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United Diesel Power - Truck Repair

5

4

3

2

1

3.9
(263 reviews)
Review highlights

"got me in and out as fast as they could and fixed me up for a great price"

"Great people, good prices and excellent service."

"Rebuilt my transmission and replaced clutch, affordable pricing and honest work."


Overview

Categories

Truck repair shop, RV repair shop

Appointments

Book appointment

Hours

Sunday

Open 24 hours

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours


Description

United Diesel Power is an independently owned business servicing customers in Memphis, Tennessee, since 2011. We have more than 28 years of experience in the automotive repair industry, with a specialized focus on bus repair, truck and trailer repair, and RV vehicles. The Better Business Bureau accredits United Diesel Power. We are the company everyone knows they can trust to help you get back on your wheels! Our services are available 24/7, so you will always be covered! We know that accidents happen, so we want you to be able to have the assistance you need at the time that you need it.


Reviews

Dec 02, 2024

I would not recommend this place to anyone they tell you one price and charge you another price. Then they will hold your equipment hostage until you pay the higher price. So check the comments out prior to bringing anything I notice a lot of comments saying they negotiated pricing before leaving it cost almost 8k, which it should never cost that much. I will never come to this place again. STAY AWAY!!!!


Nov 05, 2024

Great shop. Would recommend to anybody who likes trustworthy, good folks.


Nov 05, 2024

I got good service today, little long but we negotiate the price and shake hands .


Nov 05, 2024

I notice a lot of comments saying they negotiated pricing I went in for a 3 hour job but they charge 2 hours per spring left bushing it came to be $972 for a 3 hour job & they didn’t have to press the bushings way to high considering I bought each kit myself. Get pricing before they start the job. My last time ever coming here


Nov 05, 2024

United diesel power is a great place to bring your truck if you need it worked on, very fast with the work.


Oct 05, 2024

Excellent prices and fast service


Sep 05, 2024

SAVE YOUR MONEY AND TIME!!! We have spent tens of thousands with these people, our truck still is not right. You've been warned ⚠️ !!!!!!


Sep 05, 2024

The not open 24 h


Aug 05, 2024

Never Come this shop for tire replacement , Wasted lots of time and paid unfair price , How they can charge $80 bucks for Installation only. I used to work with them rarely before that time I satisfied their service but today no zero guys.


Jul 05, 2024

Guy took us in right away for a window change, really seems like he cares about helping out his customers. Definitely use this shop for your truck repairs.


Jul 05, 2024

I could give 0 star if possible, worst shop to have your truck fixed, scammers… should be sued for what they doing to customers!!!


Jul 05, 2024

I will never take my power unit back to this place. They charged me close to $2000 to fix the break valve on my Kenworth t680. I have never seen this kind of overcharging before. It was ridiculous. Please do not call this people to fix your truck unless you get no other options.


Jul 05, 2024

These guys are sharp and respond quickly!


Jul 05, 2024

This place suck no communication and overcharging.


Jan 05, 2024

The dreaded oil leak when you're under a load OTR. Contacted these guys for a service call. They came out, diagnosed correctly, got us to their shop, and repaired our problem. NGL, the price, although fair, was still a shock. You know how it is, hard to let go of hard earned bucks. BUT!!!!! But, 580 miles down the road, we're on time for our delivery, and the repair and replace job is top-notch. We are very grateful and will definitely go back next time we need help. Special thanks to our mechanic, Chase. Very professional, knowledgeable, and a nice guy.


Dec 05, 2023

Came in for dpf cleaning and kingpins. They got the job done same day. Great group of people. Highly recommend this shop. The owner and staff are cool. A wonderful place to get work done quick and at a reasonable price. They don’t rush repairs and the double check everything they do. Thank you to the shop and staff for the hard work and great job.


Dec 05, 2023

Do not use this repair shop unless you want to spend a lot of money and waste a lot of time. Had my truck towed there on the 17th of June due to transmission failure. The part has a two year unlimited mile warranty so the original shop shipped in a new transmission for the replacement. I was told the truck may be ready by the 26th of June so I flew back to Memphis only to be told it wouldn't be ready until Wednesday. Stayed in a hotel for three days ubered to the shop to be told it's still not fixed and I was told that the inertia brake needed to be replaced. Once again the original shop sent the part. The part arrived Friday morning on the holiday weekend (4th of July). I noticed my truck didn't move from the spot it was parked in because I went outside and marked the spot. The truck was never moved and the mechanic claimed to replace the inertia brake. When did he do it when he was working on another truck in the shop? I believe they kept the part. By the end of the day I was told they couldn't get the service light to turn off and the fault fixed and I could take the truck. Why did it take until June 30th before I was able to get the truck back and the service light was still on because they didn't realize the wiring harness needed to be replaced. On top of that they charged $3298.97 for dropping a transmission and putting in a new one. If I could give them zero stars I would. This is one of the reasons why owner operators are being put out of business dealing with inflated repair costs and shady repair shops. Avoid them at all costs would be my advice to anyone needing any type of repairs.


Dec 05, 2023

Good people 👍


Dec 05, 2023

Great place


Dec 05, 2023

Great service. Hands down great work and fast .


Dec 05, 2023

I had excellent service , and they had great hospitality for a driver stranded for a night.


Dec 05, 2023

I'll just say this, I'm not going back ever. Just be careful of this place


Dec 05, 2023

I’d recommend United Diesel Power for all mechanic needs. They’re quick and great priced. Best service in town!


Dec 05, 2023

Manuel was a life saver. Got me in and out when needed it the most. The upmost Thank you to him and his team. You guys are great


Dec 05, 2023

Real professional staff and an outstanding ownership by mr Jacob, I went there for truck inspection and I was truly surprised of how fast they got my truck inspected with all the work they have. I highly appreciate and recommended for all diesel trucks.


Dec 05, 2023

They are very professional. And they did their job on time.


Dec 05, 2023

Brought truck in they fixed it quick. Good high quality work. Appreciate it.


Dec 05, 2023

Fast and trustworthy, worth the price.


Dec 05, 2023

Good work


Dec 05, 2023

Good, fast honest work.


Dec 05, 2023

Great shop with great folks running it!


Dec 05, 2023

I recommended this place to an old buddy of mine, and he was very pleased, as was I. Jacob Johnson is hardworking, honest, and easy to work with when getting stuff fixed in a timely manner. I found it shocking when I saw some of the bad reviews, but after looking at the profiles for people who left the bad reviews, I saw that's really the only time they left reviews. So I really believe all these other people who had "bad experiences" are just people who are just hard to please or want something done for dirt cheap. With this place, you get top-tier work done on your truck for what it's worth. So, skip all the bad reviews, I recommend this place to anyone who needs diesel work done and experience it yourself. My friends and I will bring business here every time. Thanks to crew here who work so hard making sure our trucks are top tier.


Dec 05, 2023

Jake is a great guy with a good crew. They have everything from experienced mechanics to young greenhorns. Jake is constantly finding young men and trying to give them a new career path. I’ve personally seen him make special accommodations time and time again to get trucks back on the road. Keep up the good work!


Dec 05, 2023

Overcharged. Do not recommend. They do their work but they hold your truck. Simple problem will hold you all day and you need to pay for that.


Dec 05, 2023

These guys are very knowledgeable and gets the job done! I never have to worry when my truck has a problem. I highly recommend them!!


Dec 05, 2023

This place is awesome thanks again!


Dec 05, 2023

We had our truck repaired in this place. The work was done qualitatively and quickly, the staff was always on the phone and answered all questions that arose. Thank you very much for the service and attitude to customers. We always recommend this service to all our friends!