Tire Discounters

Dec 05, 2024

Mari and her team did a PHENOMENAL job. I had the worst experience of a lifetime when I went to Walmart and Mari and her team came through for me. She helped with the calls and dealing with Walmart over the phone she even stayed later for me tonight just to wait and see if they would call back and make the payment. Even offered to stay until my Uber arrived. She reassured me and everything she quoted me was exactly what she said. Mari and her team went ABOVE AND BEYOND. I will definitely be coming back! Thank you so much Mari, her team, and Tire Discounters!

Dec 04, 2024

This message is for Chip Wood. When I was younger, my dad used to go to this tire discounters, at 1446 East Galbraith road. I have went to two other locations. The location on colerain avenue, they tried to rip me off. I needed a flex connector for my exhaust system and they tried selling me all the piping as well as the flex connector. They quoted me over a $2,000 cost. I took it to another shop, and they put a flex connector on it and it only cost me $200. I will never go back to that store. Then, I started dealing with the tire discounters on tylersville road in West Chester. I was stranded downtown with a flat tire and was not able to go anywhere. I called the Westchester store, to see about my warranty that I had purchased on the tires. The person I spoke to, had no personality no customer skills and was very lazy. He did not want to even attempt to help me in figuring out if the road hazard warranty was still in effect and if it covered roadside service. I got no help from him. I was very distraught, in my situation. So I put in a bad review on that store. Then I thought, the store that my dad used to go to on Galbraith road, I would call them. I spoke with the manager, Mary. Mary is awesome!!! She immediately explained to me the warranty coverage and the roadside assistance. Pulled my phone number up told me how long I had left on my roadside warranty and had me have the truck towed to their shop and immediately took care of me, the next day. She is great at her job. Knowledge and customer relations. Definitely an asset to the company! I would like to give a shout out to the technician that worked that day. He was the only tech on duty but got me taken care of and did a great job. Thank you to both people. I will not go back to the colerain tire discounters or the tylersville tire discounters. I will only deal with East Galbraith road, Mary and any of the techs that are on duty. Keep up the great work, and providing excellent customer service and being so personable. This store rocks!

Nov 30, 2024

I got a good laugh, and appreciated the humor. I'll definitely be in for tires.

Nov 07, 2024

Excellent!

Oct 07, 2024

Do not come to this location Andrew who does the pricing will overcharge you and lie to you. He tried to charge me $186 without installation for one tire. I called the Colerain location and was able to get it $50 cheaper and that was with installation included. Shame on this location for allowing him to overcharge customers. Very very sad.

Oct 07, 2024

Had new tires replaced and they had finished in at least 20 minutes. Thank you tire discounters .

Oct 07, 2024

I had my tire valve break on the way to work, and within an hour was back on the road. Great service and staff, highly recommend!

Oct 07, 2024

I have dealt with James at the Galbraith location several times over the last few months. No one else will ever get my business as long as he’s around. He’s up front and honest and so easy to deal with. I never feel like he’s trying to squeeze me or get me to pay for something I don’t need. If I could give 6 stars I would

Oct 07, 2024

This is the most atrocious store I have been in. I walked in and the man behind the counter was telling a man that it was 288 dollars for an oil change and an alignment for his four tires he bought at Tire Discounters. Then the next guy asks if he can add a service on and the guy says that he was brought into this store as a manager and he's not trained and is only paid 12 an hour so he doesn't know how to ring up the add on service. Then one of the service techs comes in and is told that he's doing an oil change and the tech starts sarcastically clapping his hands and saying yay and oil change. Those guys are going to mess someone's car up and endanger people with how thoughtless and careless they're being. They're so rude. I had an appointment just to get a tire patch and walked out because they were so rude to the two men before me. The man at the counter had a ponytail skullet and the service techs had a full on mullet. Avoid those two if you have to go here but I wouldn't if I were you.

Sep 07, 2024

Amazing customer service 🩷 was on my way to birthday dinner when I got an almost flat tire on the highway and they were swift with getting my tire patched up and getting us back on the road!

Aug 07, 2024

The service was great!! Will recommend to others.

Jul 07, 2024

Great service and very helpful staff.

Jul 07, 2024

Mike Wiehe and Sandra were excellent to work with on the repairs to my vehicle. Took the time to explain what needed to be done and what should be done. No pressure, just straight facts and details. Would highly recommend them for any repairs needed. Great service is hard to find. So glad there are companies out there still treating people the right way.

Jul 07, 2024

Really professional and efficient service. RJ had a great attitude and communicated well. I will use them again in the future.

