TongDa Auto Service

Dec 05, 2024

Awful Woman with a nasty attitude and a bad customer service,Very rude! Wouldn’t recommend

Jul 07, 2024

Very poor experience with customer service and store owner of this auto shop. I've asked for estimate and inspection for my car. Then I was charged for unauthorized work done to my car that I ended up was forced to pay otherwise I can't get my car back. I've tried to talked to the mechanic and was denied by the store owner. Don't recommend if you want a smooth experience.

Jun 07, 2024

Had car troubles visiting from out of town; TongDa was so efficient, friendly, and knowledgeable, and got everything fixed by the next day, even with having to order in a part!! Highly highly recommended.

May 07, 2024

Absolutely amazing service and work!

Apr 07, 2024

The price change is horrible don’t go there

Feb 07, 2024

Very poor experience. Service done for issues with starting car , charges almost $600 , car wouldn’t start the same day called was told to have car towed back . Requested to speak with mechanic denied . Long story short issue discovered by another mechanic went back to speak with Tongda as the issue involved what I had initially paid them to service and all I received was an argument from the front desk( in front of another customer ) . Sent an email to discuss issue with owner and never received a response .

Jan 07, 2024

Busy place but very knowledgeable

Dec 07, 2023

Absolutely horrible customer service over the phone—the lady was extremely condescending and lacks manners when listening to customer’s suspicions about what might be wrong with their car. I get it—I’m no car expert and my assessment of the issue is, at best, a suspicion. Still, this doesn’t warrant the kind of attitude she had over the phone in not agreeing with my assessment. I just hope whatever is going on in her life gets resolved, because she was downright rude.

Dec 07, 2023

Estimate price goes toward work that’s done. Good. Mediocre customer communication. Meh.

Dec 07, 2023

Fantastic shop. Came here to diagnose an electrical problem on a Honda, Jocelyn and the team at TongDa did a thorough job while keeping us updated throughout the process. They were transparent about the options and provided more than fair pricing for the quality of the work performed. A true gem to have in Clintonville

Dec 07, 2023

I was visiting friends in Ohio when my car died. TongDa came through on a Saturday afternoon and had my car diagnosed and fixed quickly and expertly. I would have had to miss work. I felt they were trustworthy, and excellent overall. Thank you, Thank you, Thank you!

Dec 07, 2023

Jocelyn and crew always let me.know what is happening with our vehicles. She looks for recalls more reliably then the dealership with our Toyotas. Honest, fair and prompt. Highly recommend

Dec 07, 2023

Love these guys. Saved me a small fortune with their pre-purchase inspection service; they really go over their cars with a fine-tooth comb. Their prices are fair and reasonable, and I genuinely believe they are honest about what they find and what they can do. If they don't know something off the top of their heads, they'll do some research and get back to you. And Jocelyn has always been incredibly pleasant to work with! If you would rather do business with a local mechanic shop than a big dealership (although they do sell some cars!), then I would highly recommend TongDa 👍.

Dec 07, 2023

Wanted to charge over $20 just to pit air in tires

Dec 07, 2022

The most honest and no-nonsense auto shop I've ever experienced. They never upsell or offer unnecessary work to your vehicle.

Dec 07, 2022

They've been taking good care of my Subaru and my husband's Toyota for many years. Both our cars are 20 years old and still driving great. These folks are honest, don't upsell or price gouge.

Dec 07, 2021

Always get my cars repaired here. Great service

Dec 07, 2021

I went to TongDa to replace the water pump in my Rav4. Jocelyn was friendly, knowledgeable, and great with communication throughout the process. The quote she gave me prior to repairs was accurate and fairly priced, and my car was ready within a few days. I will definitely return if I have car troubles in the future.

Dec 07, 2021

Taking your car into an auto shop can feel overwhelming and stressful if you are not exactly sure what all your car needs, especially when your life feels very busy! Jocelyn and the team at TongDa Auto were professional and easy to work with to ensure all of the necessary services on my car were done thoroughly and efficiently. I highly recommend their services, I will certainly be back in the future!

Dec 07, 2020

Always fabulous!

Dec 07, 2020

Joshlyn is very knowledgeable when it comes to Hondas and Toyotas. I have taken three of my Acura vehicles to her to have work done. Very reasonable pricing very reliable mechanics. I highly recommend TongDa auto Service if you own a Honda or Toyota vehicles.

Dec 07, 2020

Knowledgeable, competent service and work.

Dec 07, 2019

Our 2012 Ody "salvage" used car, was bought from Tong Da. Recently serviced and now back from 750 mile trip on super slabs (75 mph in Michigan ) --- got 25.7 mpg. These people know what they're doing. We appreciate them very much !

Dec 07, 2019

Fantastic service!

Dec 07, 2019

Reliable and honest.