Trowell & Turner Automotive

Nov 13, 2024

Can't believe I've never left them a review! I've been going there since 2019, and they're the most honest, experienced, trustworthy, and thorough mechanics! I can always trust them to do the job right and charge prices that are more than fair. Everyone knows that a mechanic that you can trust is hard to find. They are always friendly and communicative. Terry remembers me by name when I call, and we have started taking both cars there even for oil changes because when we go anywhere else, we aren't sure that we're being dealt with honestly when it comes to the maintenance that might be needed in the future. Highly recommend!!!!!!!!

Nov 13, 2024

I went in today to get my car checked up. As a young woman it can be difficult to trust that you’re being told the truth for automotive repairs, here I felt no such thing. They treat everyone with respect and kindness.They explained everything to me in great detail and took the time to get to know me too. I was stuck there for a couple hours because I live pretty far from the shop. They accommodated for me, made me feel welcome, and got a few laughs from me too. I highly recommend this place, a great team who know what they’re doing :D

Oct 27, 2024

Great shop to fix it right the first time. Honest and dependable

Jul 27, 2024

I have a Lincoln contential that I took to the dealership and they wanted 5,000 to fix it. I had heard about Trowell and Turner so I had it towed there and they fixed it in 1 day and the price was very very fair and no where near 5,ooo. I highly recommended them. Great people!!!

Jul 27, 2024

These guys do really good work normally have you out and about 4 to 5 hours

Jun 27, 2024

As someone who likes to do my own work on my cars it isn't often I pay others to do so, but when the task is too big or I'm out of time I know I can trust Trowell & Turner with my vehicles. They are a trustworthy mechanic shop in Dallas Love Field area and have done lots of work to multiple of my vehicles.

Jun 27, 2024

I recently visited Trowell and Turner for some much-needed car repairs, and I was thoroughly impressed with the service I received. From the moment I walked in, the staff was welcoming and professional, ensuring that I felt informed and comfortable with the process. The mechanics were highly skilled and transparent about the work needed, providing a detailed explanation and fair pricing. Not only was my car fixed in a timely manner, but the quality of the work was top-notch, and my car has been running smoothly ever since. I appreciate the honesty and integrity of this shop and would highly recommend them to anyone in need of reliable auto services.

Jun 27, 2024

SCAM I called and they just quoted me $600 for a coolant exchange on a 2013 RAV4 when everywhere else was around $120 to $150. WILD

Apr 27, 2024

Came here because my car was running hot. They informed me that I would need a new alternator. However their charges to repair it was going to be $800 which I feel is completely unreasonable being that my car is an older car (a 2012 model). They were all friendly and helpful until I decided to not continue with the repair. I kind of felt pressured to get the service. They were moving so fast. As soon as they got my car to the back they started taking my alternator out when I informed them that I wanted to make sure I had the funds to get the repair. I called around and got a few different quotes from other mechanics and they all were in the $300-$400 range. I found another professional mechanic about 5 mins from this shop called Flores Muffler and Radiator and they got me in and out the same day for $385. They also gave me a warranty on my alternator and labor for 1 year. As a woman I recommend going with your dad or a male figure who has some sense about cars because I went alone and as a woman it’s very hard to find a trustworthy mechanic who won’t try to get over on you. Lastly when I got my car back from them after them having to put my alternator back in my car my radiator was leaking coolant really really bad. My car was not leaking before I brought it to them. I didn’t argue with them about it because thank god I was going up the street to get my car fixed some where else. Moral of the story is ladies be careful.

Apr 27, 2024

Larry, Brian, Senior and the whole team at Trowell & Turner are Awesome!! Courteous, Knowledgeable & Efficient. I brought in two different vehicles for pre-purchase inspections and they thoroughly checked everything out and brought to my attention areas of concern that I was able to take back to the bargaining table. They are Fantastic!!

Apr 27, 2024

Recently, while driving through Dallas my car broke down off of 35. After a quick google search coupled with the guidance of the tow truck driver. I sent my car to Trowell and Turner. Best move I could’ve made. Upon arriving at the shop, I was met by the friendliest group of guys I’ve ever met. They checked my car out and found a faulty water pump. They explained what caused the pump to fail and what it would take to fix it. My entire bill was explained upfront. Further, when they began looking for a replacement water pump, they called multiple vendors right in front of me so I heard what the parts costs. They were beyond helpful. I turned down multiple offers of lunch or a ride down to whataburger. I have not had an experience like this before. I highly recommend this shop! A++

Mar 27, 2024

Being a female, I am weary of being taken advantage of when taking my car to get worked on. Terry Harding was able to tell me what was wrong with my car and how it could cause other issues if not fixed in terms I completely understood. He did not try to sell me things I did not need and my expenses were very reasonably priced. I will definitely be bringing my car here again whenever I have any issues. Great customer service.

