Tire Discounters

Nov 16, 2024

Keith Rapp was a pleasure to do business with. He was up front, and explained all the services you offer i always bring my Honda Accord to this store. The guys always get it in and out quickly, and done right a rarity in today's world. Always tell my friends to go here for their tire needs.

Nov 07, 2024

I made contact on your website during the Labor Day weekend to get an appointment and was told someone will contact me on Tuesday following the holiday. Told me to watch for area code 513 and not to ghost the call. NEVER got a call. Unacceptable!! Will never sit foot in your store again!!

Sep 07, 2024

I came in with an unexpected tire bust and they REALLY helped me out on a limited budget! I couldn't be more grateful and appreciative for their assistance!

Sep 07, 2024

I like Tire Discounters, but I had the first appointment of the day and it took 2 HOURS just to get 2 new tires put on. That's not good service.

Aug 07, 2024

Great prices and service. Love the free Uber ride so you don't have to wait for your car.

Aug 07, 2024

Overall customer service was okay. Note: Improve the up keep of the lobby area is one area that needs to be tidy.

May 07, 2024

Got air in tires. Very nice staff.

May 07, 2024

Great place to get a tire repaired.

May 07, 2024

Set time for 1pm new set of tires still here at3pm truck in the air ,lots of B.s

Apr 07, 2024

Damien always takes great care of me. As you can tell, it wasn’t the best day. One of my guest ran off the road hit a curb or something extremely hard, bent the rim and put a hole in the tire. Like always, they took great care of me had great communication, no different than what I typically do by dropping the vehicles off for Service ,oil change, etc and they get me an Uber back to the house. They’ll call me when it’s ready and have an Uber. Pick me up. Couldn’t ask for any better service. Always honest and professional.

Apr 07, 2024

Literally the worst service, worst alignment and worst tires I’ve EVER EXPERIENCED IN MY LIFE. Had to go back three times to have my alignment correctly done, including having to drive the car to a different location. Then had a tire plugged from a nail a year later and it still leaks air. Now, less than a year and a half later, my tires are splitting. 0 out of 10 DO NOT RECOMMEND!!!

Apr 07, 2024

They were busy but I didn't have to wait too long for total tire replacement. I highly recommend this location.

Feb 07, 2024

Damian was a great help. Called last minute same day and he was able to squeeze us in to get a nail pulled and tire repaired within 30 minutes. Fantastic friendly service, thank you again!

Feb 07, 2024

Dropped car of was called what services was needed and what it would cost and future maintenance needed very satisfied

Feb 07, 2024

I had not one, but two flat tires. I was able to get my spare on one side and get enough air in the other to make it to the Tire Discounters on Bardstown Road. I walked in the door at 10:30 hoping desperately they could get to my car anytime that same day. Damian gave me a 2 - 2.5 hour estimate. By 12:30 I was out the door with two fixed tires and it only cost me $100! I would highly recommend this particular Tire Discounters. Damian and Keith will take very good care of you and your vehicle.

Feb 07, 2024

I purchased a set of tires for my Buick Enclave by calling Westport Road Tire Discounters and speaking with Andrew to be sure the tires were in stock and available for purchase. I got there in 20 minutes, and they did not have the tires in stock. The manager of the store (Andrew) said they would get the tires from another store. When the associate returned, they had a mismatched set of tires. They then apologized and said they were going to get another set of tires. I had been in the store for 3 hours by this time. They were not able to get the tire I purchased in the store and said they would upgrade my tires. This was a nice gesture, but it cost me 4 hours of my time. After I left, my tires were leaking air and were driving rough. I went to the Bardstown Road location and asked them to take a look at the tires. I waited 2.5 hours in the Bardstown Road store and was told my tires were put back on my SUV in a different position and not recalibrated. There was also a faulty valve stem on one tire. After 3 hours I was given an apology and told I could come back and get a free oil change for my inconvenience. Forward 1 month and it was time for me to get an oil change. I drove to the Bardstown Road store, and I was told there was no free/discounted oil changed listed on my account. I reached out to the general manager of the Westport Road store, where I originally purchased my tires, and was told to bring my SUV to his store and they would take care of my oil change. Time, dependability, reliability, and honesty are all important to me. Based on my experience I would not be able to honestly recommend Tire Discounters.

