UNITED AUTO CARE CENTER

Nov 22, 2024

They directed real fast very nice i recommend for sure!!!

Nov 15, 2024

Ali was great! Friendly guy and delivered as promised! Shop was clean and nice. Employees are friendly. No bad vibes here. Great service! I highly recommend.

Nov 15, 2024

Useless shop. Left for my car for warranty claim, no work was done, car was not touched, said some bullshit to my warranty company to get them to replace the motor and that got denied so my car just sat here for nothing. TO TOP IT OFF $300 DIAG FEE TO PICKUP MY CAR

Nov 06, 2024

Definitely a place you can trust! They are super on top of it and the customer service is on point! Mahalo Dee and Ernst!

Nov 06, 2024

Great staff and professional mechanics. You and your vehicle will be treated well here.

Nov 06, 2024

Great staff. They take care of theirs customers and cars. I would refer anyone to come here

Nov 06, 2024

I walk in today to get an oil change Dee and Ali was very nice they are making sure that I very happy and that I am . I am so happy I decided to come here and have my service done here. Please give a kudos for me. I’m a senior citizen and they did everything they could and again I’m a very happy. Thank you

Nov 06, 2024

Terrible they waste your time . I made an appointment the day before to come there.The next morninI was promised that I'll be out by early afternoon I was their first customer at eight a m to other people left ahead of me and at. 12 o'clock.They still hadn't gotten a estimate ready. 4 hours without even a estimate to get started! I ended up taking my car to somewhere else.It was out of there in three hours.. The manager was rude to his employees Saying things like do as I tell you. And the husky white guy with the beard got aggressive with a woman until her boyfriend stepped in. Stay away !!

Nov 06, 2024

The are very professional and prompt and there price are very reasonable now and days. I came in an hr before close and service was started right away...good mechanics...Preston worked on my car even after the closed and was very professional...i will be returning

Nov 06, 2024

They took forever and they was just standing around so I left

Nov 06, 2024

been coming here for the past 2 years and have always done great work for our cars. very helpful when it comes to suggestions and work, and overall friendly staff.

Oct 06, 2024

DISHONEST AND UNPROFESSIONAL!!! Paid over $5,000 to replace an engine and after months of not getting the car back, when we finally did get it back it was mis firing and barely running. The office staff tried to get me to pay another $1,000 to replace the plugs. They are unprofessional and rude and now I need to take it to a legitimate honest shop. NEVER TAKE YOUR CAR HERE.

Oct 06, 2024

Excellent service, prompt and very professional. Rafael was especially helpful.

Oct 06, 2024

Extremely satisfied with the service Rafael and Ken provided me today. I had some difficulties but Rafael was honored to help me & had a smile the entire time while doing it, u can tell he loves his team and his customers. I came in to get an oil change on my vehicle & found out that I was ripped off by the previous shop I received terrible service from. I’ve been having an oil leak for MONTHS but couldn’t figure out where the problem was, but Ken was hands on & was happy to show me the mistakes he was willing to correct. All around service auto shop that I will GLADLY return to every time. THANK YOU GUYS!!! 💙

Oct 06, 2024

Rafael help me out today great person fast service

Oct 06, 2024

This is the only place I go to near where I live. They do such a good job and service is done in a timely manner!! Love them

Sep 06, 2024

They lost a customer and gained a bad review. I paid 54.00 for a synthetic oil change a week ago as the week goes by I start seeing messages about my fluids being low, so yesterday I called them to inquire about what comes with an oil change. One guy told me to come in to get the service because to him it sound like it was forgot. I received a call from someone else 2 mins later from a guy telling me that it's an additional charge to have have fluids topped off. Why in the hell wasn't I not only advised of this but most important why wasn't I upsold?? These cars have been performing in extremely high temperatures this summer and they need more then just oil. I will not be returning due to the lack of care for my vehicle. Now I'm stuck finding someone to complete the job I hired them to do.

