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Tires Plus

5

4

3

2

1

3.4
(386 reviews)
Review highlights

"This Bartram Park location was punctual, helpful and honest throughout. They saved me money and time. Thank you for being so trustworthy."

"Great service and excellent prices."

"Don’t be mad at the customer for management not paying and hiring staff."


Overview

Categories

Tire shop, Auto air conditioning service, Auto repair shop


Hours

Sunday

8:00 AM - 5:00 PM

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 6:00 PM


Description

At Tires Plus, the plus is in everything we do - from tires to oil changes, batteries, brakes, engine tune-ups, alignments and more. Tires Plus in Jacksonville, FL is here to help, and our dedicated team of skilled technicians is committed to providing top-notch service for all your automotive needs. Conveniently located at 12575 Bartram Park Blvd., we carry tires for all vehicle types, including the industry-leading Bridgestone and Firestone brands. A trusted name in the industry, Tires Plus is your go-to destination for reliable, affordable auto care. We put you in the driver's seat, helping you make confident auto care decisions with no extra sales pressure. Stop by or schedule an appointment today.


Reviews

Nov 29, 2024

The guys at Tires Plus Bartram Park are the best. I have always felt welcome at this location. The customer service is excellent. I have worked with several different representatives for service and they all have been stellar. I trust these guys and have never felt taken advantage of. I will take my truck to Tires Plus before I go to the dealership. Thank you


Nov 22, 2024

Got a tire patched pretty darn quick, even on a Sunday. They even let me keep the object from my tire. I brought it home and showed my wife! She wasn't very impressed.


Nov 22, 2024

They changed the pricing on an oil change after the service. Tried to charge me additional $25.00 for 1 qt of oil as my car requires 6 qts, also tried to charge me an additional $15.00 for the oil filter. When I confronted with my concern, they held my keys and made me wait for the general manager to come back from lunch, almost an additional hour. Absolutely the worst experience I've ever had with an auto repair facility. Needless to say, I would never use Tires Plus again.


Nov 22, 2024

They delivered the service needed in a shorter time than expected. They also were diligent in finding the parts needed for my older car. The service was prompt, friendly and professional.


Nov 15, 2024

Great service technicians


Nov 15, 2024

This Bartram Park location was punctual, helpful and honest throughout. They saved me money and time. Thank you for being so trustworthy.


Nov 06, 2024

Juan was very patient, helpful and knowledgeable


Oct 06, 2024

My only visit was last Wednesday, September 11, I went to have my car aligned, then they told me that a tire was not working so I proceeded to change it. They gave me my car without a battery because they activated the alarm system and affected the body control, which I had to fix on my own at a cost of 600 dollars. They gave me back the car as if nothing had happened and when I went because my car would not start, they told me that they could check it with an additional cost and that the mechanics were not even in the facility and that they could not fix it, but I am sure that they even worked on the electrical installation and completely reversed my car and it said system verification, I do not understand why the place closes at 7 pm, terrible service, I do not recommend it because you go with a problem and they cause you 10


Oct 06, 2024

Thank you Amitraj for your outstanding customer service with my Chevy Silverado. Your help is greatly appreciated . 5☀️☀️☀️☀️☀️


Oct 06, 2024

The service was great they will get you back on the road asap


Oct 06, 2024

Very dissatisfied with the level of service I received and the price for a flat repair. When I called on Saturday to make the appointment I covered everything to be done. A tire rotation, check the tires balance, alignment check and flat repair. When I arrived for my appointment I covered again what I wanted done and asked if the lifetime balance, rotation and alignment showed up on my account and the man said yes they did. He never once acknowledged what work was to be done and just asked for the key. I have had other service done in the past and the tech's have walked out to the car and checked mileage and made notes and come back inside. When I picked up the car I asked what position the flat repair moved to and was told still left front. I asked why the rotation didn't happen and just received a dumb look and a hesitant offer to pull the car back in and do it. By now it is 1.45 hour later and I needed to go so passed on waiting longer. The charges for flat repair are ridiculous.


Sep 06, 2024

The team is always very friendly and helpful. Quick and fast service and helpful in answering questions.


