TTS Auto Service

Dec 01, 2024

Had a really great experience here with my jeep. Good communication, quick turnaround, and did not feel taken advantage of at all. Ended up being easily 2-3k cheaper than the dealership quote and they saved me on an unnecessary water pump replacement as well. Highly recommend.

Nov 23, 2024

Great service! I needed a car inspection, and was able to get in and out pretty quickly. The waiting room area was also clean and comfortable. There wasn’t a restroom in the waiting area, but they allowed me to use the employee restroom (so don’t hesitate to ask!) They seem to have an efficient and no-nonsense operation. I learned that the business is run by two brothers. They’re owner-operators and they inherited the business from their grandfather. With how orderly and efficient everything was, I could tell that they take great pride in their work and in their business overall. I’ll definitely be back!

Nov 23, 2024

I've used TTS a couple of times now once for my Toyota Matrix, and another for my daughters Mazda CX9, both times TTS was great! They didn't try to gouge me or upsell me on something I didn't need. They were able to do the work in a day, they were communicative and flexible. They did a great job! It's hard to find a good repair shop and this is one. I have recommended them to friends and family and will go back. This is a good auto repair company.

Nov 16, 2024

My car started overheating, and they were able to see me first thing the next day. They were professional and understanding, getting my car fixed same day for a reasonable price. They called right after looking at the car, told me what they'd found, quoted a price, and there were no surprises when I picked my car up. Thank you, guys!

Nov 16, 2024

Our first time here. we brought in our old mini van because the window wouldn’t roll down, they called us later that day with a fair price and explained everything to me, we weee able to pick it up the same day. Then we dropped off our other car for oil change, tires, alignment, and headlights. Everything again done timely and at a fair price. These guys are smart, local, and great at explaining things and giving honest recommendations.

Nov 16, 2024

These guy's at TSS fixed the front control arm on my Ford ranger, when other shops said it could not be fixed. Steve is a great guy

Nov 16, 2024

Would 100% recommend. Easy to work with, great communicators, reasonable prices, high quality work, and most importantly, honest people. The only auto shop I'll go to going forward.

Nov 09, 2024

My daughter had an issue with her car and called me. I live in a different city than her. So I researched repair shops in the Charlotte area and the reviews were good. I was not disappointed at all! I worked with Brandon and he took great care of us. Turned out to be a blown head gasket. He worked with me and got things done quickly as possible. He was very professional and straight forward. I was very impressed with their shop and skills. It is always hard to find a good shop you can trust. TTS Auto is my new go to shop for my daughter’s car needs. It gives me comfort that there is someone I can trust to help since she lives in a different city. I highly recommend them and you will be happy with their service.

Nov 07, 2024

I brought my car in after it broke down in the middle of the road, had it towed into their shop and was helped immediately. K and Steve were amazing, super personal and friendly. They helped me figure out what the problem was and even gave me a heads up that it could actually be covered by dealership warrenty/recall (which they didn't have to do). They even gave me different options and prices to choose from if the dealership somehow didn't cover it. I then I got it towed to the dealership for repair, which they did end up covering, and this shop did not even charge me for looking at it/storing it overnight! I highly recommend them for great, honest, and personal service. Will be using again!

Nov 07, 2024

My boyfriend and I have been using this place for months, we are new to the area and wanted somewhere that was close to the light rail in case we needed to drop our cars off overnight. The customer service is great, the pricing is fair and they are very quick to help fix any problems we may have!!

Nov 07, 2024

These guys are my go too! I love leaving my vehicle knowing I can trust them! The biggest thing for me honestly in today’s world. Super quick service and they got me in last minute! Wouldn’t go anywhere else! Can’t say enough nice things about this shop!

Nov 07, 2024

Great guys, great service. Honest hardworking people there

Nov 07, 2024

Highly recommend TTS auto . Fair pricing and top notch work !!

Nov 07, 2024

Only had an inspection done, but this was one of the first shops I've been to in Charlotte proper that I might return to with more serious service needs - good staff and clean / organized shop which often translates to quality of work. Steve was very nice, knowledgeable, honest, & seemed to represent the company well.

Nov 07, 2024

Steve was a huge help to my boyfriend and I after our car got broken into. He was so communicative and helpful throughout the whole process. He got us in immediately and was transparent about the parts that needed to be purchased versus trying to get extra $$ out of us. Super professional, honest, and trustworthy. I would 10/10 recommend TTS!

Nov 07, 2024

Update: After several years of routine oil changes, inspections, and general maintenance, my review still stands true. This is by far the best auto repair shop in Charlotte and I’m a lifelong customer won over by their service which is second to none. Previous Review: Finding a business that excels in speed, affordability, and quality is rare. Most offer two of these traits, but fall short on the third. TTS, however, nails all three. I've visited multiple times and consistently leave both satisfied and confident in the state of my vehicle.