Sep 06, 2024

quick service, friendly, knowledgeable. will be coming back for other repairs

Aug 06, 2024

I recently received my truck back from this service center, only to find the windshield covered in a thick layer of oil. It appeared as though it had been smeared with the wipers rather than cleaned. Additionally, I discovered several used oil rags scattered throughout the interior of the truck and a used car battery on the backseat. When I reported these issues to the receptionist, his response was dismissive, asking if the battery was mine. Despite removing the battery, he neglected to take all the oil rags, leaving some behind. Furthermore, I later found an open applesauce container in the backseat. My business cards were scattered across the dashboard, and two Klien screwdrivers and some coins were missing. I am extremely disappointed with the state in which my truck was returned and the lack of professionalism shown by the staff. *UPDATE* The owner handled the situation appropriately. I have previously had work done at this service center without any issues. However, it appears that one of the employees was very careless. I hope the owner investigates this matter thoroughly and takes appropriate action to address the unprofessional behavior and any potential misconduct.

Jul 06, 2024

Friendly comfortable good atmosphere to get ur oil change highly recommended

Jul 06, 2024

Good and fast service

Jul 06, 2024

I was very surprised at the customer service/relations that I received at this shop!!!! Excellent Customer service is a thing of the past but not here👍🤠 THANKS GUYS🤠

Jul 06, 2024

The customer service is exceptional and God bless you all for your hard work and consideration. They got me and my husband in quick and honored our coupons . It was such a home-vibe because they showed hospitality and also care for my pregnancy complications. They were prompt . Kudos and God Bless !

Jul 06, 2024

They were professional and knowledgeable.

Jun 06, 2024

Fairly Fast and Very Reliable will be coming back

Jun 06, 2024

Good and Quick service

Jun 06, 2024

Great customer service. Fast & efficient service.

Jun 06, 2024

Have used them a few times...Great work and great customer service..Very friendly and professional.

Jun 06, 2024

Horrible customer service. They literally lie to get you in the door and raise the prices last minute. They had my car for 2 weeks and I had to call 3 times a day to check the status. Worst customer service they beat around the bush and constantly lie. I finally got fed up with the work not being done and no one could give me an answer on when it will be done. I try to get it towed to another company and they then threaten me with several hidden fees meanwhile they still never did the work. DO NOT USE THIS COMPANY AT ALL.

Jun 06, 2024

I didn't inspection service for Uber.They gave me a great service didn't have to wait, fast and reliable !

Jun 06, 2024

These People are 1000% dishonest and should be shut down. This type of company gives car mechanics a bad name. Stay away from this company. My truck was delivered by my tow company whose owners are related, and was given a quote to replace me rear differential for $9,353.98. I told them that I didn't have the money for that expensive of a repair. I told them I was going to have it towed out of their lot and that the tow truck would be there before 12:30pm. When the tow truck arrived to pick up the truck, I received a call from the driver saying that I needed to pay the mechanic bill before United would release the truck. At this point there were never any fees mentioned or paperwork signed. United held my truck ransom for $470.97 for an in depth diagnosis fee. So I understand, that there is no free lunch but nothing was ever communicated to me prior to my tow company picking up the truck. The man at the front counter told me that it was the towing company's responsibility to disclose the diagnosis fee (make no sense to me). On the their google and yelp profiles they have photos of where an in-depth diagnostics fee is $180.00 which posting is still on the wall today. They literally held my truck ransom for $470.97. When I went into the office to try to resolve the issue the person in line before me was irate due to poor service and the person behind me was irate due to poor service. I then took my truck to another mechanic who said that the differential was just fine and fixed the truck for under $750.00. The only thing that makes sense to me, they knew I was vulnerable, where my truck was towed to them, they figured they could stick it to me whether they fixed my truck or hold my truck ransom with an inflated diagnosis fee. These folks are crooks. Stay away, stay away, stay away! NO POSSIBLE WAY THIS COMPANY GETS 4.5 STARS. LOOK AT THE MOST RESENT REVIEWS. GOOGLE, YOU NEED TO REDO YOUR NUMBERS!

Jun 06, 2024

They are a great place to get your car serviced! Honest and thorough. I drive across town just to get my car serviced!

Jun 06, 2024

Very fast and great customer service im very happy.

Jun 06, 2024

Very fast service, professional, great with customers!! I also love the option for the financing, wouldn’t want to go anywhere else.

Jun 06, 2024

Very quick and reliable! Will be coming back!