Tri-Care Automotive

Aug 07, 2024

Great shop. Used them years ago when I lived here. This time my wife had a breakdown while fleeing from a hurricane. Tricare took great care of her, diagnosed the problem, found the underlying cause instead of just swapping parts, and turned around the repair in just a couple of days. I wish I could find a shop I trust this much where I live.

Jul 07, 2024

I took my car to Tri-Care based on a recommendation from the Buick dealership. The dealership told me they couldn't seevice my car because it is over 10 years old. I was very skeptical with Tri-Care, however I received excellent service!!! The customer service was superb. Not only did they give me a follow up call to see how my car was running ok, they gave me a car care gift bag and a thank you card in the mail. I was very pleased with the service and treatment. Tri-Care will be my automotive maintenance from now on. They have excellent Customer Service. Stephanie Y.

Jun 07, 2024

Always top notch service and fast to get you in and out. The best around!!!!!

Jun 07, 2024

Jose and his team did a remarkable job. Friendly and efficient. Thank you!

Apr 07, 2024

I purchased my truck brand new. It had never been worked on before. I took it to Tri-Care to have some lifters replaced in my engine a year later, after the warranty had expired. Upon inspection after their service, I was surprised to find that many components were not reinstalled properly. When I attempted to change my thermostat, I discovered parts left hanging without proper reattachment. Additionally, some nuts and bolts were missing from places where they were deemed unnecessary by the service personnel. I cannot recommend this company to anyone.

Jan 07, 2024

Glad I looked up Tri care real people that takes care of business!! Thanks for your help and Trey got me back on the road like I never was down!!

Dec 07, 2023

Courtney was amazing! I needed a new engine and she moved heaven and earth to get me one! She did all of the work with the warranty folks ordering the engine, everything. She called me regularly to give me updates. Couldn’t be more pleased with the service I got from Tri-care

Dec 07, 2023

How do you swap an engine Engine light came on 2nd day EGR failure heaters not working they say it stopped up no need to pull the - and of course I will need to pay for it I'm going home to go flush it if I find RTV I'll let you know there will be poor techni cal skills Hand service It were me I will probably look into why the heater stopped working after I put in a new engine Whatever's in that heater core is also floating around in my engine am I radiator I was sure want to know why the engine light was on and I will probably want to fix it but they didn't their bill is paid they don't care they made The last dollar for me they're gonna make

Dec 07, 2023

I took my vehicle here to be diagnosed. They misdiagnosed my vehicle and told me to have it totaled out through my insurance company. I took the vehicle to Forbes Automotive to get a second opinion. The problem was a loose wire and it was easy fix.

Dec 07, 2023

The service was top-notch. They called me every step of the way to keep me informed, and my bill was actually a little cheaper than what I was quoted. Will definitely be coming back!

Dec 07, 2023

They take care of our business trucks and do an amazing job each time

Dec 07, 2023

Very knowledgeable and professional team. They take great care of their customers.

Dec 07, 2023

amazing service as always. Courtney and Jose are great. Seth and Tyler were super friendly! My go to for every oil change or mechanical need.

Dec 07, 2023

Always great craftsmanship when you need them for a fair price!

Dec 07, 2023

Brought my sons Mazda b3000 there to have the manual transmission looked at, needed a complete overhaul. Paid 3500 to have it overhauled, back a week later it would kick out of third gear, they looked at it and said it was ok. Drove it for a year and a half and the clutch went out. Brought it to a professional transmission repair shop, the transmission failed and caused the clutch to go out-4000 to repair both. The transmission mechanic showed us that whoever worked on it put at least three incorrect parts in the transmission and that was the cause of the damage, they used some shade tree guy, not their normal transmission company. Went back to Tricare to ask for some help and they said it was past the warranty period and could not cover the repair. Their motto is principal over price, next step is an attorney.