Mar 27, 2024

Honest, kind and fair pricing! They’ve earned a forever customer. Won’t take our car anywhere else from now on!

Mar 27, 2024

These people seemed to be very nice, And I don't think they meant to give me a bad deal. Went in and needed a new MAP sensor, was stressed about it an anxious and they were very kind. Was charged $350 and didn't think anything of it, as I know nothing about cars. Not even a week later and my car stalls again, same code, took it to a family friend’s shop and it's the MAP sensor again. They got a brand-new MAP sensor from the dealership for less than $100. Was charged more for labor but it was still much less than $350. Was quick to replace and fine since. I don't think it was intentional, but the large gap in prices confused me. Especially considering that the sensor they gave me was not brand new or from the dealership. Edit: They saw my review and offered me a full refund, and as I said, these people do seem very nice and I am sure it wasn’t intentional. However, I still thinks its important to leave this review. Grateful for the refund, Brian is very kind.

Mar 27, 2024

This is no longer owned by a Trowell or a Turner. It is owned by a Wallace and a Daggett, and in my opinion, they are bad men

Feb 27, 2024

Far and away the best auto experience I’ve had. Incredible customer service. Everyone I spoke to was very kind and helpful.

Jan 27, 2024

They helped save us a lot of money. These guys actually care about the customer and not just getting as much money out of you as possible.

Jan 27, 2024

We stopped there because our red Subaru’s wheel was loose and they helped us without hesitations. and it might have seem like it was a small work.But my dad was grateful because they were very kind. Thank you guys!

Nov 27, 2023

Brian and his team are people of integrity. It was my absolute PLEASURE doing business with them. if you are looking for a honest business, you should come here for all their car needs. They will take great care of you.

Nov 27, 2023

Fair prices, honest and transparent.

Nov 27, 2023

Great work, and overall honest. Highly recommend T&T for all your vehicle needs.

Nov 27, 2023

I always feel like I get a fair deal at Trowell and Turner. I trust them to do high quality work and charge a reasonable price.

Nov 27, 2023

I give Trowell & Turner my highest recommendation: I would tell my grandmother to go there. It's a great team of mechanics that know what they're doing and very reasonably priced. Honestly, the technicians seem pretty happy to be there as well! I brought my car in for "a noise", and they knew right away what the issue was which tells me they are very experienced.

Nov 27, 2023

Incredible customer service. I was Able to drop my car off and have it back within 3 hours. Truly caring and wonderful staff.

Nov 27, 2023

The guys are super helpful and very kind and professional. They go above and beyond to help their customers. I highly recommend Trowell & Turner Automotive!

Nov 27, 2023

The mechanics here have been very honest and reliable, and that's a hard thing to find these days.

Nov 27, 2023

The most knowledgeable mechanics I have had the pleasure of doing business with

Nov 27, 2023

These guys are the best! We asked them to take a look at some cars we were thinking about buying. They made all the difference. Such a great group of guys!!

Nov 27, 2023

Very good Automotive Shop my daughter took car in for service Terry looked over vehicle and took the time to call me and explain everything that needed to be done in detail. Terry is very professional i highly recommend this shop !

Nov 27, 2023

great work, knowledgeable and very helpful. and most importantly TRUSTWORTHY of your time and money

Nov 27, 2022

Great work, fair prices and fantastic employees!

Nov 27, 2022

Very honest, old school shop. They were able to diagnose an issue even the dealer couldn't figure out. Communications was excellent, kept me updated the entire time and the pricing was very fair.

Nov 27, 2022

Great shop! Professional and courteous. Always get our vehicles out in a timely manner.

Nov 27, 2022

Honest and professional. I won't go anywhere else for my car.

Nov 27, 2022

I went 2 weeks without my car. I took it to Firestone and got it fixed on what they diagnosed my car with. It was all wrong. My coworker told me about Trowell and Turner. I called them immediately. They couldn’t get in the same day because they were busy but when I tell you when I took my car to them how PROFESSIONAL AND how they made sure I understood what was going on with my car and what was needed. They even made me more comfortable as a woman trying to get her car fixed and not being lead wrong and wasting money like I previous did. I trust this shop. They will not lead you wrong. They got my car fixed and I had no issues with the cost of everything. I will always go back there. I will recommend anyone to them. The shop is amazing. From the dad to the son that works there. The customer service is amazing as well. I was so excited when I got my car this morning. I really appreciate the honesty they gave me.

Nov 27, 2022

T&T was recommended to me by my neighbor. He said they were fair, efficient and easy to deal with. I agree and will add they are honest. I did not have an appt, I showed up w my jeep at 730 am. Talked w the guys, they dropped me off at work. Called before 9 to give me an estimate and the jeep was done before 2. They were super nice, definitely a go too garage. Highly recommend.