Tires Plus

Dec 06, 2024

Great Service!!! Great Team!!!

Nov 15, 2024

El representante que esta en el mostrador tiene una pesima actitud y quiere cobrar servicios innecesarios.

Nov 15, 2024

Excelente servicio y atención del Sr Mario y su equipo

Nov 15, 2024

Excellent service and attention

Nov 15, 2024

Great service and super friendly and helpful staff.

Nov 08, 2024

Exelente servicio de parte de el manager Yenner Lopez , muy amable y sevicial , lo recomiendo 100%

Nov 06, 2024

El lugar es muy buena hubicacion, pero el servicio no era bueno la última ves que lo visite para servicio me dañaron el motor de mi camioneta y no se hicieron responsables

Nov 06, 2024

Very pleased with the customer service/assistance, exceeded my expectations. Took care of all issues. I highly recommend them to anyone looking for quality service/work. Thank you Yenner

Oct 06, 2024

I was getting ready to take a long road trip and took my vehicle in to this location to have it checked out. Yenner was extremely courteous and honest and up front with me as to what was needed but being respectful, not being pushy. I felt confident in the work being done on vehicle and had a peace of mind while on my road trip. Thanks Yenner! You’ve earned a life long customer.

Oct 06, 2024

Muy buen servicio , profesionalidad, y explicación del servicio recibido, resaltar a Yenner López , por su trato y profesionalidad

Oct 06, 2024

Muy mal servicio vine a cambiar ls pastillas de freno de mi carro Lugo de 2.5 horas esperando me dicen que las pastillas no las tienen que llegan en una hora más aparte de perder mi tiempo pagué casi 80 dólares sin recibir ningún servicio xq si lo traje a cambiar las pastillas de freno ya el diagnóstico yo lo tenía no necesitaba q ellos me lo dijeran

Oct 06, 2024

Muy mal servicio. 15401 SW 137th Ave, Miami, FL 33177. Muy mal trato en el front Desk. 5y45pm pregunté al ponchero qué estaba sentado en el taller para coger un ponche con una goma qué traía afuera. Ni tan siquiera había que quitarla y ponerla en el carro y me dijo que entrara a la oficina. En la oficina me dicen que no les daba tiempo hacer un ponche antes de las 7pm.??? Really?? Fui a la ponchera del frente en el shooping del otro lado de la 137 avenida y en 5 minutos me resolvieron el problema. A las 5y55 pm ya me estaba yendo con la goma fixed . Se perdieron un cliente y una buena propina. Y NO se lo recomendaré a Nadie.

Sep 06, 2024

Great place, my dad has been going here for over 20 years and now I’m coming through to work on my routine car repairs. Yenner was the one who helped me out and did so beyond my expectations and I couldn’t be more grateful. If you want someone who truly looks out for you compared to those who are just in it for the money, this is the guy you want to reach out to. Overall this location has a great staff and really takes care of you. Highly recommend, you’re not going to be disappointed!

Sep 06, 2024

I went to tire plus for an oil change yesterday and I was extremely happy with the service, the technician named Marvin if I am not mistaken, was super kind and friendly, also, very professional as well as the store manager, Yenner Lopez who was very nice and welcoming, his customer service was outstanding!!! I will definitely recommend this place 👌🏼 Thank you very much guys, for the great service!!

Sep 06, 2024

This tire plus team is amazing. I had emergency flat tires and came to the shop 30min before closing and they were still willing to help me out. Yenner Lopez was nice and helpful throughout the entire process. Thank you to all the guys who worked on my car!

Aug 06, 2024

Took 2 hours and a half for them to put a patch on my car. All workers talking and lounging around. Horrible service and customer care.

Jul 06, 2024

Had a flat tire right after work in rush hour and called at 6 pm an hour before closing and Edgar Politely answered the phone and said to come in and although it was busy he still gave 5 star service and helped fixed the tired quick all while giving quality service! God Bless you Edgar!

Jul 06, 2024

Mr. James was extremely helpful and professional. He answered all of my questions and the work was completed in a timely manner. I wish every retail had a person like James working. His customer service is impeccable.

