Tire Discounters

Jan 30, 2025

The ONLY reason they’re getting even 3 stars is because of what a pleasure it was working with Keith. As far as the mechanic team, I wouldn’t trust them as far as I can throw them. Had the car for four days to change tires, do an oil change, and replace headlights, and waited until I came to pick it up and was already checked out to gruffly mention the car needs a new battery and they’d been jumping it for days. That’s not something they thought they should have mentioned earlier so it could be added into the services? Ridiculous. I came to pick up my car and have it ready to go, and this has now messed up a large part of my day and week. If not for Keith, I’d be giving this location a 1 star. He is clearly their saving grace.

Jan 16, 2025

Highly do not recommend they want to make everything sweet and nice when you’re spending money that being 1806.19 to be exact on rims on a 2024 Ram 2500 with 1900 miles on it. After having an appointment I sat there for 3.5 hours for four tires to be mounted and put on my truck. Proceed to get my truck back and calls for 60 pounds in front and 65 in the rear and my tires have 30 pounds in each of them as they drive the truck around in the parking lot. After driving about 30 minutes two of my sensors show they cannot register. I call and Keith states that they can take a look but may be the computer on my truck. So I dropped the truck off and treated as I’m a headache because of this. After about 30 minutes I’m told it has been reset and good to go. I went to leave and my sensors are still not registering so I called and spoke with David. The same guy that was so sweet to sell these rims decided he can cuss on the phone now stating it’s a dodge problem and not theirs and he has no other solutions and when asked if they may be placed or moved after the tire was mounted and asked about the poundage not being correct I’m told that’s not the issue and they cannot fix it that it’s not a problem they had caused. Highly do not recommend them as a company and Keith and David as employees to try and work with when David is the manager. Also have reached out to BBB on this issue.

Jan 16, 2025

Way over priced!! They gave me tires from coopers for the price of Goodyear and coopers started to worn out after few thousand miles. Would never turn back to this business.

Jan 06, 2025

Been coming to this location for a few years. They take good care of my car and I am always satisfied with the work. I drive past two different tire shops on the way to this one because their service is the best

Jan 06, 2025

Keith is so awesome and knowledgeable about the tire and company his working.

Dec 06, 2024

Keith Rapp was a pleasure to do business with. He was up front, and explained all the services you offer i always bring my Honda Accord to this store. The guys always get it in and out quickly, and done right a rarity in today's world. Always tell my friends to go here for their tire needs.

Nov 06, 2024

I made contact on your website during the Labor Day weekend to get an appointment and was told someone will contact me on Tuesday following the holiday. Told me to watch for area code 513 and not to ghost the call. NEVER got a call. Unacceptable!! Will never sit foot in your store again!!

Sep 06, 2024

I came in with an unexpected tire bust and they REALLY helped me out on a limited budget! I couldn't be more grateful and appreciative for their assistance!

Sep 06, 2024

I like Tire Discounters, but I had the first appointment of the day and it took 2 HOURS just to get 2 new tires put on. That's not good service.

Aug 06, 2024

Great prices and service. Love the free Uber ride so you don't have to wait for your car.

Aug 06, 2024

Overall customer service was okay. Note: Improve the up keep of the lobby area is one area that needs to be tidy.

May 06, 2024

Got air in tires. Very nice staff.

May 06, 2024

Great place to get a tire repaired.

May 06, 2024

Set time for 1pm new set of tires still here at3pm truck in the air ,lots of B.s

Apr 06, 2024

Damien always takes great care of me. As you can tell, it wasn’t the best day. One of my guest ran off the road hit a curb or something extremely hard, bent the rim and put a hole in the tire. Like always, they took great care of me had great communication, no different than what I typically do by dropping the vehicles off for Service ,oil change, etc and they get me an Uber back to the house. They’ll call me when it’s ready and have an Uber. Pick me up. Couldn’t ask for any better service. Always honest and professional.

Apr 06, 2024

Literally the worst service, worst alignment and worst tires I’ve EVER EXPERIENCED IN MY LIFE. Had to go back three times to have my alignment correctly done, including having to drive the car to a different location. Then had a tire plugged from a nail a year later and it still leaks air. Now, less than a year and a half later, my tires are splitting. 0 out of 10 DO NOT RECOMMEND!!!

Apr 06, 2024

They were busy but I didn't have to wait too long for total tire replacement. I highly recommend this location.

Feb 06, 2024

Awesome 👌 Thanks ❤️

Feb 06, 2024

Be sure to check your wheels before you leave. Bought new tires here a year ago. Had to have one fixed and one replaced. Had them rotated as long as I was there. Got home and saw three out of four wheels with new damage.Just tried to get the slow leak fixed in the sixth new tire I’ve had to buy from this place since last year. They said they might look at it in two hours. They will never have to look at me again.