Aug 06, 2024

A simple tire patch was all I needed ... dropped at 6 .. wasn't pulled into even look at tip 5:45 pm. Overbooked...poor communication .. I had to keep calling to check on my car... would not recommend this place . We're tinkering under my hood (didn't ask for that) checked all my tires..(didn't ask for that) even forgot to do my lifetime alignment (I did ask for that -twice) if you love your car do not bring it here ... nope


Aug 06, 2024

Absolutely stay away! I had my oil change a little more than 30 days ago. The light shows low on oil. I spent money and paid Audi to run a test and see if there is a leak or any issues. There were no issues. Audi advised I probably needed to go back and have them fill in the right amount. I came back here and explained everything and the Hispanic guy (not sure what his name is) was trying to have me pay for another oil change and oil consumption test and very argumentative. It’s sad that no one wants to own up to any mistakes they possibly could have made. Stay away. Take your car to another place!


Aug 06, 2024

I was in a panic, out of town visiting my family when my rear brakes failed to the point of not being able to get home to S. Fl. Tires Plus Bartram was referred to me by my Tires Plus and Juan went above and beyond to get me repaired, my extended warranty approved and me on the road home by 6pm that night! The Best!


Aug 06, 2024

Juan and Amit are very professional and knowledgeable person. Very nice experience.


Aug 06, 2024

The tire repair fee is $45. Too expensive.


Aug 06, 2024

This location is extremely professional. Our service technician Jordan Doe did an excellent job with our vehicle and is always knowledgeable and courteous. I will definitely recommend this location to others.


Aug 06, 2024

Walked in on 07/19 for an alignment after getting new tires on my vehicle. Called prior to walking in and was quoted $140. When I got there they quoted me $220. Had to get my father involved who came in earlier the same day for the exact same service. Still only ended up paying $140, but only after arguing with the man who was servicing me. It’s very upsetting that I was about to be taken advantage of had I not said anything. Do better.


Jul 06, 2024

Always had a good experience up here. See others commenting about customer service, but it's just that one grumpy old man. Everyone else at this location is awesome.


Jul 06, 2024

Always polite, informative. Have been going there for years. No complaints.


Jul 06, 2024

Honest, up-front, prompt , and professional. Amit was helpful and informative.


Jul 06, 2024

This store has earned a lifetime of my business. Amit was great, he was honest and kind. He listened to my concerns and addressed them all in a respectful and professional way. He did not try to sell me on tires or a service, he was transparent and inspected my tires right in front of me and was able to provide some education on tires during the process. Best believe when I need new tires, I will be calling him.


Jul 06, 2024

Walked in this morning at 0715 and out at 0839- excellent customer service! The gentleman at register was professional and very pleasant. I appreciate they took my vehicle so quickly as they were busy.


Jun 06, 2024

Amazing experience working with Robert and his team.


Jun 06, 2024

I'm always satisfied with the service I get from Tires Plus. I trust the Service Technician with fixing my vehicle to keep me safe driving on the road.


Jun 06, 2024

Juan was great!


Jun 06, 2024

I was overcharged an oil change for additional oil. The volume of oil I was charged for exceeds the capacity of the vehicle for what is recorded in the owners manual and online.


May 06, 2024

1st visit: new tires and attempted to charge a ridiculous amount for new brakes after telling them I didn’t need them. 2nd visit: waiting an hour, in an empty lobby, to take a nail out of my back tire (watching the mechanic through the window on his phone the whole time) only to be told that they couldn’t do it. Most places do tire patch-ups for free and they charge, of course.


May 06, 2024

Great for oil changes, but anything else you get overcharged out the @ss... got a battery replaced, a battery that was $100 less anywhere else.. maybe if they matched prices things would be ok..


May 06, 2024

I brought my vehicle in for an oil change Multiple times and ive been noticing that everytime they add more and more charges too the invoice. For example used oil filter charge $2.99 and 10 extra qts of oil “required” for $8.20 . They will find anyway possible to add a few more dollars to hit their actual number that they want to charge you.


May 06, 2024

Professional. Friendly service. Clean waiting area


May 06, 2024

They left my air filter box unscrewed and left tools under my hood.


May 06, 2024

Wonderful service.