Tires By Design- Houston

Nov 20, 2024

Great service and advise. Purchased new tires larger tires and rims for a ford F-350 FX4. I was a little bit difficult but you would not know by the way they worked with me. Purchased the tires and had them installed but was not ready to get the rims. Then decided a few days later to get the rims.

Nov 06, 2024

This place is a life saver. I was trying to get to a funeral on the other side of town and went to 2 gas stations none of their tire pumps were working a gentleman at this place pumped my tires and got me going again it made my day. Thank you Alfonso I will be coming here to get my tires from now

Sep 27, 2024

Excellent service. Alfonso Martinez has been helping me purchase tires with my last two vehicles and maintaining them. I trust him and feel very safe in my vehicle. ☺️

Aug 27, 2024

I requested an appointment online for a tire replacement. I was contacted with @ 15 minutes. Decided on my tire, technician ordered it and I came in for my 8 am appointment. Was greeted immediately by friendly technician and my car was promptly serviced. Comfortable and clean waiting area with coffee, water and bathroom. Kids’ area as well. After a short 15 minutes my car was ready. Checked out and given invoice. Alfonzo was very helpful and made the already easy process even more pleasant with his upbeat energy. Much much easier than fighting the crowds at Discount Tire plus I don’t have to drive down congested Bay Area Blvd. Will be back

Feb 27, 2024

Alfonso did a fantastic job, as always actually... and Martin, big hoss was not upset at all that he had to keep the store open past closing time. Thank you, always you will have my business!

Jan 27, 2024

I had nails on one of my tires that I purchased here. I went back to repair it, but it started to leak again. I went back again but it still leaked. I went to Discount Tires to repair it, but I found out that they messed it up at the first time and they can't fix it. They wouldn't take responsibility so I am not going back here. Be careful. They are not that professional.

Dec 27, 2023

Doesn’t get any better than these guys when it comes to wheels/tires. The best and it’s not even close! They pay attention to the details and treat you like family. 👍🏼👍🏼

Dec 27, 2023

I recently had an outstanding experience at this tire shop. Alfonzo Martinez's humility and excellent service truly amazed me. The staff's efficiency and dedication to customer satisfaction were impressive. Their commitment to fostering repeat business is evident. I highly recommend this transparent tire shop to anyone, supporting local businesses with confidence.

Nov 27, 2023

Great service

Nov 27, 2023

They know their business! Used this shop twice - once for a puncture repair and then an all-tire replacement. Excellent service, quality, and they leave the dealerships in the dust with competitive pricing. Highly recommend.

Nov 27, 2023

Top notch customer service. Don't waste your time somewhere else.

Nov 27, 2023

Very happy with this place and would come back! I worked with Alfonzo Martinez and he was extremely nice from when I first called - to when I picked up my car. He was a pleasure to deal with the whole time. I had some curb rash on one of my rims. They were able to get it fixed and I can’t tell the rash was ever there. Alfonso was very honest about the time and it did take 1 day. I am very happy with the service and the company.

Nov 27, 2022

Had an issue with my 2 front tires while driving. This was the closest place, so I stopped in. They were great, took care of the issue replaces the 2 front tires quickly and got me back on the road! Would definitely recommend this location and staff were awesome!!!

Nov 27, 2022

I had many set of wheels and tires put on my Mercedes’ in the past. I don’t live in the area any more but I would definitely use their services again when I’m in clear lake area. Timmy and Martin are great and they took good care of my car and look forward to do more businesses with them.

Nov 27, 2022

Jay is the best bet knowledgeable!!!!!

Nov 27, 2022

The guys were great. I had just punctured a tire, and I didn't even make it to their facility all the way. They came out, assessed the damage, made their recommendation, and had me rolling in less than 30 minutes, anyway. Great service, thank you guys!!!

Nov 27, 2022

They are not "honorable people". A few yrs back, I bought 20" wheels and 35" tires for my dually. I have taken it back to them for tire rotation and they rotated them with no issues. Today i go in to get my tires rotated and the guy tells me they no longer honor rotating "oversized" tires. I have spent over $10,000 at that shop for tires on 5 different vehicles. Not honoring to rotate my tires after they sold me the wheels, just cost them my business for the rest of my life. Your statement below is correct, i did buy the tires somewhere else because Tire By Design could not find the tires for me. Also the tires were not new they were 2 yrs old and Tire By Design has rotated these same tires 3 times for me since i bought the tires. I also saw that you had over sized tires for trucks in the lobby that you had for sale. I wonder how that will work out for whoever buys them.

Nov 27, 2022

Top notch people. Excellent service. First off; these guys were recommended to me by Christian Bros. And if they give you a recommendation you can trust it. My wife needed tires so we checked them out online. This was insanely easy. Exactly what an internet purchase should look like. Amazon isn’t even this good. Punch in your vehicle info and you get a selection of tires to choose from. Price out the door quote and pay right there. Easy. They called promptly just to see if my wife had any questions and to verify her appointment. She went in, got the tires installed quickly, and came home with an awesome review of the place and of the service she received. That’s a big deal. She doesn’t get excited about tires. I decided I needed some new tires when I found myself in a Tokyo drift the other day. I found the tires I thought I wanted on the same Mobile site. But I had some questions so I asked them right there on the site. Someone got back to me promptly. Answered all of my questions (pleasantly, I might add) and scheduled me an appointment for the next morning. Already I’m impressed. I dropped off the truck. Left the keys with a very polite individual, and went to have some breakfast with the wife. I don’t think I needed to leave it. These guys were on it right away. When we got back it was ready. I also found there’s a Christian Bros right next door to TBD so when I get my oil changed I’ll go ahead and schedule time to get the included free tire rotations/balancing while I’m there. I can’t say enough good things about this place. It’s easy to get to. It’s super clean. Purchasing was too easy. Prices are competitive. Everyone is very polite and friendly. I always dread buying tires from the other common names. Too many bad experiences. Tires By Design will now be the only place we go for new tires.

Nov 27, 2021

Definitely recommend this place! Customer service on the phone and in person is top notch! I needed wheels swapped. They were right on it, and went the extra mile by cleaning my wheels and tires. Also one of the few places I found that has nitrogen. And at a great price!

Nov 27, 2021

Excellent service this morning! Enjoyed warm coffee while having nitrogen put in the tires on my Crosstreck. Want to be ready for the icy winter roads.

Nov 27, 2021

Quite impressed with the tire rotation for my truck today. They cleaned my wheels and put on tire shine. Torqued the wheels with torque wrench instead of running it down with an impact.

Nov 27, 2021

They were amazing! Jamie and mike helped us. Our rim had to be repaired because it was bent badly and we got a new tire for a great deal! They kept in contact the entire time. 10/10 recommend!

Nov 27, 2021

the laziest and slowest service I have ever had, a good place in plain sight, but I have gone to simpler places with better care, and the worst thing is that they did not solve the problem for which I was going, which was to put a simple patch between three comic buddy’s , Thanks for wasting my time.

Nov 27, 2021

Great job

Nov 27, 2021

I came in to get my tire assessed after driving over a screw. The crew got my tire fixed quickly so i could safely get back on the road with my toddler son! Thank you!

Nov 27, 2021

If you have custom wheels or aftermarket, these are the guys to go to