Feb 06, 2024

Came in not long before closing needing a tire replaced....they stayed late to get us done! Great service.

Feb 06, 2024

Everyone was pleasant and got the job done quickly. They did not try to up sale me on anything. They gave us a Veterans discount. Will continue to use this Tire Discounters location in the future.

Feb 06, 2024

Great experience! They always take of my vehicles

Feb 06, 2024

Have bought two sets of tires from them. This last set has less than 400 miles on them and they have never been able to balance or align my truck. Been paying Tony's to do both even though it is "included" in the price. I started having a vibration and needed them balanced or thought a belt might be broken so I tried several months to make appointment since it's 1 minute from my house to no avail. Got ahold of upper management and he said bring it so I did. I paint marketed all four tires positions and some lug nuts. After 4 hours they said it was ready and after picking it up they said they don't think I bought the tires there and went a head and did it out of the kindness of their hearts. Well let me tell you the paperwork they gave me didn't match my truck and paint marker is exactly as it was they did nothing and when asked he said nothing was wrong my rear leaf springs was probably the problem. Also all four tires had different air pressures and all four valve stem caps are missing. Just pay more and go to a reputable shop I have learned my lesson and now have to go pay 1800 for new tires so my truck is drivable when these are basically new

Feb 06, 2024

I blew out a tire traveling to Louisville for work and these kind men stayed 45 minutes past closing on a Saturday to help me out and put on a new tire for me! They were very kind and extremely efficient! I highly, highly recommend!

Feb 06, 2024

I experienced a flat while in Louisville. Tire Discounters patched the tire the same day. When I retrieved my car the tire indicator light was flashing. The mechanic came out to my car and was able to correct the problem. She also gave me a detailed explanation about what was happening. I made it safely back to Nashville. She was very kind and helpful to me.

Feb 06, 2024

I had a great experience at this location. The technician and manager were both honest, knowledgeable, and efficient! Highly recommend.

Feb 06, 2024

I was impressed with their services offered with my tire purchase...free alignment check, etc. ... I'll shop here for tire replacement on my other vehicle.

Feb 06, 2024

Saved our life while on a trip by fixing our van. Highly recommend.

Feb 06, 2024

This location is great!! They were able to find my tire and ordered the right ones! Hubert was so helpful and kind to help me figure out what I needed!

Feb 06, 2024

Tire discounters tried to tell my daughter that she needed to replace her tires on a brand new car with 23,000 miles on it. Young ladies be aware.

Feb 06, 2024

Very helpful, answered all my questions and thoroughly explained all the pricing.

Feb 06, 2024

Went to get my tire fixed for a slow leak and they reminded me about my free tire rotation. Thanks!

Feb 06, 2024

Damian was a great help. Called last minute same day and he was able to squeeze us in to get a nail pulled and tire repaired within 30 minutes. Fantastic friendly service, thank you again!

Feb 06, 2024

Dropped car of was called what services was needed and what it would cost and future maintenance needed very satisfied

Feb 06, 2024

I had not one, but two flat tires. I was able to get my spare on one side and get enough air in the other to make it to the Tire Discounters on Bardstown Road. I walked in the door at 10:30 hoping desperately they could get to my car anytime that same day. Damian gave me a 2 - 2.5 hour estimate. By 12:30 I was out the door with two fixed tires and it only cost me $100! I would highly recommend this particular Tire Discounters. Damian and Keith will take very good care of you and your vehicle.

Feb 06, 2024

I purchased a set of tires for my Buick Enclave by calling Westport Road Tire Discounters and speaking with Andrew to be sure the tires were in stock and available for purchase. I got there in 20 minutes, and they did not have the tires in stock. The manager of the store (Andrew) said they would get the tires from another store. When the associate returned, they had a mismatched set of tires. They then apologized and said they were going to get another set of tires. I had been in the store for 3 hours by this time. They were not able to get the tire I purchased in the store and said they would upgrade my tires. This was a nice gesture, but it cost me 4 hours of my time. After I left, my tires were leaking air and were driving rough. I went to the Bardstown Road location and asked them to take a look at the tires. I waited 2.5 hours in the Bardstown Road store and was told my tires were put back on my SUV in a different position and not recalibrated. There was also a faulty valve stem on one tire. After 3 hours I was given an apology and told I could come back and get a free oil change for my inconvenience. Forward 1 month and it was time for me to get an oil change. I drove to the Bardstown Road store, and I was told there was no free/discounted oil changed listed on my account. I reached out to the general manager of the Westport Road store, where I originally purchased my tires, and was told to bring my SUV to his store and they would take care of my oil change. Time, dependability, reliability, and honesty are all important to me. Based on my experience I would not be able to honestly recommend Tire Discounters.