Tony's Service Center

Nov 05, 2024

Sheisters...

Apr 05, 2024

I have been taking my 15 year old Honda Pilot to Tony's for many years. The service is exceptional and I don't ever feel that I am being pushed into repairs that are not necessary at that time. Many times I am given the option of doing them now or maybe they can wait. Dan is always polite and helpful. Went in for a major repair and while it was there Anthony found a way to fix the side of my driver's seat that had broken and was hanging. When I picked it up I was pleasantly surprised that it was fixed. That's the kind of service you get at Tony's!

Apr 05, 2024

Worst worst service ever!!! Tried to call to make an appointment. The person who answered said he was the owner acted like a Spoiled Brat! I know now why no one wants to work there. Awful. Why do you offer repairs. AND LIKE YOU SAID " I GUESS YOU WILL HAVE TO JUST KEEP CALLING. GOOD LUCK!

Mar 05, 2024

I offered the maintenance guy outside $20 to help simply install my license plate. He took me inside and I'm assuming the owner, "Tony" wanted to charge me $50. I was waiting for the, “just kidding" part, but he was dead serious. With that kind of price gouging, I can’t imagine what it's like on a larger scale. Jiffy Lube Installed my plate and only charged $4 for screws, and got a $20 tip.

Mar 05, 2024

The helpful Team at Tony's is always knowledgeable & friendly, answering my questions & advice plus offering me a ride home & pick up is a bonus!

Feb 05, 2024

I brought my truck in for a minor oil leak and experienced issues with the clutch not fully engaging, resulting in rough shifts. When I approached the counter to schedule an appointment for the oil leak and rough shifting, I specified my truck model (International 1210). The front desk guy mentioned they don't work on that model, which was okay, and then proceeded to tell me I needed to be in the right mindset for a shop to tell me the engine would have to be pulled and it could be upwards of 5-10k. For a very minor oil leak on an engine that has been entirely rebuilt, and its only issue is that. Then he told me he saw my truck pull in and that I would be better off taking it more south (South Phoenix), to someone who doesn’t speak English. The entire time he spoke to me like I knew nothing about my own truck and telling me I needed to be in the right mindset. I don’t recommend anyone taking classic cars there.

Jan 05, 2024

Absolutely the best! Service is excellent honesty is unprecedented.

Dec 05, 2023

Dan is always friendly and courteous. They make honest recommendations but do not pressure. They noticed a non-urgent tire slice that could have been a big issue since we were about to haul our trailer. Highly appreciated. Recommend them.

Dec 05, 2023

Excellent service and attention to detail!

Dec 05, 2023

Good service, fair price and quality work. Thank you for your help Robert

Dec 05, 2023

I didn't get serviced here but I went in with some questions and concerns and they were more than willing to help me out and gave me good recommendations for other places and made a phone call to see if we can get the problems fixed. Very appreciated and helpful.

Dec 05, 2023

If you have an intoxalock, they are okay with servicing. Dan encouraged me to replace my system (about $500) when I was experiencing issues with my alternator. He consistently reassured me that the cost would be refunded, however due to specific notes he placed on the install it was not covered. After a lockout, I had extenuating circumstances that would not allow me to service my car in the hours of the shop, closing at 4:30. I called ahead of time to see if I was able to drop my car in the lot on a Tues night and pick up on a Thurs morning, however via phone he abruptly said “I don’t want your car on my lot for two days” and offered no alternative solution. He claims that his services are more expensive per quality of work, however with intoxalock specifically, you are able to go to many places for the same servicing. Dan is friendly and personable however after spending hundreds of dollars with them, and quite honestly feeling a bit taken advantage of, I will not be returning.

Dec 05, 2023

My car was overheating and I pulled into this parking lot to wait for it to cool down. I went inside to ask if I could buy some coolant from them, not seeing any other auto store in sight. The man inside grabbed my keys from my hand and told me he would take care of my car. I told him no. I asked him to please give me my keys. He said when he is done with them I can. I ol I'm I don't have the money for that and just wanted to buy some coolant. He said well we will put it in for you. I grabbed my keys and told him no. I only want to buy coolant. I don't have money to pay them to do anything! So he then told me that it would be $43 for a gallon of coolant!! I said no. Thank you. There needs to be respect for personal space and property, as well as a person's dignity. This man tried to MAKE ME use their service, and couldn't even have a tiny bit of human decency. Not a place I would choose to ever go to again.

