Tom's Automotive Service
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Review highlights
"They did so much work, to figure it out, and make my repair cost effective. I am very happy with the work, their communication, and their above and beyond problem solving …"
"Fair prices good service and communication and no nickel and diming."
"Great experience with their friendly staff."
Overview
Categories
Auto repair shop, Auto air conditioning service, Brake shop
Directions
730 Q St
Sacramento, CA, 95811
Phone number
Call: (916) 448-7000Website
View websiteHours
Sunday
Closed
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
Closed
Reviews (31)
Jan 24, 2025
Great place. Competent and fair service, reasonable prices.
Nov 07, 2024
Go here!! Gloria was extremely helpful. I had my fuel tank replaced because it had a hole in it (thank you business 80 😒). Once I got them the part I wanted to use, they got it out in a day or two. Super reasonably priced. No issues since getting my car back. They even let me check out the car while it was up on the stands! 10/10 check them out.
Jul 07, 2024
I normally don't leave reviews but this place was so amazing, I normally feel really intimidated at mechanics because I don't know a lot about cars, but Gloria was so patient and helpful in explaining everything to me I'd absolutely recommend this place.
Jul 07, 2024
Small mom and pop auto shop. I get my car serviced here all the time. Owners are very knowledgeable and know what they're doing. Prices are very affordable, and they have quick services. A little shop, and steadily busy, means they have loyal customers, and customers trust them to get their cars fixed and serviced here. I'm glad I found a shop that I can trust. *I just found out I can get my tires rotation for free with the purchase of a set of tires here. (After buying and owning them for the last 2 year)
Apr 07, 2024
Awesome experience at Tom’s! Fantastic customer service, kept me updated and informed of what my MDX needed throughout the whole process.
Apr 07, 2024
I have been going to Tom's since 2019. They have been the most consistent automotive shop I have ever gone to, and I will continue to go back because of it. Gloria is awesome. She is friendly, welcoming, knowledgable and communicative which is greatly appreciated(especially when it comes to expensive automotive parts). Tom's has always been incredibly transparent. I would trust them with any family member or friend that I referred their way, that they would treat them the same way they have treated me. That is very rare to find when dealing with businesses these days. Try Tom's if you are looking for a trusted automotive shop in the area that will consistently deliver!
Mar 07, 2024
Having a hard time finding an honest mechanic? Look for further. These guys are the real deal. No frills. They’ll figure out the problem and go above and beyond to fix it.
Mar 07, 2024
This auto shop was very supportive and insightful into my cars problem. Unfortunately, there was an actual solution to my problem, but Gloria was fully transparent in relaying options to me. I highly recommend this shop. Thanks!
Feb 07, 2024
As good as their reviews, maybe better. First visit. Maintenance check. Very fast. Dropped off at 9:30am; picked up at 11am. Friendly explanation of visual checkup findings. Cost for work very reasonable. I'll be back and will recommend.
Feb 07, 2024
Excellent service...fair and honest
Feb 07, 2024
Excellent, competently run business. Friendly staff, knowledgeable mechanics.
Feb 07, 2024
Fair price very nice and helpful staff
Feb 07, 2024
I’ve taken my vehicles to a few mechanics in Sac, but Tom’s is the best by far. Honest and fair, I highly recommend!
Feb 07, 2024
They did so much work, to figure it out, and make my repair cost effective. I am very happy with the work, their communication, and their above and beyond problem solving.
Feb 07, 2024
This is the best garage I have ever been to. Fast, accurate, HONEST, great prices, and so friendly. I am from a small town with a tight community and everyone know who you are. I feel that way with this business, its amazing to get that kind of welcome in a big city. As well as I know I am getting the best quality care for my vehicles and the best customer service EVER. If your car has an issue, go talk to Gloria, she is knowledgable, wonderful, and friendly! They have worked on both my cars and are the only mechanic I will take my vehicles too. Forever customer here! I tell everyone about this place!
Feb 07, 2024
Tom's has amazing customer service. They are honest and incredibly hard working. I've been a loyal customer for over a decade.
Feb 07, 2023
Great shop custom cars....
Feb 07, 2023
I took my vehicle to Tom's for the first time today based on referrals and reviews. I have to say, I had the best experience at an automotive repair shop today that I can remember. Gloria was very knowledgeable, friendly, and cooperative. I didn't meet the techs, but although my car was taken for a test drive, it was treated very respectfully. This place is my new go to shop.
Feb 07, 2023
I'll be the first to embarrassly admit I don't know much about cars. I will also shamefully admit I don't remember the lady's name who runs the front desk normally (she's great). But I want everyone to know I feel so welcomed and respected here! I wouldn't go anywhere else in Sacramento for my car work. Period. 11/10
Feb 07, 2023
I’ve taken multiple vehicles here. Very honest and reasonable prices. Great place!!
Feb 07, 2023
Knowledgeable and fair. Highly recommend.
Feb 07, 2023
Tom’s Automotive has taken good care of me, and my cars, for over 18 years. Honest, straight forward, and reliable service. They handle my regular car maintenance (oil changes, tires), fix problems (break work, transmission issues), and counsel me re: when to move on to a new car. Highly recommend this fabulous family owned business.
Feb 07, 2023
Very helpful and quick.
Feb 07, 2022
Always come here for minor repairs and oil changes and they have always treated me well here without gouging my wallet.
Feb 07, 2022
The staff goes above and beyond to help me with all services needed for every one of my cars that I've brought in. They are very accommodating with your budget and have never steered me wrong with any of their recommendations. I would highly recommend them.
Feb 07, 2021
Best shop around
Feb 07, 2021
Gloria is a doll, everyone is friendly throughout the shop.
Feb 07, 2021
Honest, fast, good communication.
Feb 07, 2021
I needed air conditioning service in a hurry. Tom's Automotive Service did a great job and I had cool air in a few hours and at a great low price. I am truly grateful. Thank you!
Feb 07, 2021
Profesional service at its best. Highly recommend.
Feb 07, 2021
Tom's have been working on my car for several years now. The service recommendations have been great and my older vehicle with high miles have had no problems. It runs and sounds great. Being proactive on the maintenance and services helped me avoid unexpected no starts and avoid being stranded on the side of roadways.