Tire Discounters

Nov 29, 2024

I found myself at tire discounters after a debacle at BJ’S wholesale club. Basically…I had an appointment to have my tires installed by BJ’s tire center, only to show up to my appointment and find out they have their tire center shut down indefinitely due to staffing issues. So I loaded up my tires and headed over to tire discounters. Don is the man and helped me out tremendously. I stopped in to make an appointment and he ended up getting me in right then. Big props to Don and the crew for getting my tires installed. They were busy and working hard. I greatly appreciate that I didn’t have unload then reload my tires for another day because they were insanely heavy.

Nov 29, 2024

The service on my vehicle was completed within just a couple hours of my appointment. The employees were friendly and knowledgeable.

Nov 29, 2024

Top tier service and Don was amazing. The entire staff was professional as well as happy. It was a real vibe getting my tire fixed. Recommend to everyone!!!

Nov 22, 2024

Kenneth was GREAT!He made it was in and out in a timely fashion and had great customer service skill. I will definitely continue my services at tire discounter new albany because of Kenneth!

Nov 22, 2024

Kenny is all around a great guy, I go to his shop for all my tire and wheel needs and he gets me in and out very fast and his prices are very competitive compared to any other place I’ve been too. For it being in New Albany he still beat the other tire places I normally went to. So I am every glad him and his team are there for me in a moments notice and they are super friendly and down to earth so if you need anything from a check engine light to a full tire needing replaced I would put my money on this location getting it done. Thank again Kenny - Sebastian

Nov 15, 2024

Kenny & everyone at Tire Discounters were fantastic!! Very personable & helpful - got me great prices for tires right away. Would highly recommend!

Nov 15, 2024

This location is always awesome!

Nov 08, 2024

Genuinely frustrated. I purchased a set of 4 tires and was quoted one price before they did the work and then another price afterwards. They did not finish the job which was literally putting on 4 tires. I came Monday and they did not finish putting on tires and then I worked all night (12hrs) Tuesday and Wednesday just to sit from 8am-2pm and they still have yet to finish my tires and my “complementary alignment”. People’s time should be taken into consideration and I will never waste my time nor money here again. Took 2 trips and several pieces of equipment and multiple techs to remove a lug nut that an old mechanic of mine was able to remove without a drill, and heavy machinery. The stores quality definitely matches the stores name . Do better.

Nov 08, 2024

They fit me in, and as I was waiting Kenny took care of every customer with a great attitude and he has super helpful and answered all my questions. GREAT PLACE

Nov 06, 2024

Alex and Kaden went above and beyond to fix my flat tire. Extremely professional and kind. Will continue to be a loyal customer of the Gahanna Tire Discounters. Five-star service all the way around. It helps when the staff is so nice, too!

Nov 06, 2024

Excellent service

Nov 06, 2024

From the service desk to the shop. Great people to deal with. Thank you all for doing a great job.

Nov 06, 2024

Repeat customer at this location for several years. I recently noticed a slow leak in an existing tire. Kenny took good care of me from the moment I brought my car in. A screw was found in the tread, removed, and the tire was patched. Thanks again to Kenny and the rest of the team at Tire Discounters Gahanna/New Albany for your good service and care for my car.

Oct 06, 2024

Amazing service from Kenny. He's super personable and a pleasure to work with. I'm going to recommend Tire Discounters to all my friends!

Oct 06, 2024

Great prices and amazing service! Tyler was very knowledgeable and helpful when picking out the right tires for my suv.

Oct 06, 2024

Had a low pressure signal. Stopped on my way to work. They found a screw in my tire and were able to fix it in time for me to go on my way to work worry free!

Oct 06, 2024

Had the pleasure of working with Kenny. Great guy overall. Customer satisfaction is his priority. Very kind and straight to the point and very knowledgeable. Will return and will recommend Tire Discounters to others 😃 Update as of 9/11/24: Tire discounters does it again! Outstanding service! I came in letting them know that I only had 1 tire to be replaced and that I had less an hour lunch left. They said it could take 30 minutes to an 1 hour. I thought I wouldn’t make it back on time. To my luck. They pulled the car in 6 minutes after I signed paperwork and it was done within about 20-30 minutes. I was able to get back to work on time. Talk about speedy and outstanding customer service within 30-40 minutes. Tire was replaced and tire discounters off Hamilton road had a very happy customer 😊. I still recommended them to others 😃.