Dec 07, 2023

Car was overheating and I was referred to this place. Recommended I essentially change my entire cooling system and wanted to charge me $1500 for it. Told them I would just pay for the diagnostics only, because I was immediately suspicious. Told me my car would still run fine with a/c on, not even a mile down the road my car overheats with coolant spewing everywhere. I knew the car at least ran with the a/c off so I added coolant and went home to Houston to my family mechanic. They told me this quote was borderline criminal. For example, Tri-care wanted to replace my thermostat. My family mechanic demonstrated a test on my thermostat to me to show how it clearly works fine. Tri-care straight up lied. My issue ended up solely being bad fan clutch. Got it replaced and my car runs like brand new, with a/c and on long high rpm drives. Repair was $250. Don’t let the 5 star reviews fool you. They replace way more than you need so they can significantly over-inflate the price. I’m sure they’ll defend this with “well it’s bound to fail sooner rather than later so we recommend replacing it” to cover their bases. Do not come here, typical big name shop just trying to make as much money as possible. Sure, they’ll fix your issue. Except they’ll also convince you that you need hundreds of dollars worth of unnecessary repairs as well.

Dec 07, 2023

Dishonest company. I was quoted 1100 for an ignition coil replacement and spark plugs. Coil replacement is a fast easy job. The spark plugs, which they were charging me $38 a piece for , but are actually $10 a piece . Wow. Also told me I had to pay for the diagnostic fee on top of the services. Update : my son did all of the above for 180 parts and about an hour an half times with wrong tools … had to use what he had

Dec 07, 2023

Fast friendly service, Courtney was the absolute best and helping me with my issues. Told her I needed the vehicle back by Friday, she said she would try her best to make that happen, and it was ready by thursday! I have never used this company before however, I will definitely use them again in the future. Update: There was a few issues with my repair, however Tri-care went above and beyond resolving those issues!! A few days after the final fix, the owner called me personally saying that he had seen that my vehicle returned a few times, and asked if it was right, told him that it was. He said that if I had anymore problems with it to contact him directly. NOW THAT IS TOP NOTCH CUSTOMER SERVICE!!!! Will definitely use again for future repairs and will highly recommend!

Dec 07, 2023

In addition to repairs to service & personal vehicles routine oil & filter changes. Although manufacturers recommendations for oil filter replacement is hand tight, TC has routinely tightened filter to the extent it was impossible for us to remove oil filter without returning to them to have it removed. For years you could count on TC for reliable service to your vehicles in a timely manner fixed right the first time. Hasn’t been our most recent experiences.

Dec 07, 2023

Very good at what they do.

Dec 07, 2022

Got here when they said it would be ready and still had to wait almost 2 hours.

Dec 07, 2022

I don't normally write Google reviews. I have a 2004 GMC Sierra 2500HD Duramax Diesel. It died and would not start. None of the GM dealers in Baton Rouge would even look at my truck. Wife contacted Tri-Care and they agreed to look at my truck. Tri-Care contacted me as soon as the Tow truck arrived at their location. I dealt with Trey from start to finish. He was clear, concise, and very friendly. They got my truck diagnosed (dead fuel injector control module) and repaired a lot faster than they predicted. I highly recommend them!! Thanks Trey and Tri-Care Automotive.

Dec 07, 2022

Courtney and the team at Tri-Care always take care of me and my vehicle in a professional and timely manner. I wouldn't take my vehicle anywhere else.

Dec 07, 2022

I had damage to the circuits and modules in our Yukon due to a lightning strike. Courtney coordinated with the insurance company and facilitated the very complicated repair. Great outfit!

Dec 07, 2022

I love this shop! Always friendly and helpful. If you want a trusted mechanic shop that actually knows what they’re doing, go here. 😃

Dec 07, 2022

The Tri-care team is fantastic! They are always helpful and go over and beyond! Keep up the great work!

Dec 07, 2022

Truly did me a solid this time around and fast as always! Customer for life! Took my 2015 RAM in on a Friday to have broken exhaust manifold studs on both sides of the engine replaced. They had it done by the following Tuesday morning. They did not deviate at all from the quote they gave me. They were fast and friendly.