Troy Automotive

Mar 27, 2024

Great service

Mar 27, 2024

The services provided to me at Troy Automotive exceeded my initial expectations and more. They were attentive to my vehicular needs and was able to provide me expeditious responses based on the status of my repairs. If there is anyone who resides within the Dallas, Texas jurisdiction and is experiencing issues with their vehicle; please take the initiative to visit Troy Automotive as their services are top-tier and highly renowned without question.

Nov 27, 2022

Catalytic converter missing from my car after the "work" they did

Nov 27, 2022

They did an amazing job on my car! Great service

Nov 27, 2021

Excellent customer service , very knowledgeable and friendly staff. Always get my oil change and state inspections done here. Highly recommend!

Nov 27, 2021

Fast, friendly and professional guys. Great service.

Nov 27, 2021

Good fast service and honest work. Did a great job and I was very satisfied. Will definitely go back again for other work. Thank you Troy!

Nov 27, 2021

Good service I will come back

Nov 27, 2021

Great place to have any type of car maintenance done. Professional environment. Highly recommend Troy Automotive.

Nov 27, 2021

I called Troy Automotive regarding a safety inspection they performed on a vehicle my employer owns. The first time I called, they hung up on me after I introduced myself - still not sure why. The second time I called, the man on the line refused to help me at all. Not only would he not answer my question, he refused to transfer me to someone who could, including the technician who performed the inspection. He told me I'd have to speak to the owners but would not give me any information on when they'd be in or how to reach them. The employees at Troy Automotive are extremely unprofessional and unhelpful, and I'm honestly not sure how they stay in business if this is how they treat someone asking a simple question.

Nov 27, 2021

My Honda was busted for real and then these guys fixed it so fast. Don't know anything about cars and these guys really took good care of me

Nov 27, 2021

Omg! They were really the best. I got my engine fixed on time. I really recommend them. Thank you

Nov 27, 2021

They good doing work with transmission and engines also got my inspection sticker there . Good people to work with will most likely return for more services. Good job Troy Automotive

Nov 27, 2021

Troy Automotive always answer when you call and same when you enter. They will take care of you and get you back going. Prices are very reasonable and affordable. I highly recommend this place.

Nov 27, 2021

Very good guys

Nov 27, 2020

Been calling you Sir Since November , You did transmission WORK for Isaac Ruiz my Son you don't return calls he paid you 1000 cash . He has a 2 year warranty your so WRONG not keeping your word .. I urge all NOT to use your facility .. ALSO I WILL REPORT YOU TO THE BBB AND CHANNEL 4 AND CHANNEL 5 ....

Nov 27, 2020

Troy Automotive I spend 2,000$$ dollars on a rebuild and he didn’t fix nothing and I believe he was going to try to take my vehicle didn’t want to give it back.Very rude had to call cops worst experience I ever had.

Nov 27, 2019

4 months and my truck is not working bad service

Nov 27, 2019

Great overall, good customer service and they worked hard and fast!

Nov 27, 2018

Fast and Great Customer Serivce

Nov 27, 2018

Good service and great people oil change was done in less than 30 min I'll be back

Nov 27, 2018

I have been called 3 times by this company, and they have not left voicemails any of the 3 times. Googled the number, and found out it was Troys... I have never done business here, so no clue why they keep calling me. If someone wrote down my number as a call back number for their car, I'd get it, but shouldn't any reliable business leave a voicemail when they are calling someone?

Nov 27, 2018

Please STOP calling me!!! I have received numerous calls, over 10+ with NO voicemails. What do you want from me and how did you get my number?? I even answered one of the many calls you dialed, and no response! I will be blocking you, thank you for your annoying business!

Nov 27, 2018

if you wanna get you oil change or something simple this place can do it. I arrive here and ask to have my light reset, which they did it with no issue whatsoever. I had already purchase my oil next door. all they did was change the oil and pump some air in my passanger tire. Good small place to do business. I will certainly be back. I'm planning to purchase a car in the near future and I will use Troy automotive to look at it and gve me any advise if possible. I will be referring friends to this small shop.

Nov 27, 2017

Best people great customer service great prices

Nov 27, 2017

Troy Automotive diagnosed and solved the electrical problem,woth my car. They were fast friendly and affordable. I highly recommend them!!

Nov 27, 2017

Excellent customer service and technicians and very reasonable

Nov 27, 2017

Great work and good people . I will return for sure . They are working on their tow truck I will be using them again and again . Thank you

Nov 27, 2017

Had a good experience at this shop. I recommend it

Nov 27, 2017

This place was ok . They did my oil change quick and I was able to leave and go on with My day. The only negative thing is they didn't take credit cards and the heavy set guy looked tired. Overall was good.

Nov 27, 2017

Travis is a liar, cheat, and a scam artist. His mechanic Pat came to pick up my truck, started it, and drove it onto the wrecker. By the time I got my truck back, it could not be started at the ignition, the oil pan was crushed, and the AC compressor no longer worked. The five month warranty wasn't worth the paper on which it was written. Travis cursed me on the phone for paying him the price he offered to do the job because he later decided it was not enough. My complaint to the Better Business Bureau went unanswered by Travis. His website is a joke using B stock pictures from other shops. Hope $1350 was worth your word being worthless bud. Real stand up guy.

Nov 27, 2017

great place to do business with. the towing is good and on time, the rate was cheaper than most towing companies

Nov 27, 2016

I came because they were open on Sunday. I arrived and a man asked me in the parking lot "if I was his wife", I assumed he ment the owners wife. He was clearly on drugs, he also asked if I smoked weed and offered to sell me some. Eyes yellow and jittery, he was on more than pot. I grew up around drug use. I'm not just saying that, he was on something harder, his teeth were brown. He first told me he couldn't help because the owner left but then said he would add oil to my car because "they are about that money" then asked to use my phone, only accepted cash not putting it in the cash register and asked for a ride to a gas station near by. So sketchy, I will never come near this place again.