Oct 06, 2024

I'd like to recognize Kenny, Alex, Kaden and Graham for a job well done and providing excellent customer service! I've recently had this team install new tires on both my Audi S4 and Lexus GX. They are very knowledgeable, professional and ensured the customer experience was a positive one. I also witnessed Kenny and the team working with other customers and was impressed with their focus and ability to multi task in a fast paced environment. The price was competitive and turnaround time was as estimated. I'll be sure to revisit. Thanks again to Kenny, Alex, Kaden and Graham! Great job guys !

Oct 06, 2024

Great people, excellent work.

Oct 06, 2024

Had a flat tire and took it to get patched. The staff were extremely helpful and very quick at repairing it for us. Kenny, Kaden and Alex are excellent and always make the experience great.

Oct 06, 2024

Kenny and his team took great care of my car and me. You can buy tires anywhere but here I was treated with great service and hospitality.

Oct 06, 2024

Kenny and the Crew gave me Great Customer Service!

Oct 06, 2024

Kenny gave me exceptional service, while getting new tires. He went above and beyond. I recommend this store.

Sep 06, 2024

Great service and staff. Thanks!

Sep 06, 2024

Kenny is amazing! I came into the shop with only one hour of time before I had a 7-hour drive to a wedding. He prioritized my vehicle and experience. Thank you!

Sep 06, 2024

Took 8 hrs to do 4 new tires and an oil change,,i get it back and the alignment is worse then when i went in.

Sep 06, 2024

Tyler was so accommodating and did everything in his power to help me out with all the maintenance my car needed. I was going to only have my tires done here but after he informed me of all the other services they provided, I was able to cancel my appt at Honda and have everything handled in one appointment. Thank you!

Aug 06, 2024

I wanted to give a shout out to the General Manager, Bryan, for his dedication to customer service. My wife’s tire kept developing a slow leak and he went above and beyond to determine where the leak was originating from. Not only did he find the leak, but he tested other areas where leaks occur just to be sure nothing else was wrong. Will continues to purchase tires from this location!

Aug 06, 2024

When driving from Pittsburgh to Kentucky I ended up popping my tire and destroyed my rim along with it. This was the closest shop to me from where I was, so I had it towed here, over night. For a whole week, the staff here was incredibly patient with me while I sorted this out and let keep my car here while I searched for a wheel. I found one and they squeezed me in, last second, on a Friday and got everything mounted and a new tire installed for a super good price. If I lived out here, I'd come here all the time for my maintenance. Incredible team of people!

Aug 06, 2024

Always the best

Aug 06, 2024

Awesome service at this place!!!

Aug 06, 2024

Let me preface this by saying this place used to be good. I'm just a dad who's been around these parts, and I've come to this shop several times in the past, along with my son. What separated this place from others was the atmosphere and friendliness. The same doesn't hold up anymore. I went in for a flat repair earlier this week, but I was told I needed to purchase new tires and that my current ones weren't able to be fixed. It was by a person with a nametag of Bryan. As a bit of a car guy myself, I thought it was suspicious. I decided to go elsewhere, and it turns out the tires to my car could be repaired. The guy working in the other store told me I was likely being scammed from the other place. I've always enjoyed coming here, especially when Randy helped out, but recently, the atmosphere, trustworthiness, and workers seemed to have changed for the worst. It's sad to see what used to be a good place change.

Aug 06, 2024

Work was done properly as usual.....

Jul 06, 2024

I made an "appt" a few days ago to bring my car in for a brake check and estimate. I told them I'd be waiting for my car. After walking around for an hour checking out the stores in the area I returned. I was told they were just about to bring it in and look at it. They apologized and said they were behind due to a call off. Perhaps a phone call or telling me that up front would've been better. I will not return as THEY DO NOT VALUE PEOPLE'S TIME.

Jul 06, 2024

The staff was professional and I was out in a reasonable time.