Jul 06, 2024

Worst customer service and extremely rudeee

Jun 06, 2024

I went in after a week of them changing out my front tires because everytime I would break/stop it was making a lot of noise. Took it in at 8:20am never was told they only one person working in the back came back at 11 to check on it still nothing was done got a call at 3 that it was ready and they never fixed the problem. They lost a customer that day.

Jun 06, 2024

I’ve been going here 20 years straight as a loyal member and these guys won’t even take time to answer a question. Just got off the call with a guy who was ready to click the phone. It was a 36 second call. Don’t go here!!

May 06, 2024

I ordered 4 tires to replace the tires I had because one of the tires I had sustained a flat and so decided to upgrade all the tiresI told the rep at the store that handled my case that I wanted the best of my older tires used for the spare which had been used when the tire blew.Well when I called to pick up the car with tires replaced and an alignment, they had not changed the spare that was in the Transit connect. So they took care of that.Now when i picked up the car the spare was replaced but returned in the back of the van.That tire is normally stored under the car and considering that I am 72 years old. the least that could have been done was to put the tire in its spotI own 2 small businesses and we have a customer rating on Yelp and other sites of 5.0 because we go the extra mile in caring for our customersI just thimk that after spending close to $ 800 bucks for tires and service, that they could have used a little initiative and earned a 10 rating or 5 stars

Apr 06, 2024

Called to get 4 tires mounted on 15” trailer rims and they said they don’t do those lol funny they are just like any car wheel and tires keep turning business down!

Apr 06, 2024

Excellent, reliable, knowlegeable

Apr 06, 2024

Good services Thanks

Apr 06, 2024

Great experience ! Costumer service was very family like and everything was explained clear. Thank you for the experience, i will definitely be going back.

Apr 06, 2024

The customer service is great. James is very knowledgeable and courteous. Will definitely take my vehicle there.

Mar 06, 2024

We are always treated with respect and the service is always on point.

Feb 06, 2024

Extremely kind and honest team here! Highly recommend stopping in for any of your tire needs. They gained a new customer with me today.

Jan 06, 2024

Great customer service..

Jan 06, 2024

Just i thing you need speak some Spanish in front desk

Dec 06, 2023

"I wish I could give this shop a zero-star rating." I've been a customer at this store for about three years, and the person who used to be at the reception always provided excellent attention and was very helpful. I'm not sure if there's been a change in management or if things are running out of control, but coming to this store has been a nightmare lately. My mom and I used to come here, and she mentioned experiencing the same issues recently. I visited for an oil change two months ago, and it took around 3 hours. Fortunately, I didn't wait there, but it was disappointing that they didn't have the courtesy to call when my car was ready. Today I came for two battery replacements, and the person at the front, Juan, consistently displays a bad attitude and lacks positive customer interaction. I dropped off my car at 11:30, and when I called at 3:30 to check the status (was ready), I wonder why they didn't have the courtesy to inform me. The store was empty, and I'm unsure of the excuse. I spoke with a manager named James, and he admitted that Juan just have a “bad face”. However, when working with customers, it's essential to know how to manage your facial expressions and communicate properly. It's a basic courtesy that we should all learn. It's disappointing that the manager didn't offer an apology despite my negative feedback for this unpleasant experience (not the only one with this guy called Juan). Not only was a bad experience, but they also returned my car in a dirty condition. Now, I understand why this business have a lot of bad reviews.

Dec 06, 2023

A Las 2.30 pm queria coger un ponche no querian coger trabajos porque iban a cerrar a Las 5 pm se Nota que no tienen ningun interes en trabajar.

Dec 06, 2023

Excellent place, nice and kind personal

Dec 06, 2023

Excellent service

Dec 06, 2023

Quite simply: James. I had basically boy-cotted this store, and one random day I walked in to 'complain' to the new mgmt about a terrible experience...and luckily Ja,es was attending the desk. We had a great conversation and he assured me that it was an isolated case. Since then, he's helped me a few more times with some tire services/issues. Hopefully, he stays in this location a long time. Thank you James !