Tire Discounters

Nov 30, 2024

Sam thank you for the great 👍 customer service!

Nov 23, 2024

Had them install 4 new tires. Drove home that day, then went to drive in the morning and 2 out of the four tires went completely flat on the express way. Almost got in an accident. Called tire discounters. they told me to call a tow truck but then after going back and fourth for a while they decided to finally send a tow truck themselves since it was their fault. a day later they said the problem was fixed. Picked the car up. Went home, checked tire pressure and each tire was 50% less than what it should have been. Turns out there tech didn't bother reading the PSI label on the door. Just guessed. Then all of a sudden i have a coolant look after i took it in? No leaks prior. took it back in to have them fix my tires a third time and fill to right psi. they did and are reluctant to give any sort of discount or even say Sorry for their wrongdoing? Not one apology, not even a $10 coupon. I don't want free shit, i just want to get the product and service i paid for. I was out of a car for three days and took 3 different trips to their location, FOR NEW TIRES. wild... Terrible.

Nov 16, 2024

Rufus was extremely welcoming and awesome! In my personal opinion he should get a raise because his customer service was impeccable!

Nov 07, 2024

Disappointed. Waited for 3 hours. To get no service. After being to told to come on this day and time.

Nov 07, 2024

They immediately replied to me after posting a review about their lack of response to my online request.They made sure I was taken care of. Good response to make things right.

Oct 07, 2024

Came in for a simple wiper change and Gabe the technician was absolutely great in getting the right blades for my car. Highly recommend!

Oct 07, 2024

Made an appointment to get my tire patched for 5:30 when I get off work. I show up exactly when I told them I would the next day. Employee named Dalton. says I was scheduled for five and I’m late for my appointment and had reached cut off time. I drove out there for nothing, the whole thing felt unprofessional. If you need to get your tire fixed and are planning your workday around a mechanic appointment don’t go here, they’ll just wait your time.

Aug 07, 2024

Came in early on a Saturday morning for an alignment check as a precautionary measure for my new tires. One minor adjustment and I was off, free of charge. That’s how you take care of your customers right there!!

Aug 07, 2024

Good friendly service

Aug 07, 2024

Great service!!

Aug 07, 2024

Scammed us for a "new TPMS" parts charge for $13 on a free flat repair (6mo old set bought from TD with flat repair coverage). Sensor worked prior to repair and doesn't need to be replaced every time the wheel is taken off despite clerk trying to pull a fast one. Try somewhere else.

Aug 07, 2024

These 5 stars are for Mike! Went there for brake pads and rotors, wasn’t happy with the results, went back, dealt with Mike he was patient with me being very angry and he took care of me without a question and I am now more than satisfied with the results! AJ was nice too i appreciate you guys!

Aug 07, 2024

Very attentive personnel

Aug 07, 2024

We dropped off our son’s car at Tire Discounters for a tire replacement and new battery. While they are pricey, they got the job done, BUT….I told them the drivers window button is broken, they confirmed it wasn’t a wiring issue so I asked for an estimate to fix it…..$501.99 is what Tire Discounters wanted to charge to replace the all plastic insert where the electric window and door locks are on his Honda Accord for ONE button that was broken. Our son ordered the part online for $25 and we YouTubed the instructions……15 minutes later, his window now works fine. Only thing that took so long was 4 screws and being careful not to crack the casing. This is SO wrong!!!

Jul 07, 2024

Came here on a brand new tire (had less than 2k miles on it), but it was flat. They “fixed” it said it was the rim and that they hammered it out since it was metal. Not even 10 hours later (the next morning) that same tire is flat, again. Called them and they said they checked the tire, that the tire has “NO LEAKS” and it has to be the rim. Dropped $150 on a new rim, brought it in and they put the same tire on that new rim and back on my car ($55)…..not even 3 hours later, flat tire AGAIN (another $35). Now I’ve paid them to hammer my rim, check my actual tire twice (and tell me both times that the tire is FINE), paid $150 on a rim I didn’t even need, all for it to be the tire the entire time! These people are clearly incompetent, how hard is it to put soapy water on a tire after putting air in it to find the leak exactly? It’s clearly just too difficult for these tire professionals. Do not come here, they will just continue to charge you while telling you things that aren’t even true to make you keep having to come back. I was here 3 times within 24 hours. Absolutely RIDICULOUS. AND they won’t give a refund for the $90 they got for the first 2 visits because “it wasn’t flat when you left here.” The logic is clearly not in the building with us.

Jul 07, 2024

Great experience all around. In and out in under 2 hours when I had a flat. Great price and very professional. Would recommend this location to anyone.

Jun 07, 2024

Unfortunately, I can't recommend this location. I think some of the staff truly care, but it does not seem universal. I have had to return on multiple occasions for issues that were not addressed correctly the first time, and they also sold me on services (air filters) that I don't think I actually needed.