Jul 07, 2024

Absolutely incredible service.. I came in with my Tesla Model 3 to patch a tire that ran over a bolt. Unfortunately, it was not patchable due to the tire having foam inside. RJ and James set me up right. Same day tire replacement, despite not having a tire in stock and having to have it shipped to the store. Every step of the way, I felt like I was the priority in this shop. I cannot recommend this store enough.

Jul 07, 2024

Called Wednesday to set apt for Friday, told them I purchased new tires online and wanted them put on etc. they confirmed they could do it and said bring in at 8 am. Friday dropped off car 8am. 4 pm car still outside .. 8 hours later. I live up by Dayton and work near this store and needed to pick up by 4-430 to have a ride from work to this store.. If you didn't want to do it because I didn't get tires from YOU just tell me so I don't waste my time! Poor management and business in my opinion!

Jun 07, 2024

Great service. Blew tire along I-75 in Cincinnati. Dominic Marziale was great help and got tires changed within an hour so we could get back on the road.

Jun 07, 2024

I am super grateful for James for coming to my rescue this week! He was able to get me in right away for an emergency tire repair. He was professional, knowledgeable and kind. Highly recommend this location and team!!

Jun 07, 2024

While it’s never a good time to have a flat tire, I could not have been happier with the treatment I got at Tire Discounters. I didn’t show up until almost 1 o’clock on a busy Saturday, and they had my tire fixed and ready before they closed at 4 o’clock.

May 07, 2024

General and service manager smelled like weed and was smoking cigarettes in the shop then Dominic refused to patch my tire and insisted I needed a new one when the tire was only a year old and the nail was in the center so I took it somewhere else and had it fixed in 15 mins I refuse to come back here and recommend you steer clear of this location

May 07, 2024

Grateful to have spoken with James and had my worries settled with timing and transportation for my tire replacement today. Moving and being away from known and trusted auto care is intimidating, but I now feel confident in trusting tire and with my vehicles. They seem to run great specials and back their products and their service. Definitely will recommend

May 07, 2024

Great customer service. Timely repairs: I have a fleet account with them and, so far, could not be happier.

May 07, 2024

Very kind and professional service! As I waited for my car repair there were many people who came in looking for a last minute repair. Although they were fully booked with scheduled appointments, they took the time to validate the concerned customers, looked over their car quickly, and were able to give them the best advice for a future scheduled appointment. I just thought they were very compassionate and considerate to not disregard walk-in customers, even though their appointments were fully booked for the day. Will definitely be using them again!

Apr 07, 2024

Anthony and Andrew (Drew) best mechanics I've ever dealt with! Stand up dudes! Nothing but respect and great service! 5 stars will come back 💫💫💫💫💫

Apr 07, 2024

Easy to work with and they explain everything Easy and on point so glad to have these guys on my side of town

Apr 07, 2024

Been coming to this store with all my vehicles for years Always well taken care of as was the case with Dominic Thanx again

Apr 07, 2024

Excellent service! The manager was very professional. I brought my vehicle in for fluid flushes, and my vehicle was finished in less than a day. Since I forgot to have my tires rotated, balanced, and aligned, I brought my vehicle in a second time for those services. My vehicle was finished in two hours. Since having them repair my vehicle, my vehicle runs and drives better. They beat everyone else on their prices. Bring your vehicle here!

Mar 07, 2024

We thought my wife had a leaking tire. Took it to 3 different tire places that couldn't figure it out. Took it to the wheel doctor, they couldn't figure it out. Tire discounters was my 5th and final stop. Dominic Took the tire off and found a little bit of corrosion on the inside of the rim that was causing the leak. He repaired the rim for me at no charge. Amazing customer service! Great location!!!

Feb 07, 2024

After several trips to get my tire from leaking air,hopefully it is finally fix

Feb 07, 2024

Got my gals tire replaced quickly so she could get to work, despite having a decently full bay. Customer service is great.

Feb 07, 2024

Took my GMC Terrain for a routine oil change. Car had no issues prior to me getting the service. That same night I drove my car to work and my car drove very rough so I took it to get a diagnostic. I was told that gas was leaking into my engine oil an that one of the chambers had issues. The car drove completely fine prior to me getting a routine service. Now my car won't idle, has issues starting, and drives very rough. I was informed I need to replace my entire engine. DO NOT TAKE YOUR VEHICLE THERE ‼️ YOU'VE BEEN WARNED !!

Jan 07, 2024

They did a great job on my truck

Dec 07, 2023

After receiving poor service several times, I lost faith in Tire Discounters. When I explained what had transpired with my last set of TD tires, the new GM Dominic Marziale took great care to ensure that my expectations were met. His professional demeanor and attention to detail made a huge difference. Exemplary customer service!

Dec 07, 2023

Dominic is great!

Dec 07, 2023

Way over priced. And the tires they quoted me, they couldn't tell me if they was even seasonal or summer.