Tire Factory

Nov 22, 2024

Called (Hugo) the Tire Factory on 37th & Q (only since my mechanic recommended him to me) on Tuesday to see if they replaced tire sensors since one of my cars tire sensors had to be replaced. Hugo told me yes & that the price was $85 for the tire sensor replacement. I stopped at that shop on Thursday (2 days later) to get my tire sensor replaced. When I was confirming that the tire sensor replacement is going to be $85, another tire shop worker said that it's $90. I told him I was told $85 a couple of days ago by phone but I said I'll pay that extra $5 then. When my car was driven into the garage, I asked for the 3rd time to make sure that the Tire Sensor Replacement is going to be $90, and the boss Hugo that told me $85 on the phone on Tuesday then told me that the sensor replacement is $95. Hugo told me that I must of called another tire shop since their tire sensor replacement cost is $95. I knew that he is who I talked to on the phone on Tuesday since he is the 1 that my mechanic recommended and also because of his accent. I then immidiately told them straight out after they had taken my 2 back tires off my car to put my tires back on since I don't trust them working on my car now since they keep swapping the prices around. They kept on purposely hiking the price. *Who knows what they would of done to my car other than try to upsell me un-needed things or even purposely damaged something. After they put my 2 rear tires back on my car as I told them to, I went directly to my regular tire shop El Chapin on 45th & Q (Honest, Reliable, Very Knowledgeable, Decent Priced Tire Shop) (that didn't have a Tire Sensor in stock) so they can check my 2 rear tires to make sure no damage was done by the Tire Factory (a few minutes earlier) within the few minutes that my car was inside the Tire Factory shops garage on 37th & Q. A few minutes after I left Tire Factory I made an appointment to get my 1 broken sensor replaced at a real popular auto shop in Old Papillon (for my Big Sized Truck Tires) that I'm also going to get my Alignment done at on December (since they're booked due to exceptional service). A couple of El Chaplin customer & friends that were there getting their tires fixed at El Chapin when I arrived there (to get my 2 rear tires checked for possible damage) told me that they also went to that same tire shop not long ago. 1 mexican friend was lied to in what they (Tire Factory workers) told him was wrong with his tires by that tire shop. He said they kept trying to upsell him things that he just left. My 2nd mexican friend that was also at El Chapin when I got there told me that when he went there (Tire Factory) to get 1 of his tires patched, he said they took his tire to the back room (where they were suppose to be patching it) but instead brought it back to the front a few minutes later with a bigger whole than what it had when he went there. Both of my friends that were at El Chapin told me that that tire shop on 37th & Q, Tire Factory is a disastrous tire shop.

Nov 15, 2024

Best tire shop in the city the people that work here are the best. Don't go anywhere else fast service in and out.

Nov 06, 2024

Excellent service and pricing for new and used tires and wheel alignment.

Oct 06, 2024

Great service! In and out! Used tires that but still are quality tires for a great price. Only spot I go to!

May 06, 2024

Got me right in and out, top notch service!

Jan 06, 2024

Always a good deal! Used tires are usually next to new.

Dec 06, 2023

Great service

Dec 06, 2023

Bad place is racist people

Dec 06, 2023

First of all they wanted $30 for a patch no thank you so I opted for a plug for 15 which is still too much then after they put the tire on and I left my TPS sensor said I have 52 lb of air in my tire I do not drive a 3/4 ton heavy duty truck 35 lb of air is ideal not that hard to check the driver's door if you don't know

Dec 06, 2023

Got hooked up and on my way! Great shop!

Dec 06, 2023

They never call back. I’ve called them 6 times this week waiting for a call back and never heard back from them

Dec 06, 2023

Very helpful

Dec 06, 2023

Went to get my tire plugged and this man took my tire to the back and made the hole bigger to where the plug wouldn't keep the air in all so I could buy a tire from him. Crook!!!! But its all Good the God that I serve is a Good one he watches everything

Dec 06, 2022

Best selection of used tires around! Service was Great!

Dec 06, 2022

Fast service, cash only

Dec 06, 2022

Great service

Dec 06, 2022

Great service!! I'm hard on tires and tires and can always count in Tire factory to get me out of a bind. Guys are very nice and super super quick!!

Dec 06, 2022

Love the prices and the service

Dec 06, 2022

The guys that work here have always been great, responsible and respectful of the cars and customers.

Dec 06, 2022

Tried to charge me 165 for one tire......imagine

Dec 06, 2022

Went there for a couple tires and their sign said open at 8 so we got there about 8:00 and the door was locked so I called and they said they don't open for another 15 minutes. We waited until 8:40 and still nothing so I called again and got no answer. Obviously didn't want our business so we went right down the street and found the tires we needed that were also new and they were cheaper. I will be taking my business at the tire shop on 36th and Harrison from now on.

Dec 06, 2021

Always taken care of when we go to The Tire Factory. Guys are always friendly, prompt and reasonably priced.

Dec 06, 2021

Great service and custormer aspiration

Dec 06, 2021

Thanks for the tire and service