Jun 07, 2024

first y’all overcharge my fiancé on his tire when you quoted him something completely different, then dump shavings from his tire in his car?!!!!! 0/10 would recommend. Horrid service. Just trashy.

May 07, 2024

Everyone was very professional and friendly

May 07, 2024

I had my GMC Denali towed to the tire discounters o Marburg and Alamo at approx 9:15 4/15/2024. I told the manager there before zi had it towed there that while traveling my tire developed a slow leak but since it was late Sunday nothing was open but Walmart where I bought a couple of cans of fix+a+flat to get home. When I got home so tried to put air in the tire but the stem was now clogged and wouldn't take air. When I talked to the manager to see how how long it would take for the stem installation, he said I needed a NEW TIRE because once a tire has fix a flat or any chemical in it, it can't be re-used and the truck had been driven on the flat and ruined the tire😊the tow truck driver loaded the Denali bon the tow truck which was less than 10 ft away and the tire did not come off the wheel. I came up with the money from my wife and called them back to give the ok to replace the tire the young man said it would be ready about 1:15 my wife and got there about 1:00 and my truck hadn't even been brought inside. rufus the manager/(?) said he forgot to have it brought in and he would get right on it about a hr later it was still outside, I went back in to ask what was going on he said he forgot again, when he finally had it brought it inside it just sat on the lift with the tire off, when I asked Rufus again he said he forgot to go back and tell them to get started then the other manager chimed in and said he was waiting for owner (me) to call back becs I said he didn't have the money! I told Rufus to just go put the old tire back on with a rubber stem so I could just leave, they took their time putting back on the tire back on and tried to sell me a $95.00 stem. I said no just put a rubber stem on. When I finally got to the desk to checkout Rufus played on the computer and shifted papers and said $42.00, I said for a rubber stem? rufus said it was for cleaning and sealing I did not ask them to do. The the other manager yelled across the showroom "take your keys and get out!" This s. in my opinion, is rude and incompetent at the very least is rude, unprofessional and dishonrst! My advice is they don't deserve our business!

May 07, 2024

I went there for a simple tire plug due to a nail.. It was in the middle of the tread so I know it can be done. A guy grabs his clipboard and wants to take a look. Within 2 seconds he tells me there is not enough tread on my tire, high --end Goodrich with 15K miles on it, and says that means he cannot plug it due to company policy. He then tells me I will need all four tires replaced. Knowing this was not the case I asked if he could just do the plug for now so I can get home and I will get back to them. He refused and said he would be breaking the law. This was not the only incident like this. I sent my wife there previously and they told her they could not plug her tire. She called me and I told her to just get the cheapest tire for now and we would replace all four later since they had plenty of tread. After we got off the phone they told her they could not put the cheaper tire on because it would damage the car. They sold her an expensive tire instead.

May 07, 2024

Rufus is the man got me in 2 hours before close, super busy and was able to leave with my car same day. Also treats returning customers very well.

Apr 07, 2024

Long story short - they attempted to corner me into buying a new set of tires I didn't need. Got a flat tire one day. I was lucky enough to be able to pull off the highway and right into their parking lot. I showed them the flat, they told me it was not reparable, and they replaced it no problem. 2 days later, I run a flat with the same exact tire (new tire they just sold me). I have my car towed back to tire discounters so they can replace it again free of charge (warranty). This time, the employee tells me I have to replace all 4 tires (~$1200) or my transmission will be destroyed. Previously when I ran a flat there was no mention of this. Thankfully, I refused despite them blindsiding me with this information, and I only had 1 tire replaced. Now, 10k miles later, my transmission is absolutely fine. Note: I understand recommending a full set replacement to avoid unbalancing the tread, but my tires were relatively new. My car is also AWD.

Apr 07, 2024

The Oakley location on Marburg in Cincinnati is amazing. Kevin was so helpful and honest. I came in with a nail sticking out of the tread on my tire. Unfortunately, it wasn’t in a fixable spot but I needed new tires anyway. They had several options in stock and they called me an uber free of charge so I wouldn’t have to wait while they installed them.

Mar 07, 2024

Mike was very helpful and got me taken care of right away. My experience buying tires was fantastic a few months ago and when I showed up for a 5k tire rotation I was in and out in 30min. Would recommend!

Mar 07, 2024

This place sucks! They lie and tell you things so you will have to pay more for something that you can get elsewhere for half the price.

Feb 07, 2024

Great customer service very thorough with me

Feb 07, 2024

The service was great and the tires are excellent. Thanks for a job well done.

Feb 07, 2024

They did a great job on putting on new tires and alignment. Now it drives great. Thanks for such good work and attention to detail. Will continue to do business here in future.

Feb 07, 2024

We got tremendous service and great value from the Oakley store. It was very welcoming and despite being very busy, Rufus was able to get us in to put on our new tires with very little waiting.

Jan 07, 2024

Overpriced