Total Auto Pros
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Review highlights
"Great people. Great service. They keep the job done quickly and efficiently!"
"Prices are excellent and the service is outstanding."
"Great staff great place to get inyati bedliners"
Overview
Categories
Tire shop
Directions
5301 N 16th St
Phoenix, AZ, 85016
Phone number
Call: +1 602-280-7767Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews
Jul 06, 2024
Shawn Whitson was such a great person to work with. Iv’e never owned a 4WD vehicle or inquired about a lifted suspension. Shawn gave me genuine advice on how to achieve the look I wanted on my TRD Pro 4Runner while using most of the suspension parts included with that trim package. Ultimately I went with a leveling kit and a set of Black Rhino wheels and 285/70R17 Nitto Ridge Grappler tires. He steered me away from a tire I was set on by providing me with information learned from previous experience. I wanted my truck leveled without losing the same ride quality that I had with the stock Terra Grappler tires. Mission accomplished. I cannot thank Shawn enough for providing me honest information without pressuring me or upselling me. My truck handles perfectly both on and off road.
Jun 06, 2024
I got my windows tinted here and they did a great job. Fair pricing too! Highly recommend!
May 06, 2024
I worked with Alex who was very knowledgeable. I have a 2021 RAM 3500, That I travel with a Truck Camper. Ended up purchasing Carli backcountry 2.5 level system and new tires!!! It's amazing
Feb 06, 2024
Honest and fair.
Dec 06, 2023
Great people. Great service. They keep the job done quickly and efficiently!
Dec 06, 2023
Justin at Total Auto Pros and their dually tech knows what it takes and are great to work with! When other shops failed to make our brand new truck road worthy these guys made it right and were wonderful to work with!
Dec 06, 2023
Warm and friendly and clean. Wish they could have helped me.
Dec 06, 2022
Scott, Joey, and Todd are a great team and have excellent service. I will be returning and using them from now on. They did a great alingment on the 4runner and did a drop differential. Highly recommend!
Dec 06, 2022
They did an amazing job with my Silverado. Really listened to what I wanted and did it.
Dec 06, 2022
This is the second time dealing with TAP. They have fantastic customer service, as well as their quality of the work they do. I highly recommend them for your auto accessory needs.
Dec 06, 2022
This was my first experience doing any such work, and for an amateur without much knowledge, Scott and Shawn treated me with the utmost respect and attention. I was recommended to them by a very trustworthy friend in the industry, and I chose everything by email and only talked to them by phone (the vehicle was delivered directly to their workshop while I was traveling). I couldn't have been happier with the results. Their recommendations were spot on. They LISTENED to what I was looking for and delivered. After driving it for a few weeks, there are much more knowledgeable people who have looked closely at the work they did and all are very impressed. They not only make it look good, but actually functional as well. The ride is better than I could have ever imagined. After having used them this time, I will now go back to them with any of my vehicles in the future because they instill a TRUST that is hard to find sometimes. Thanks again to Shawn and the entire team!
Dec 06, 2022
Todd at Total Auto Pros was fantastic to work with, answering all my questions quickly and setting me up with exactly what I wanted. Thanks for the great work and service!
Dec 06, 2022
Total auto pros does great work. I had them install a lift kit and coil conversion, upper control arms, tie rods, and rear trailing arms on my Lexus GX470 in early 2021. The work they did was high quality and they even removed the fuses so that I wouldn’t have error lights for the missing air suspension, which was above what I expected. I then had them install lower control arms and a spacer to correct the ‘Toyota lean’ back in early 2022. Again, the work was great and I had nothing to complain about. I would 100% come back to these guys - quality work and straight shooters.
Dec 06, 2021
Best place to modify brand new vehicles. I wouldn't trust any other shop in town with modifying a suspension on a brand new vehicle. Knowledgeable and honest staff.
Dec 06, 2021
Brought my 06 Suburban into these guys for some new wheels. Good people and very organized.
Dec 06, 2021
Hands down the best place to take your car if you love it
Dec 06, 2021
I cannot say enough good things about total auto pros! Alex was awesome every time I went there… fabulous communication with a very professional demeanor . Great prices great people great business! I would definitely recommend this business .
Dec 06, 2021
I purchased a Jeep JK with about 20,000 miles on it a few years ago and brought it in here. The alignment was off when I bought it and it had started to develop a pretty bad vibration at anything over 55 MPH. So I took it in to get an alignment done here, when I set the appointment the rep on the phone seemed convinced this was Jeep death wobble. Having owned a prior jeep and experienced and repaired death wobble, I was pretty confident this was not the issue, especially given the symptoms and the mileage. But I decided to set the appointment and get the alignment done any way. I dropped it off at the appointment and shortly thereafter got a call that the car was done and to stop by. When I came back they told me they had diagnosed it as death wobble and that an alignment wouldn't help. They then proceeded to tell me that I needed to replace the ball bearings in the tie rod and draglink, and proceeded to wedge a crow bar in the ball joint to try to make it flex, telling me that this meant it had gone bad. Glad I didn't buy their $1,000 solution, turns out the real problem was that the Mud Terrain tires on it had worn unevenly due to the alignment issue (tire cupping) and that was causing the vibration. Two new tires and an alignment from another shop and the problem has been 100% fixed for the last 40,000 miles. I can't decide if this was just incompetence or if they were intentionally trying to sell me something I didn't need. Seems like a shop such as this should be able to spot the difference between death wobble and tire cupping.
Dec 06, 2021
I spoke to Todd about getting an alignment done. He was very professional and was able to get me in and out with no issues. The tech who worked on my truck did a great job. Their shop has a little bit of everything. Nice cars, trucks, jeeps and even UTVs.
Dec 06, 2021
These guys took care of me and got my truck back in time and no issues un between, all I did was give them ideas and they got it done. And I am really satisfied. They completed my 2021 Ram with lowering rear end and flip cover and my 2021 F450 with a little more than that. Thank you Mike and team.
Dec 06, 2021
This place is awesome and will create virtually anything you want and does amazing quality work! The staff and owner are top notch and very friendly, and glad to answer any questions you have.
Dec 06, 2021
Very professional and courteous. Super helpful.
Dec 06, 2021
We had some cameras installed on the company trucks. The SR couldn't tell me much about the DVR and cameras, he said it was because we brought them in, so I guess I will look into it through Google. Other then that the people her are attentive and come check on you when enter the store. This place seems to do a lot of cool installations.
Dec 06, 2020
Big John has the answers for everything. He is very knowledgeable in the aftermarket parts world, And you gotta see him in bluejeans! wow!
Dec 06, 2020
Great customer service and very knowledgeable. Scott and his are top notch with a lot of experience. Keep up the great work!!
Dec 06, 2020
Great service
Dec 06, 2020
Great service and very professional
Dec 06, 2020
Great work. They were able to get my lifted 4runner alignment done properly after firestone made it worse and claimed they couldn't do any better. Drove 35 minutes away and would do so again.
Dec 06, 2020
I used to know someone that used to work here, back when I had 2001 Nissan pathfinder. Nicholas just recently recommended them as well. I've always truly believe firmly on word-of-mouth on going to a place for any type of work.
Dec 06, 2020
Quite surprised, not so custom - you should probably call before visiting them, they don’t work on all models of vehicles. I appreciate the time but felt that not much thought was given for a solution for adding more light to my vehicle.
Dec 06, 2020
Totally changed the look of my Colorado... I couldn't be more happy with how it turned out!
Dec 06, 2020
Very cool peeps. Shawn took notes on everything that I was interested in and gave me quotes via email the same day.