Total Automotive
5
4
3
2
1
Review highlights
"Public friendly"
"Great service and staff kept me informed during the process."
"Awe some place they did my alignment on my Dodge Charger on the machine."
Overview
Categories
Auto repair shop
Directions
9500 Monroe Rd
Houston, TX, 77075
Phone number
Call: (713) 393-7293Website
N/A
Hours
Sunday
Closed
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:30 PM
Saturday
7:00 AM - 7:00 PM
Reviews
Mar 07, 2024
Public friendly
Dec 07, 2023
Took my sentra to get the transmission fixed, I paid up front. Was told it would take about a month to be ready, a month passed no call from them I had to call to find out about my car. I was told they couldn't find parts for the next 3 months. Finally on the 4th month of being without my car they tell me its ready to be picked up. I'm given 30 days warranty and of course after 35 days the car breaks down with a bad transmission once more. So I'm out about 2k dollars and still no car. I don't recommend this place at all, bad customer service and worse mechanical service.
Dec 07, 2023
Excellent service!
Dec 07, 2021
Pretty reasonable prices diffnately take it here before I go to overpriced rip off dealership
Dec 07, 2020
Great work and reasonable prices
Dec 07, 2020
Unorganized
Dec 07, 2020
I came to this shop to get an alignment. The owner tells me his mechanic is at lunch at 3PM in the afternoon and will be back in 45 minutes( very unprofessional ), so I came back later. When I arrived the mechanic tried to tell me it was $55 for the alignment after the OWNER told me is was $50. Red flag there. Basically mechanic tried to tell me I needed repairs before he could align it even though I got all brand new parts 2 days before by my personal mechanic. And then seeing that I no longer wanted to do business with them he wanted to charge me $10 just for looking at it. They never told me beforehand that there was a service charge. Bottom line is dont do business with this shop they are trash and will DEFINITELY TRY TO GET OVER ON YOU.
Dec 07, 2020
My fuel pump went out on Saturday afternoon got it towed right before they closed and was ready on Monday afternoon. At a very affordable price
Dec 07, 2019
Bad place they will take your money and tell you excuses about the car, and when you call the they don't answer.It took me about 3 weeks to get my car when they told me it would only take 3 days
Dec 07, 2018
Awe some place they did my alignment on my Dodge Charger on the machine. And it was done right. It only took an hour. I'll be back soon for work on my other car. Thankx guys
Dec 07, 2018
Great service, thanks Edgar.
Dec 07, 2018
Guy was happy to do business at first to take my truck in, said it would take him 3 weeks to fix my engine and took him 3 months and not only that, after the 3 months my engine was missing half the screws and bolts and nuts, broke my wiper supports and started leaking oil like crazy, and then of course after sitting there for 3 months my battery went bad and had to buy a new one the very next day the check engine light came on took it back and he said that was an existing issue and it would cost an extra 1000 dollars after i paid him 3500 dollars. I dont normally write reviews but i really hope this helps people to stay away from this place for good. Long story short... i ended up taking my truck to a dealer and got almost nothing for it and got a very nice monthly note for a new one hahaha fml do yourselves a favor and stay tf away from this guy and this place.
Dec 07, 2018
Rapidos en su trabajo pero un poco caro
Dec 07, 2018
Their prices are fair buy they seem to go through many mechanics because no one other than the owner is ever familiar when we visit. The office needs an outside door so you don't have to walk in the shop without needing to enter the office.
Dec 07, 2018
They are nothing fancy and polished but they are good. Honest on what I needed and didn't need. Did not up charge me. If they found an unforeseen problem they called me before anything. As to Sergio Castillo saying there's no door (if he was ever there) the door is right in the front as shown in pictures.
Dec 07, 2017
GOOD Mechanics. Friendly Service. Front Office clean and Owners accessible and helpful answering questions. Felt welcomed and Comfortable going there!
Dec 07, 2017
Good work. Good Price. Nice Guy.
Dec 07, 2017
Great service and staff kept me informed during the process. Knowledgeable and friendly staff.
Dec 07, 2017
Owners are nice and willing to work with you.