Oct 07, 2024

Best auto shop by far, this guys are honest, efficient with reasonable prices. Highly recommend to check them out

Oct 07, 2024

Great honest team and their customer service is the best I have experienced from any auto service business. Quick repairs and they really do care about following up with their customers. Brandon gets a A++

Oct 07, 2024

I have been taking my Jeep to TTS for a few years now, and it is a breath of fresh air to receive honest, thorough, and timely service. As a woman, it’s easy to feel taken advantage of when car issues arise, but with TTS, I have never felt like they were trying to push unnecessary services or provide subpar work even on minor issues. I highly recommend them!

Oct 07, 2024

Love these guys. There is nothing I hate worse than going to have my car worked on and feeling like I’m getting completely taken advantage of. That is not the case here. DJ and Brandon are incredibly helpful and honest when it comes to what actually needs to be done to my car. You cannot go wrong here. Do yourself a favor and get all of your automotive work done at TTS auto repair.

Oct 07, 2024

Thank you so much for taking the time to properly diagnose my Chevrolet Trailblazer (VVT solenoid code) along with the speedy resolution & fair price....Also for reaching out to me to confirm that everything is fine, I've never had a shop contact me to make sure my vehicle was fixed, always the other way around....Keep doing what you guys do and I'll make sure to send anyone that I know to you.... Very much appreciated...👍🏾

Sep 07, 2024

I had two sprinter vans that needed work for Double tree by Hilton. These guys took care of us with 5 stare service. We will be using them from now on.

Sep 07, 2024

I moved to Charlotte from Detroit in 2010 and had a hard time finding a reasonable auto repair shop. Dealerships were charging astronomical prices. Finally I found TTS AUTO and it's the only place I'll take my car. They're knowledgeable, fast, professional, and courteous. They charged half of what the dealership quoted to replace my purge valve on my EVAP system. Ask for Steve or Brandon, they'll take good care of you!!!

Aug 07, 2024

I am so glad I was referred to this business. The repair work on my Mini Cooper was completed for less than half of what I was quoted by the dealership. I saved almost $4000! And I will add that everyone here is very professional and friendly. Highly recommend!

Aug 07, 2024

I have visited TT for multiple service requests and they deliver every time! Very respectful staff who do quality and efficient work I would highly recommend their services.

Aug 07, 2024

I've brought my mini cooper here a few times now, and they've done a great job! They changed my oil, rotated my tires, addressed oil and engine issues and replaced my alternator belt. Everyone's super friendly, and they're cost, and time efficient. Definitely starting to become my local place to go!

Aug 07, 2024

TTS auto replaced our fuel pump for a fair price and quickly. They are very accommodating and friendly. When our AC quit blowing cool air, they took care of the problem right away, in fact, the job was done the same day we took it in. We will continue to use them from now on!

Aug 07, 2024

These guys are the real deal.

Aug 07, 2024

They always give me great service and honest advice. I never feel like I’m being overcharged or upsold when I go to TTS. Their shop is hands down the best I have experienced in Charlotte

Aug 07, 2024

We’ve been servicing at TTS for almost two years and it’s always been a pleasant experience! I’m glad I spent some time on research to find this car service. They did inspections for us and multiple car repairs like change brakes, air pump, throttle body, tires, Mercedes B service, and some other things I don’t remember. All guys are always friendly and helpful, not trying to impose services we don’t need, and work is done super quickly.

Jul 07, 2024

Always a great experience very good mechanics and very helpful like foreal

Jul 07, 2024

Great guys and great service!

Jul 07, 2024

TTS is a reliable , trustworthy service for my car. . I have found them to be efficient and give great service at a fair price.

Jul 07, 2024

These are the nicest guys in the world and do great work. Will be coming to them for anything I can't to myself (or that I screw up).

Jun 07, 2024

Absolutely love these guys! They have been working on my car for years. Always good customer service and they do an amazing job on cars! Katon, DJ, Jeff, Brandon....does not matter who you talk to they always make sure your car is taken care of!!

Jun 07, 2024

Absolutely recommend TTS. I went there for a broken spark plug. Initially I had no idea how much it would cost and honestly they could’ve overcharged me and I would’ve had no idea. Steve was open and honest and explained everything to me. He fixed the problem in the specified time period and at a reasonable price. Highly recommend!!!!

Jun 07, 2024

These guys are great! They are extremely accomodating and worked with my warranty provider with no problems! Some shops refuse third party warranty work but these guys took care of me! I highly recommend TTS!

May 07, 2024

Best auto shop in Charlotte! Great staff, honest people.