Jan 07, 2024

Everyone was pleasant and got the job done quickly. They did not try to up sale me on anything. They gave us a Veterans discount. Will continue to use this Tire Discounters location in the future.

Jan 07, 2024

Saved our life while on a trip by fixing our van. Highly recommend.

Dec 07, 2023

Always knowledgeable service managers (Keith), and solid service techs! Highly recommend

Dec 07, 2023

Awesome 👌 Thanks ❤️

Dec 07, 2023

Be sure to check your wheels before you leave. Bought new tires here a year ago. Had to have one fixed and one replaced. Had them rotated as long as I was there. Got home and saw three out of four wheels with new damage.Just tried to get the slow leak fixed in the sixth new tire I’ve had to buy from this place since last year. They said they might look at it in two hours. They will never have to look at me again.

Dec 07, 2023

Came in not long before closing needing a tire replaced....they stayed late to get us done! Great service.

Dec 07, 2023

Great experience! They always take of my vehicles

Dec 07, 2023

Great service with friendly staff. We’ve brought our cars here for a few years now and have never had an issue. My only complaint is that the waiting area gets hot with the sun and large glass windows but I’ve never had to wait long enough for that to be much of an issue.

Dec 07, 2023

Have bought two sets of tires from them. This last set has less than 400 miles on them and they have never been able to balance or align my truck. Been paying Tony's to do both even though it is "included" in the price. I started having a vibration and needed them balanced or thought a belt might be broken so I tried several months to make appointment since it's 1 minute from my house to no avail. Got ahold of upper management and he said bring it so I did. I paint marketed all four tires positions and some lug nuts. After 4 hours they said it was ready and after picking it up they said they don't think I bought the tires there and went a head and did it out of the kindness of their hearts. Well let me tell you the paperwork they gave me didn't match my truck and paint marker is exactly as it was they did nothing and when asked he said nothing was wrong my rear leaf springs was probably the problem. Also all four tires had different air pressures and all four valve stem caps are missing. Just pay more and go to a reputable shop I have learned my lesson and now have to go pay 1800 for new tires so my truck is drivable when these are basically new

Dec 07, 2023

Hubert was very knowledgeable and kept me informed of the needs for my tires. I highly recommend them for your tire needs!!!

Dec 07, 2023

I experienced a flat while in Louisville. Tire Discounters patched the tire the same day. When I retrieved my car the tire indicator light was flashing. The mechanic came out to my car and was able to correct the problem. She also gave me a detailed explanation about what was happening. I made it safely back to Nashville. She was very kind and helpful to me.

Dec 07, 2023

I gotta say, this was a pretty good experience with great custmer service! I came in on a Saturday morning to the Taylorsville Rd. location about 15 mins before opening and it was PACKED! One of the guys in the line told me the best option was to go ahead & schedule an appointment, that way I can practically get in & out with no problems. I took the mans friendly advice and I hopped in my car to this location since it wasn't too far of a drive & in less than 15 mins I was scheduled for the following Monday morning with my car being the 1st in the bay! My car was ready by the time I went on my lunch break with no more tire sensor light, fresh treads & aligned. Thanks again guys & Thanks to the lady on deck!

Dec 07, 2023

I had a great experience at this location. The technician and manager were both honest, knowledgeable, and efficient! Highly recommend.

Dec 07, 2023

I was impressed with their services offered with my tire purchase...free alignment check, etc. ... I'll shop here for tire replacement on my other vehicle.

Dec 07, 2023

This location is great!! They were able to find my tire and ordered the right ones! Hubert was so helpful and kind to help me figure out what I needed!

Dec 07, 2023

Tire discounters tried to tell my daughter that she needed to replace her tires on a brand new car with 23,000 miles on it. Young ladies be aware.

Dec 07, 2023

Very helpful, answered all my questions and thoroughly explained all the pricing.

Dec 07, 2023

Went to get my tire fixed for a slow leak and they reminded me about my free tire rotation. Thanks!

Dec 07, 2023

I blew out a tire traveling to Louisville for work and these kind men stayed 45 minutes past closing on a Saturday to help me out and put on a new tire for me! They were very kind and extremely efficient! I highly, highly recommend!