell me or make me get any unnecessary work done to my vehicle. I will continue taking my truck here for maintenance and tire needs going forward.

Mar 07, 2024

Excellent care and work with new tires and a follow-up repair due to a screw. Even though I live close to a different TD, this facility has superior customer service.

Mar 07, 2024

Outlined all the problems with my car, highlighted the specific costs associated with each issue, and provided guidance on what was critical and what wasn't critical. Very helpful insights all around. Thank you.

Mar 07, 2024

Would be 5 stars but this is a recurring problem with all of our vehicles. Not sure why... but Brandon takes care of it quickly every time.

Mar 07, 2024

👍🏼👍🏼

Feb 07, 2024

Joe is the best. I’d drive from out of town just to come to him. I always know my car is safe in his hands.

Feb 07, 2024

Great customer service and response time.

Feb 07, 2024

I have been able to pull in ask for service on short notice.Without calling for an appointment. They actually remember me and my name.I find that refreshing as a Senior Citizens

Jan 07, 2024

Extremely helpful to find a noise in my car I’ve taken to three places prior to find. Thank you!