TMS Auto Repair

Feb 01, 2025

Very friendly and thorough. Took care of everything we asked.

Jan 31, 2025

After months of trouble shooting and guess work on my end, I took my 96 Cherokee here and they figured it out within a day. The part was hard to locate but they didn't not mind or charge anything extra to leave it there for multiple weeks while we located the part and had to delivered. The part was an instant fix to an issue I had lost hope on. Great group of people for sure and definitely my go to shop now

Jan 31, 2025

Most trustworthy mechanic in KCMO. Always take care of our family. Cover parts under warranty when they dont have to. John at the desk is a great salesman and employee. Under great ownership as well. This is my go to mechanic i dont let other places touch my car anymore.

Jan 31, 2025

TMS came highly recommended to me and they are worth the rave reviews. The pricing is fair. The mechanics give knowledgeable recommendations and advice about next actions with a customer’s situation in mind. Basically they are not trying to drain your pockets.

Jan 24, 2025

They squeezed my car in very last minute because they knew it was my only car to get my kids around. They explained everything so I could understand and were very transparent about prices. Definitely recommend.

Jan 07, 2025

I have been taking my vehicles to these guys for five years. They are consistently honest, prompt, and all around wonderful and kind. They do good work and they will take good care of you. I highly recommend them and I'm so thankful to have such a fair and honest shop so close by.

Jan 07, 2025

I was referred to TMS from a friend who had glowing reviews. I have been three times now and all three times have been great experiences from both Scott and John. 1st time - Scott helped me change a headlight, NO cost. 2nd time - had a vehicle that needed a manifold replaced. Jeep dealer quoted two weeks. Scott had it in and done in a day. Today our other car wouldn't start after a new battery was put in by a parts store. Called at 8am and they got it in and fixed plus an oil change, SAME DAY. I'm not saying or expecting same day service all the time but it has sure been nice not to be short a car. Timeliness and pricing have been more than fair. Would highly recommend.

Nov 07, 2024

Been going to this place for years. Only reason I haven't left a review yet is because I honestly thought I already had. 🙃 I don't have a single negative thing to say. They're honest and friendly, their prices aren't bad, and their owner has gone out of his way to help me with issues. I think they might be the only place in KC with a 4.9/5 average, and they deserve it.

Nov 07, 2024

Great shop, does great work. Will give you a fair price for an honest job. They'll give it to you straight if it's beyond help. John has been especially helpful and goes out of his way to explain service needs, and it's great to see so many young people doing such fine work.

Nov 07, 2024

Took in my new(er) car to this place based of the ratings from a Google. I started to hear grinding on the back brakes and also needed oil l change , and inspection. I had so many questions john took the time to answer them all (through several phone calls) and was very patient. My car was done in hours and I am happy. *also it was brought to my attention the fronts could have waited to be done but I told john to just do all 4 brakes* My point he could have lied about that and tacked on a whole bunch of other stuff.

Sep 07, 2024

Final price lower than estimate!!

Sep 07, 2024

I brought my car here after hearing a noise coming from one of the wheels last November. Just as I had suspected, a failed wheel bearing was the result of the noise. TMS replaced 2 wheel bearings, and a CV joint for much less than I expected to pay! They got all the work done in one day as well! We’re a 2 car household and there’s no getting around it! So getting the car back the same day was even better! Fast forward to late July/Early August and the noise has returned! I called and set up a day to drop the ride off and wait to get the call! I assumed it was one of thr 2 bearings that were still original to the car, but John called and said it was one of the ones they had replaced 9 months ago. No questions asked, it was fixed and my oil changed as requested! What a great feeling! I appreciated the hell outta that integrity and standing behind the work you do! I’m sure there are places out there that would have told me anything, just to make me pay for that job again! It’s a bit out of the way from the place I had been taking my cars, but TMS is probably going to be my regular auto mechanic moving forward.

Sep 07, 2024

They treat you like family

Sep 07, 2024

We moved up to the Kansas City area to attend graduate school a little over four years ago. Due to the restraints of full-time student's budget, our vehicles are older models that require occasional maintenance. TMS has provided exemplary service from day one. They always provide us with options related to the necessity and priority of repairs. In nearly every case, they come in under the quoted estimate and stay within timeframe expectations; if anything unexpected arises, they quickly communicate with us. In many ways, TMS reminds us of "our garage back home," which is a blessing in and of itself. Our family strongly recommends TMS. Our most recent visit with TMS has once again exceeded our highest expectations. We needed some front-of-the-vehicle repairs due to normal wear and tear, and our rear shocks were close to needing replacement. All went well as usual; however, on our drive to church the following evening, we heard this loud sound while driving. Apparently, one of the mounts for one of the rear shocks had rusted out, which was not something TMS could have predicted in advance. I did not doubt that explanation; however, for this review's purposes, I verified this event's unpredictable nature with multiple trusted resources back home. This is important because of what TMS did in response: they repaired our vehicle at no cost. The owner spoke to us personally, gave my kids and me a ride home, and even returned our repaired vehicle personally. TMS cannot obviously give away its service and stay in business; however, it has been our experience that they do understand the need for personal transportation and are always mindful of their customers. My family and I cannot recommend TMS any higher than we have here; if you need a solid customer service-orientated garage, TMS should be your first and only stop.

