Tires Plus

Dec 01, 2024

Good experience had an oil change and a tire rotation done. It took about 2 hours today with an appointment, which is a little longer than I'd like, but the guys are great.

Nov 30, 2024

great people great service, polite professional dealt with Michael and Elvie. great people thanks again! very accomodating!

Nov 15, 2024

Michael got me all squared away and back on the road. Very friendly staff

Nov 15, 2024

Unambiguous fraud. They put out $25 off coupons for oil changes but when you show them the coupon after they quote you a price they'll tell you "everyone gets the coupon price so it's already included in the quote". If the coupon doesn't apply to the advertised rate, it's fraud. On top of that they didn't even pull the car into the bay until an hour and a half after the appointment time. EDIT: they also called and said they had a hard time getting the car to crank so it needed a new battery and the cabin a/c filter needed to be replaced. The battery is perfectly fine and i changed that filter myself about 9 months ago, it's just fine too. It seems they suck so bad the only way they get customers is through fraud. I cannot stress enough, go to a different shop.

Nov 06, 2024

Have been using Tires Plus for several years to take care of my vehicles. My latest experience was very satisfactory, as they were able to fit me in for an appointment, diagnose the problems with the steering and suspension and repair it all within a few hours! From initial check in to check out, excellent service!

Oct 06, 2024

Great, professional, friendly service. I will be back.

Oct 06, 2024

I went there to replace two valves with appointment scheduled. After hour and a half, when I was sure everything is done and ready to go, they told me, they couldn't find anything wrong with my car!!! That should take them 15 min!!! Wasted my time and nothing got done. Terrible service

Oct 06, 2024

Unprofessional manager, not easy to talk to, very stubborn, I waited more than hour to get in line and he gave same tire service to people came way after me. Unsure why he is at the customer service desk….

Sep 06, 2024

Byron is extremely knowledgeable and took great care of us. He does it right the first time and kept us well informed. Hard to find this level of service anymore.

Sep 06, 2024

Got me in and out quickly, pricing is fair and Byron is the best. I have recommended to friends and family who have all had a great experience.

Sep 06, 2024

Pleasant, good customer service. Got me in when I needed my car badly without an appointment.

Aug 06, 2024

All women should have tires plus especially if you don't have a man in your life they really look out for the women

Aug 06, 2024

Great service today. Always great working with Michael. I really appreciate the customer service, communication, and making sure everything is taken care of. I’ll be back 😊

Aug 06, 2024

I would give these clowns a zero if I could. Yesterday, I spoke with Ron twice about tires and confirmed the brand and size of the tire. I went to drop my car off for my appointment, and they tried to do the bait and switch on me by giving me tires that weren't discussed. If you value your time and don't want to be screwed over, then don't come here. Thank you for wasting my time! I can now see why this location has such a low rating.

Aug 06, 2024

The work (alignment) was completed in a timely manner. The cost seems to be about average of what an alignment cost. Lastly, the location is super convenient.

Aug 06, 2024

Told me tie rod was bent causing issues with tires. Wanted me to fix both sides at $1800. $900 for each side. I bought parts elsewhere for much less (over $400 from them, actual part from BMW cost me $104) had BMW certified mechanic install and he told me nothing wrong with the old part, nothing was bent he didn't understand why I wanted it changed out. So I spent money for no reason. Seeing all the reviews here, scams seem to be the norm...they recommend changing parts that do not need to be changed. I'm going to complain to the BBB. So disappointed with them. total crooks.

Aug 06, 2024

Took my Honda CR-V to Tires Plus for an oil change and engine filter replacement. The service was quick and efficient, and the staff was friendly and professional. They even explained everything clearly before they started working on my car. I'll definitely be back for future service!

Jul 06, 2024

Allison always does a great job.

Jul 06, 2024

Do not go here. Terrible customer service and berating. Trashed my glovebox without permission. Wanted to do oil change with the wrong oil. (Obviously to make more money) Actually made notes on my account that they are not responsible if something happens to the engine. This continued even through the checkout. I finally had enough and grabbed the manual and showed them they were wrong. Did they apologize, not at all. Allison said "Have a nice day and hope you get what's coming to you..." Wow, nice way to talk to a senior citizen...

Jul 06, 2024

This place is so crooked. I presented to them with a simple problem of overheating and their advice is to replace the radiator in actuality, I only needed a radiator cap! They wanted close to two thousands. If I had a choice, I would walk in this heat.

Jul 06, 2024

Timely and accurate service with respectful customer attention.

Jun 06, 2024

Good service and fair price.

Jun 06, 2024

Great service. Alison was very helpful.

Jun 06, 2024

Prices were good and service is awesome .. most definitely going to use for ALL maintenance on my 2016 Ram

May 06, 2024

Friendly people, quick service.

May 06, 2024

Mike the store manager.

Apr 06, 2024

After being a loyal customer of Tires Plus in the Harbour Village Plaza for more than 15 years, I had an experience yesterday that has diminished that loyalty, and I will no longer be buying tires there. I was really surprised that they would allow one of their representatives to be in a position dealing with customers that does not appreciate their business, nor seemed to really care at all about being there. I can say it had been a good 15-year experience, and it's sad that they would allow one person to represent their company in such a way, that he's driving away longtime loyal customers. Really disappointed in my last encounter with them, and that is literally the last encounter. There are way too many other tire companies up and down Atlantic Blvd to choose from, rather than be disrespected and unappreciated by a business.

Apr 06, 2024

Had a very unpleasant experience with your representative Ron, after being a loyal tires plus customer for 15 years I will no longer be buying tires from you. I was very surprised and disappointed from what I experienced, and I am going to be sharing my experience.

Apr 06, 2024

Outstanding work and customer service

Mar 06, 2024

I’ve been bringing my car to TiresPlus for years without issue. I brought my car in due to a cracked rim and the issue was repaired, but I left with a new issue. After the repair, my TPMS sensor on the dash would not turn off. Come to find out from a different mechanic this is due to my valve/sensor being completely changed on my wheel during the repair. TiresPlus did not deny fault but made the decision to not replace the part and offered to install a new valve sensor for approximately $250 after labor costs ($80 part). From a business standpoint, enough time had passed for TiresPlus to reasonably turn down my request; however, from a customer standpoint, I expect a shop where I spend my money to correct their mistakes. Thousands are spent on car maintenance over the life of a vehicle, so save the headache and go to a shop who values their customers and stands behind their service. Updating in 2024. I purchased 2 tires in both 2019 and 2020 from TiresPlus. After taking my car to a new shop this year, I was advised my rear tires were nine years old. So, TiresPlus either replaced my 2019 tires in 2020 instead of my old tires, or put 4-5 year old tires on my car. Total scam of a shop. Avoid at all costs.

Mar 06, 2024

Terrible customer service. Just avoid it for your peace of mind.

Mar 06, 2024

The employees were friendly, prompt, and very professional.

Mar 06, 2024

The front desk lady was hot and polite; wanted to give her my ..... The work order was done in a timely manner. Prices okay. However, the chairs could use some dusting.

Feb 06, 2024

I have been taking my vehicle to Tires Plus for repairs, tires, brakes, and oil changes for 15+ years. I have always received great care and fair pricing.

Feb 06, 2024

The crew at this store is excellent!! Micheal and Allison were great to work with. They gave me the best deal on tires. They even beat out Sam’s Club and Costco and similar 80k tires.