Top Notch Autocare LLC
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Review highlights
"The only HONEST repair shop in TUCSON!"
"Personable service, highly skilled and easy to talk with about my car."
"Great Service, reasonably priced, great communication."
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto tune up service
Directions
5265 E Pima St
Tucson, AZ, 85712
Phone number
Call: (520) 214-0422Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
Closed
Saturday
Closed
Description
Hi! We are Top Notch Autocare LLC. Locally owned & operated by husband and wife team Chris and Farrah Brown. With over thirty years experience, we welcome everything from oil changes to complex repairs. We service most makes and models, foreign and domestic including hybrid and electric vehicles. With a name like Top Notch, we have a lot to live up to! We strive to exceed your expectations in every aspect of our service. Feel free to give us a call or stop by the shop, we would love to meet you and have an opportunity to earn your trust!
Reviews
Nov 05, 2024
I'm new to the area, and they were just what I was looking for... a small, local shop staffed by 'car people'. I went in with a check engine light, and Farrah knew enough about my make and model to guess what the issue was... and Chris confirmed and corrected the problem. It's nice to deal with people who know what they're talking about!
Oct 05, 2024
Very polite. Good communication knowledgeable goes above and beyond Been customer for over 4 years won’t go anywhere else
Aug 05, 2024
I have a ‘97 Chevy Suburban and I’m trying to keep it running as long as possible. Farrah and Chris have provided amazing service for it. Whether electronic or mechanical they do a great job of explaining what is needed and going over the costs.
Aug 05, 2024
Top Notch Auto was amazing! They were knowledgeable, had a short turnaround time on our AC repair, and beat the price estimates of every other shop in the area. We would definitely use them again for other repairs in the future!
May 05, 2024
Farrah and her team went above and beyond to repair my car quickly and make it convenient for me. Her husband diagnosed the issues with my car and gave me an option to select the most immediate repairs now and schedule future repairs later. And they even loaned me a car so I wouldn't miss work- Amazing! The name "Top Notch," says it all.
Apr 05, 2024
Can't say enough good things about this repair shop. Brought them my Kia Niro for a 2nd opinion diagnostics after losing faith in Royal Kia, who quoted me $7k to replace the cylinder head. Top Notch spent the time to really understand what was happening, and fixed only what was needed (4 fuel injectors, the cylinder head had already been replaced) for a fraction of the dealer's estimated cost. The car has been running great since. Terrific service, thorough communication (Farrah is awesome), and very honest. Thanks!!
Apr 05, 2024
Great service, friendly too.
Mar 05, 2024
Very helpful and efficient . Actually looking forward to next car repair. Thankyou Chris and Farrah👍
Feb 05, 2024
Called yesterday for an estimate to replace my alternator. Was told they could work on it today and it would take 2 hours. After verifying this was needed, they got it in and out in the time they said, for a fair price! I was told I had a 36 month warranty. Super happy to have found this repair shop.
Feb 05, 2024
Fantastic service! They explain everything, and even have taken me under my car to see exactly what was wrong and what was done - without talking down to me. Farrah, the manager, is always so upbeat and accommodating. She goes above and beyond. Their waiting office has wi-fi, snacks, and comfy couches so if I have to stay for a while I have what I need. I take my older Mercedes there because I also want to keep supporting local, family-owned businesses (who do a better job than the dealership IMO)! Top Notch truly is top notch care.
Feb 05, 2024
Farah and Chris really care about their customers and do great, honest work for them. You can trust them to fix what's wrong with your vehicle at a fair price.
Dec 05, 2023
Always a great experience. Honest estimates, and quality work.
Dec 05, 2023
Appreciate dealing with a honest auto shop! My original quote for service ended up being $278.00 cheaper. The husband & wife team know their field.
Dec 05, 2023
Best. AutoShop. Ever. Great diagnostics and repair, beautiful turquoise waiting room (waiting room at all a plus), a loaner car!!! (a real rarity), very personable couple who work well together, all-around excellent service, and very experienced having owned a shop a long time. Came recommended and I was not disappointed—exceeded expectations. Yup, totally top-notch, they earned the name. Sept. 2022 Addition: Called up Farrah with a minor issue this time and asked them to check belts and hoses after the hot-sun season. They fixed me right up, no real problems and no charge, and when I said I thought I needed new brakes she said No I didn't, not yet. Honest, trustworthy, helpful, cheerful, friendly, great car repair, lovely waiting room! Update August 2023: These are my people and my shop, wouldn't go anywhere else. Farrah and Chris take such good care of me AND my car ;). I managed to limp in under my own power and he diagnosed the battery and starter within minutes, the car fixed and ready to go less than 24 hours later. I feel safe with these honest, talented people, a great relief to have them to turn to for all my car's mechanical needs.