Aug 07, 2024

My car stalled on the highway Friday evening, I used the after hours drop off service when the tow truck driver recommended them. they called me back after only one business day. Very honest service, they explained exactly what they saw was wrong and didn’t try to upsell me anything or give unneeded repairs and actually recommended not repairing my car due to risk of there being further damage and the age of my car. Fair prices, friendly people, and they were super flexible with my car staying there while I got a place to bring it. Highly recommend

Aug 07, 2024

TMS is my go to for all my warranty work on my cars they do good work and are great people. There prices are a little high tho.

Jul 07, 2024

Employees there are very nice and efficient.

Jul 07, 2024

Highly recommend TMS Auto Repair for your auto service needs. The shop we had been going to for years closed their doors. Needed my daughter’s car checked out for running bad. Ended up being a bad engine. Reasonably priced for their efforts. Also had a couple of used cars checked out. They were thorough and gave me the thumbs up or thumbs down for each car. Also willing to work with you for the needed repairs taking care of the higher priority first. Very satisfied.

Jul 07, 2024

I’ve been getting my oil changed here since I had problems at the last shop. Recently, I needed new tires. John & Scott helped me pick out quiet tires that I requested, while making the car drive outstanding! They also mentioned the noise I’ve been hearing and found the issue other shops couldn’t find. I highly recommend this place!

Jul 07, 2024

My car broke down and called TMS, John answered and got my truck in same day. My alternator ended up going out causing it to stop on the highway. When I arrived the tech ended up getting the job done faster, which ended up saving me money! Highly recommend this shop, when they could have easily taken the approved amount without saying anything.

Jul 07, 2024

TMS Auto is THE BEST!!! Great customer service, trustworthy mechanics and so helpful.

Jul 07, 2024

The Maintenance Shop staff is always helpful and professional! They find solutions, and they keep my car running and my family safe. Highly recommend

Jul 07, 2024

They are accurate in the estimate! They are excellent at having your car ready when they say, and if there’s an issue they notify you before proceeding! Very customer friendly and oriented!

Jul 07, 2024

This shop is very professional and thay do great work on all my vehicles

Jul 07, 2024

We take all our cars to TMS! Service is always great. The shop manager is a gem!

Jun 07, 2024

Amazing shop, Steve from Steve’s Auto Repair in liberty retired and I was looking for a shop to take over service of my vehicles. TMS Auto is very caring, fast and reasonable! This is the place to go. John was amazing to work with too

Jun 07, 2024

Great place! They are very knowledgeable and explained everything. They didn't talk down to me as a woman and were always kind and helpful. Got my car all taken care of. This will now be my go-to shop for any car issues or routine maintenance.

Jun 07, 2024

I highly recommend ! I completely trust my car here! They take the time to explain everything and are very kind ! The customer service is the best I've ever had! They did a great job on my car and went above and beyond! I will definitely return with any issues I might have in the future. I'm glad I found a place that delivers! Thank you for your top notch service!

Jun 07, 2024

TMS got us in quick. They did great work at a fair price. John at the front desk was very friendly. I will be taking all my car problems to them from now on. You should too.

Jun 07, 2024

Very nice and fixed my car very nicely! They didn’t have those condescending attitudes sometimes auto shops have too which I appreciate a lot Omfg

Jun 07, 2024

While traveling cross country to KC we had a dash light alert come on. TMS worked me in reasonably quickly and diagnosed a very minor issue that required no intervention. They didn’t charge anything even for the diagnosis. Very friendly and nice people. Highly recommend.

Jun 07, 2024

Excellent service, knowledgeable and nice.

Jun 07, 2024

Moved to the Northland recently and have used TMS twice! Super friendly and highly ethical! The first time I was quoted a price and when I show up to get the car the bill was $200 cheaper. They could have easily kept the money but refunded it to me! These guys are amazing!

Jun 07, 2024

Very Honest Shop and Friendly Staff!! I have taken in all of my vehicles 2014 F150, 2014 Honda Pilot, 2010 GMC Acacia and they have always been completely straight forward with me. They have always fixed the problem correctly and in a timely manner. Don't expect them to skip corners or use substandard parts.

May 07, 2024

Discovered them trough a trusted friend and couldn't be happier. They run an honest business based on integrity. And I have found them to be skilled in all areas of vehicle maintenance I've needed. But they don't do transmission rebuilds. Only specialists do those now. Give em a try. You won't be sorry.

May 07, 2024

Fixed my ac on my truck