Dec 05, 2023

My new go to car shop! 06 Mustang GT. Had to have my clutch replace because of crappie work done by another local shop.Dan and team went above and beyond in getting me and my car back on the road. Over communicate to make sure I was aware of everything they were doing and even had a loner vehicle for me to use for 2 days. A++ for customer service. I still have several more things to get repaired/replaced and they will be the ones I go to for the work to be done correctly. Great work guys.

Dec 05, 2023

Oil change plus tax is $116.77!! Labor alone is $85. Give me a break! Never again. Edit: a month later and my oil level is below the safe mark. Dad says looks like they shorted me a quart of oil. So not only did I pay over $100 for an oil change, I had to go buy extra oil to fill it up so my car didn't blow up. PLEASE BEWARE!!!!!!!!!!! would not recommend this place to anyone. Shiesty stuff.

Dec 05, 2023

Skilled, knowledgeable and honest. This is my second car to be serviced at Tony's. I won't go anywhere else!

Dec 05, 2023

As always spectacular service.

Dec 05, 2023

Awesome service!!! Quick turn around and reasonably priced! Win win!!

Dec 05, 2023

Good dudes, got my car repaired quickly, didn't try and push for unnecessary services. Thank you Tony's

Dec 05, 2023

Great and honest service!

Dec 05, 2023

Great service and would highly recommend Tony’s Service Center

Dec 05, 2023

I have always been 100% satisfied with the service at Tony"s Service Center. It's been almost nine years now since I chose Tony's for all my car needs and repairs, I love them! Dan Guido takes very good care of me and my car!

Dec 05, 2023

I have been taking my cars to Dan and his team at Tony’s Service Center for almost 35 years and I can’t thank them enough for all of the amazing service they have provided over the years to not only myself but to other members of my family as well. Thinking back over the years I can probably count on one hand where they had my car more than a day or two for any repair. They have consistently for these many years been able to identify the problem and been able to get the parts for repair quickly, efficiently and done professionally. I am confident they have maintained the highest level of transparency as well as honesty with me which has always been important to me as a female consumer. There have been many times when they pulled up a video or pictures to help me better understand what the issue was and how they would fix it. I can honestly say without hesitation that I have never had to take my car back to Dan to complain it wasn’t fixed the first time! I am positive that the team’s thoroughness and foresight has saved me money over the years. I drive a 2005 Toyota 4Runner and have made sure to religiously keep up with routine maintenance. Very recently I had Dan’s team change out the front end mechanics as well as the differential in my truck and I couldn’t be happier! Over the years they have done the timing chain, AC work, tires, brake jobs, and oil changes as part of regular maintenance, plus a lot more!

Dec 05, 2023

I have used Tony's to service my car since moving to Phoenix 4 years ago. They are very responsive to appointments requests, they work fast and provide shuttle to make drop off and pick up easy. Highly recommended.

Dec 05, 2023

I love the convenience of the location. I feel like I get VIP service here. Great communication with my car and its needs!

Dec 05, 2023

I stopped in to get my talks along recalibrated, It's not my normal service facility.. Only complaint I would have is the charge was over double what I pay at my normal facility. That said they were extremely kind and courteous staff they made me feel very welcome. They took care of me right away and I was on my way. Overall good experience.

Dec 05, 2023

Love this place!! Very honest and reasonable....couldn't be happier 😊

Dec 05, 2023

Replaced booster and master cylinder. Service was very friendly and helpful. The work was fast and well done!

Dec 05, 2023

Thank you for your excellent service I appreciate everything you did and how you helped me to get things done correctly thank you again and may you be blessed in your in your workplace

Dec 05, 2023

The very best! Service, knowledgeable, professionalism, trustworthy. Came across Tony's Service Center about 20 years ago and never looked back. So thankful I found them. Always feel well-taken care of, they go above and beyond. The team is great and Dan is awesome. Excellent communication too. They have kept my car safe on the roads for many years! Highly recommend!

Dec 05, 2023

Very friendly and they go straight to work. Very professional and don't keep your car longer than they need.

Dec 05, 2023

great service. fast and friendly.