Dec 05, 2023
Dropped my sister's car off. Small repair and they were able to squeeze her in. Good work and very fair pricing.
Dec 05, 2023
Fantastic, thanks so much for all you do!!! And have done !! Wouldn't have been able to do out job without you. Have told many people about Top Notch and will continue 👌 👍 to do so!!!
Dec 05, 2023
Farrah & Chris are always friendly, professional, and they certainly are experts in their profession. It's always a pleasure working with them.
Dec 05, 2023
Farrah is always a delight and her husband always makes sure my car is in tip top shape before I travel. Highly recommended to anyone.
Dec 05, 2023
Farrah is wonderful, knowledgeable, quick AND pleasant !! AC is working!!
Dec 05, 2023
Great customer service! They explain everything they are going to do in layman's terms. I've been going to them for 4 years and have never been disappointed.
Dec 05, 2023
Great place!
Dec 05, 2023
I bought a used corvette from Quebedeaux Buick-GMC in November 2022 and noticed problems shortly after I drove it off the lot. One of the issues was a loud rattle from the rear end of the vehicle and they said that it was normal with a performance car. I took the car to Top Notch, and they took my concerns seriously and corrected the issues that were missed by Quebedeaux. I appreciate their proactive communication with me every day that my car was in the shop. Farrah took the time to explain what was wrong and the suggested course of action. I am incredibly impressed with this business and do not plan to take my car anywhere else!
Dec 05, 2023
I have been having Chris and Farrah do my Lexus GX 470 repairs and service for the past year. I found them after being disappointed by other shops in Tucson. They are outstanding in their integrity, knowledge and ability to fix the problem right the first time at a reasonable cost. I highly recommended them.
Dec 05, 2023
I’ve been going here for a little over 2 years now, I don’t know how I haven’t left a review before. I moved here to Tucson and was nervous to find a new mechanic I could trust. I am so grateful I came here first, this place is truly amazing. I’ve never had less than a perfect 5 star experience here. They are always 100% honest and their pricing is very reasonable. They also will take the time to educate you and explain exactly is going on with your car. I hope to never leave Tucson just so I can continue to get my maintenance done here.
Dec 05, 2023
Just like their name says - Top Notch. Chris and Farrah are a husband and wife team that own Top Notch Auto and go way beyond the point of giving good service. I highly recommend them for your auto care specialist. I have been with them for years. They have never failed to exceed my expectations.
Dec 05, 2023
Love the people and service here.
Dec 05, 2023
Outstanding service every time I come here. Thank you so much for my new exhaust
Dec 05, 2023
These folks are an amazing team and their expertise is worth noting. I feel total confidence when they work on my vehicle. I have been in the automotive industry for over 33 years and I have never seen a technician like Chris. When I need a job done right, Top Notch is the place to go. Thank you Farrah and Chris
Dec 05, 2023
They are family owned and clearly care about taking great care of their customers to keep them coming back. I just moved here and have only visited them once so far. I will be back.
Dec 05, 2023
Top Notch is awesome!😁 They are extremely knowledgeable, hardworking, honest and caring. They diagnosed my 4 runner idle problem and fix it perfectly. She's purring like a kitten now! This is the only place to go for autocare! Ten tumbs up 👍👍👍👍👍👍👍👍👍👍
Dec 05, 2022
I am so fortunate to have discovered this blessed business. Farrah and Chris are exceptional in helping those of us who are burdened with the trials of car failure. I have presented my share of car complications with more than one vehicle and found Chris to be a most competent mechanic and Farrah to be the cement that holds Top Notch together. She has consistently gone the extra mile to ensure the best solution for each problem. I am especially grateful and highly recommend their services!
Dec 05, 2022
This place is amazing! Such wonderful and quick service! It's my go to regular service shop now!