Tires Plus

Nov 28, 2024

Chip resolved a tire issue for me that 8 visits to the Dodge dealership didn't. They were extremely professional and were very quick, I was in and out in less than an hour.

Nov 28, 2024

I came in for an oil change and discovered that I needed 4 new tires as well as a few filters. Chip and Mike were great and worked with me to find tires that I could afford. The appointment lasted longer than I anticipated, but I am pleased with the outcome. This is an honest shop and I feel that they treated me fairly.

Nov 28, 2024

Would rate 0 stars if I could - horrible customer service and even worst car repair. If you’d like to get your car in worst condition than you brought it in and have to wait for over an hour before even being noticed then you came to the right place. The shop guys were even laughing and not caring about the customers in the shop. Very unprofessional. You’d get better customer service at McDonald’s drive-thru.

Nov 05, 2024

Customer Service/Professionalism by Chip was 5 Star. I had a flat tire, didn’t want to deal with the hassle of getting my vehicle to the dealership and Tires Plus was close by. Chip was friendly and coordinated ‘run-flat’ tire delivery to his location quickly/efficiently. I paid for 4 tires to be changed and was told that a $120 alignment was necessary when changing tires. As soon as I pull off the lot the vehicle pulled to the left. Ironically, a check engine light illuminated so I scheduled an appointment with the Infiniti dealership. They showed me the alignment diagnostics indicating the alignment was completely jacked up and stated that it’s highly unlikely that Tires Plus even has the equipment to perform the alignment on an Infiniti Q50 AWD. Needless to say I had to get another alignment and now my vehicle doesn’t pull to the left. I don’t want to ruin any business for the company, considering this could be a ‘one off’ but I also want customers to be cautious.

Nov 05, 2024

I have done business here for several years. They have always been courteous and helpful and my car is ready when they say it will be. This visit was the same!

Nov 05, 2024

Mike Lynn and company. Fast, great service. Never let's you down!!

Nov 05, 2024

The only shop that took time to look at our car to see if they could assist us on a Sunday afternoon! Thank you!!

Nov 05, 2024

Tire low on air. Expected have to replace it, but they were able to repair it and NO CHARGE due to having their credit card!!! Great treatment.

Oct 05, 2024

Chip the store manager at my location is fabulous! He took time with me several times on phone calls and in person to finally get to my final decision on my new tires for my F150. He is what makes me to keep coming back again and again to Tires Plus for my business. He has fantastic customer service focus and I truly appreciate it!

Oct 05, 2024

ZERO STARS!!! THIS BUSINESS IS SICKENING!!!! I can’t believe how they rip your cars bumper off TWICE!!!! They are the worst. So disgusting how they treat women. So disgusting how they treat their customers. I hope Tires Plus becomes extinct. They won’t tell you what’s wrong with your tire….oh probably because it’s just the stem but they will push for you to pay 500 for 3 tires. TIRES PLUS AND THEIR EMPLOYEES ARE A JOKE. And they never paid for any damages!!!! DISGUSTING

Sep 05, 2024

I had a tire issue, on a holiday, and Tires Plus easily accommodated me and had everything repaired and ready to go before its early closing time (due to Labor Day). I also received an estimate and information on discounts associated with repair of another potential issue with the vehicle

Sep 05, 2024

Tony is always super helpful and got my SUV taken care of for my tire issues, that is the reason our company and our family use Tires Plus. If him and Mike were not there we wouldn't be either!

Aug 05, 2024

I appreciate the guys here greatly! Have given me honest service.

Aug 05, 2024

They treated me and my car great! The facility was clean and overall the service was fast considering it was packed on a Sunday morning. They were able to save my tire that had a roofing nail in it. Thank you Tires Plus crew! New visit- new flat! Careful driving around Jville! I'm apparently picking up all bolts laying around the streets of this county. And Tires Plus is getting all my business! They do great work! The guys and Tony work great together to get the job done and done quick- and right! Thanks again! Let's see how long it takes before I hit another big bolt!

Jul 05, 2024

Mike was super helpful, they did a great job and same day!

Jul 05, 2024

The gentlemen at Tires Plus were extremely helpful and as efficient as they could possibly be. They were able to get my car in for a tire inspection, even though I didn’t have an appointment, relatively quickly. They were able to diagnosis and fix the problem in less than an hour and a half. They had the specific replacement tire in stock so it was quickly installed and we left feeling safe on the road again!

Jun 05, 2024

Highly recommend! Great price and service.

Jun 05, 2024

I always receive great service.

Jun 05, 2024

Matt and staff were great and feel they took a personal interest in my vehicle. Would definitely recommend Tires Plus to my family and friends.

Jun 05, 2024

Scheduled my appointment in advance to have car tires replaced and alignment done. Even while busy they took time and explained to me how and why my tires were wearing out faster than normal by pointing out some wear parts that needed to be replaced. Thanks for the great service fellas.

May 05, 2024

Absolutely wonderful store not just for tires but for maintenance and any other automotive work. I've been trusting them for years

May 05, 2024

Extremely professional staff and store they've helped me many times from minor to major problems

May 05, 2024

Friendly and competent service. Matt gave helpful and straightforward answers to questions that I had.

May 05, 2024

I have been using this location for a few years and I always see the same faces. Always super friendly and helpful. I love that when they tell you how much it is going to be, it is right at that amount when you check out. No surprises. Always quick and efficient. Would definitely recommend these guys.

May 05, 2024

It's a excellent Tire's Plus. They are truly better than most. I do believe that this store is consistently honest. They bent over backwards helping me with a dealership's service department. Knowing I would have to get the work done elsewhere they still went out of their way to provide excellent service. Storing my vehicle for a day while recommending another automotive repair company when the Jeep dealership would not help me. 5 Star rating!

May 05, 2024

Matt & team are great, outstanding service, courteous & professional. They had Michelin Tires no one else had, HIGHLY RECOMMEND THESE GUYS🙌🙌

May 05, 2024

Matt and Tony are awesome and fixed my issue that every other place couldn’t within a hour. Definitely recommend this place.

May 05, 2024

Quick and efficient service, contacted me every step of the way communicating what services were required and when they completed them.

May 05, 2024

The staff were friendly and helpful. They listened to the problem and explained what they were going to do. They had good communication skills. The work was completed in a timely manner.

Apr 05, 2024

Been going here for years, they've repaired my mustang, Integra, 2500 Chevy, and my Colorado, spent thousands with them easily. They are usually 30 mins late which isn't a problem, but today they were an hour and a half later than what they promised. When on the phone they say one of my tires had low tread around the outside among front brakes and rotor replacement with oil change, I asked how much for everything and was told $515.00, I said make it $470 out the door and it's a deal. However, they decided to charge me beyond the $470 after making me wait in store an hour and a half after they said they would be done and didn't even replace the tire. I will no longer use Tires Plus, I will use Tire Kingdom or Goodyear for now on.

Apr 05, 2024

From the moment I walked in and asked several questions and explained that we used to frequent Tires Plus on Baymendows and now live close to the San Jose location. I left the car for brakes and in a very short period of time I had the estimate and ok'd the work and said I would pick up Monday afternoon. Work was completed and I was told it was ready. Picked it up and everything is good. They will be my new go to service center. Thank you Greg Urmann

Apr 05, 2024

Very friendly staff. They are thorough when they check your car out. You may not want to get all that is recommended at that time but at least you know you have a list of things to be aware of that need attention.

Mar 05, 2024

Friendly staff, knowledgeable, explains procedures well. We have been customers for several years and the manager and staff know our cars and us. Feels like family!