Tires Plus

Dec 05, 2024

Excellence and quality of customer service. Fast service and very nice and educated staff. Kim was very kind explaining all AMD taking care of it. Clean office and highly recommended

Nov 30, 2024

Good

Nov 22, 2024

I came to this location and I had a great experience. I stopped by to get a new tire for my car, I was taking good care of, affordable prices. Thank you Ryan and your staff for the excellent service. Definitely I will definitely come here again.

Nov 08, 2024

I have been a Tires Plus customer for over fifteen years and have always found the company to give on honest opinion without trying to sell a service that may not be absolutely necessary. I recommend Tires Plus without hesitation.

Nov 06, 2024

Amazing Service! Kim & Doris took care of me along with the great mechanics. I called for a balance & tire rotation on my Alfa Romeo and got an appointment the next day. I'm a repeat customer because they're always courteous, informative & flexible on price with a tires plus card which is nice.

Nov 06, 2024

I went to get my tires rotated after making appointment.Upon arrival the attendant tells me the tires I want rotated are 8 years old and have minor dry rot and that he can’t rotate them for safety reasons and of course that means 2 new tires. I purchased 1 tire from them maybe 2to 3 months ago and well they had no problem rotating the same tires.The reason the 2 tires are 8 years old are because they are Michelin defenders which last a long time and many miles and there is still much tread left on them.Between that new tire,rear shocks and rear brakes I’ve spent nearly $1300.00 dollars in the last few months.It’s a shame I thought I found a good neighborhood shop but I won’t be back

Oct 06, 2024

The staff there is very knowledgeable, friendly & down right amazing especially Kim. She was very nice & answered all my questions with patience as I can be a bit demanding. Even as a walk in there was not much wait time with lots of magazines to read loved the Wine Spectator ones. Got an oil change & Tire pressure monitors replaced They even checked my battery and fluid levels for coolant etc. They found my battery was dying and replaced it under the warranty for just a small fee. The only con I have & its just a small pet peeve of mine is they didn't reset the clock to the correct time after replacing the battery or the oil monitor read out back to 100%. I guess they forgot or got too busy. You see it's the little customer service things that make me go back to a place along with quality and pricing as well. But if on top of that I feel special then you have my business for life. ..Just Sayin

Sep 06, 2024

Tires Plus off of Conway & Hoffner is the best! Very honest & friendly. I love that they email you photos & pricing details for what is wrong with your vehicle. Kim is just the best :)

Sep 06, 2024

Don’t even bother trying to make an appointment online they’ll look at you as if you’re crazy and treat you in a very condescending manner. Showed up for my appointment at 4pm for an AC evaluation, was told their AC guy only works am shifts. No apologies, just a rude “you should’ve called” when I told them I had the online confirmation and that I drove 40min. Customer always seems to be in the wrong at this place even when you try and follow all the right steps.

Sep 06, 2024

Kim helps me every time I come in and great services at this location I go to Firestone over at Curry ford and Conway they never have people or services for me or anything 😭 stay away from that Firestone okay Tire plus here very good 👍 I'll keep coming back. Thanks Kim

Sep 06, 2024

Sadly , after 10 years of loyal patronage, one of the mechanics disconnected my radio then broke it when reconnecting it. I have since replaced the radio- $650 but had no apologies or accountability by what I thought was reliable management.... the attitude was "Oh well". Going elsewhere now.👎🏻👎🏻👎🏻👎🏻👎🏻

Aug 06, 2024

Came in with squealing brakes and was told I needed 4 new rotors. After replacing all 4 rotors, it's a week later and my brakes are worse now than before. Brought it back and they took care of it no questions asked. Update....2 months later and my brakes are shot. Had to get my rotors re cut and have new pads installed as well as have my brake fluid drained and replaced. I cannot recommend this shop to anyone.

Jul 06, 2024

In addition to doing a complete inspection, they were able to address multiple issues within 12 hours of me dropping off the car and having the car ready by the time my workday was done. They also found a simple repair, saving me hundreds of dollars in parts and labor, that I would have never known about otherwise.

Jul 06, 2024

I’d rather waste money elsewhere

Jul 06, 2024

Recommended

Jun 06, 2024

Great Staff

Jun 06, 2024

Johnny was fantastic to warn me of an issue and give me a price if I ever needed to do this procedure on my car. Fact is, that morning I went to Coggins Honda and got my car looked at, they didn't state that I needed to replace any parts of the suspension, so, when I went to TIres Plus and Johnny said I did in the afternoon, after doing the great fuel injection service on my vehicle, they said I needed to do a suspension part service, I drove right back to Coggins Honda and have my service advisor Johnathan along with their top service mechanic MO, look at what Johnny and his tech said I might need to get done. The coggins Honda people said, that I didn't need to do that service at all on my 15.5 year old 2008 Honda CRV. Tires plus said there was play, but, MO, the HONDA expert mechanic said, after looking at it that the joint was like dry rotted some, but, it wasn't cracked, and my service advisor at Honday also stated that the joint was not even cracked, so, I don't need to do it.

Jun 06, 2024

TIRES MINUS People were nice. Appointment was easy to make online and they took my car right in to rotate the tires. After I had walked around a local neighborhood for about an hour they called to let me know my tires had some wear and should be replaced. Not very surprising for a tire company to want to sell you tires. When I got back to the store and declined the $1000 worth of new tires I was informed that the tires could not be rotated because they were over 5 years old. However, I still had to wait more because the tires had all been removed from the car?! And for some reason the hood was up. I don't resent the policy. I just resent that I wasn't informed right away and so much of my time was wasted. Also, still don't know why they needed to be poking around under the hood to rotate the tires.

Jun 06, 2024

They are professional and trustworthy.

Jun 06, 2024

They suggested services that I know were not warranted. Example: from last oil change to this one, all of the sudden I need 4 tires. Wipers were just replaced and it was suggested. The tire were purchaswd from that store as well. I had always had good service. I think this concludes my relationship with the store.

Jun 06, 2024

Very pleasant & helpful people! Ben did an excellent job explaining & was just very helpful & pleasant!!

Jun 06, 2024

the front end team member was friendly and helpful.

May 06, 2024

Ben D was excellent went the extra mile and found an odd noise coming from the car got it fixed

May 06, 2024

Excellent service

May 06, 2024

Have used them several times for my companies vehicles. Have always been treated fairly and the service has been excellent. Counter staff easy to work with and knowledgable

May 06, 2024

I certainly want to give them 5 stars for their honest and best service, and affordable fee. I called to schedule an appointment and didn't expect to have appointment available on the same day. The owner said that I could bring my car in right after the call, I was surprised. The owner made my day. Friendly service. I will highly recommend this shop for car maintainance service.

May 06, 2024

I got turned away from another auto shop after realizing I had a nail in my tire. I was extremely concerned when they told me they didn't know if i could even be seen the next day. I called your store and frantically asked if they could fix it that day. Kim assured me that they could take me. I rushed over and the team took great care of my vehicle need. I felt relieved in knowing I didn't have to wait another day to get the tire fixed. Staff was truly friendly and they will be a top option for my vehicle service needs.

May 06, 2024

Paid $1200 to fix fuel injector and 2 weeks later, Fuel injector problems. Nuff said.

May 06, 2024

The only reason I didn't give a 10 is because I had called earlier for a quote on tires and the gentleman that answered the phone was not very helpful. My visit to get my alignment done though was excellent. The receptionist was very nice and efficient and my alignment was done in a very timely manner.