Tracy's Foreign Cars

Nov 05, 2024

Took my 2009 VW to Tracys for several things. They got to it pretty quick and got it out pretty quick excellent repair the car rides and drives so much better and my windows actually work like they're supposed to no more leaks anywhere

Sep 05, 2024

A HUGE thank you to Mr. Sam at Tracy’s Foreign Car Service on Monroe Ave. My worst nightmare came true when Blueberry (my car) started making some noises and having issues. Mr. Sam saw that my world was crumbling and quickly came to the rescue by not only checking in on me but also giving great service to Blueberry. We both truly appreciate it.

Aug 05, 2024

The service I received at Tracy's was outstanding! My son and I were driving from NC to TX in July when his air conditioning went out. They were kind enough to take a look at the car right before a holiday weekend. Not only were they able to fix his air conditioner, they helped us out in a very challenging and stressful situation. They did more than they had to to ensure that we made it to TX. I will be forever grateful to the kindness and integrity that Sam and his staff showed us. I would HIGHLY recommend them to anyone!

Mar 05, 2024

Tracy was very rude not helpful at all when I called with questions needing my vehicle fixed he never suggested that I come in he told me he would pass on my business I never had customer service experience like this before I wouldn't advise anyway to do business here

Jan 05, 2024

Great honest knowledgeable car folks.

Jan 05, 2024

Top notch for decades

Dec 05, 2023

Fast, professional, and trust worthy

Dec 05, 2023

5 stars all the way!! Everyone was amazing & my CLK 350 Mercedes is on the road again!! I am very pleased with the service and price!! U guys deserve 10 stars

Dec 05, 2023

Always on time and quality. They don't BS... They tell it like it is and then fix it. Glad I found them...you will be too.

Dec 05, 2023

Good service but in a high side on charges.

Dec 05, 2023

I have a young adult child in Memphis who was driving one of our foreign cars while hers was being repaired. She brought the BMW home at Christmas and the radiator died on her trip home. We had a friend recommend Tracy’s because we knew no one in the business, since we aren’t from there. I called Sam, my husband called Sam and I’m sure we were annoying but he couldn’t have been nicer. He was honest and the price was fair for a BMW. I absolutely recommend this business.

Dec 05, 2023

I was visiting Memphis from Jackson Mississippi. When my car all of a sudden stop moving . I was stranded 300 miles from home . I called around looking for a reputable, reasonable business . Tracy’s wasted no time getting me in on Presidents Day. After having my Infiniti towed to his shop he called me in less than 30 mins with a diagnostic to tell me My axle had broken 😱They tried to find one nearby but wasn’t lucky . They had to overnight the part. They called me at 11 am to say the part was there and at 2:26 he called again to say my car is Fixed and ready to go. Unbelievable !!!!!!!! in only 1 day I was good as new. I made It home safely and no issues. The price was reasonable for the service and labor . Really nice customer service and explained everything in non mechanical terms so I would Understand lol . Highly Recommended.

Dec 05, 2023

Sam and his crew are fabulous. I’ve been bringing him all my vehicles for over 5 years.

Dec 05, 2023

Very knowledgeable & thorough. Excellent work. Highly recommend.

Dec 05, 2022

A great service and fair prices

Dec 05, 2022

Always honest and fair.

Dec 05, 2022

Awesome service and great work!

Dec 05, 2022

Good, friendly, truthful

Dec 05, 2022

I recently took my Mercedes to Tracy’s to get a head light replaced. I originally called to inquire if Tracy’s would not only be able to replace the head lamp, but also program it. I was told yes and yes! A week later I brung my vehicle for a diagnostic and to get a quote on parts and labor cost. I was told $2600 would be what I was looking at. So a few days later I bring my car in, and I’m told that it will be ready by the middle of the next week. Fast forward, after 3 weeks of them having my car, they were able to replace the fixture, however they installed the fixture improperly (headlight is pointing downward) and furthermore were not able to program it properly so it doesn’t function properly. And to add I ended up paying exactly $4000 for the half way done service. Great guys on the phone but things were not what they said it would be and I honestly feel ripped off.

Dec 05, 2021

I am not sure why the Mercedes dealership's oil changes and simple repairs are so expensive. I understand paying for waiting room comfort, but to what end? Tracy's Foreign Cars may not have the vibrating chairs, but the "you are a valuable customer" feeling you get while waiting on your vehicle is priceless. Thank you, Sam! 👍🏽🇺🇸. 👏🏾x9 Thomas

Dec 05, 2021

I normally don't write reviews and don't like reading long one but had to give Tracy's a shoutout. Quite view: Very professional, respectful friendly staff and Quality fast service. Extended view: My car broke while on vacation i couldn't not find dealership to take my car. Search and found Tracy's Foreign cars. I called and spoke with Sam explained to him my situation, he helped me get my car stared I was able to drive it to his shop. In spite of him being super busy he took the time to fixed my Car and saved my vacation. Sam, Thank God for people like and your staff. It's hard to find good honest folks today, thanks for all you done for us you guys where a blessing.

Dec 05, 2021

I often boast how Chick-fil-A treats the consumer. If you own a foreign car and prefer not to visit the dealership, Tracy's Foreign Cars should be your first stop. They treat the consumer with the same hospitality you would receive at Chick-fil-A. Walk-in with the right attitude, and you will get the right price. Warning- they do have a price for customers with nasty attitudes. 😳 Ask for Sam, an extremely professional and knowledgeable individual. Sharon(office secretary) is the cream on the top. I will return! 👍🏽🇺🇸 TET

Dec 05, 2021

Sam was really helpful with an engine light issue we had passing through town and made time to help us out despite being busy. Thank you Sam and team!

Dec 05, 2021

Sam was very helpful! They weren't even taking new client's but he made time to make sure our vehicle was ok to travel to VA from Texas. 5 stars

Dec 05, 2021

This business was referred to me by a colleague and I am absolutely impressed with the warmth and professionalism of the staff. They immediately made me feel like I was at home. They quickly and thoroughly evaluated my vehicle. They took time to explain to me what needed to be fixed and their prices are beyond fair. They gave me options and sat down with me to problem solve. I will be back and intend to refer them to friends/family. They are a true asset to the community. Thank you.

Dec 05, 2021

Very prompt service and the gentleman working up front (I think his name was Sam) was very nice and told me exactly what I needed and nothing else. Thanks!