Universal Automotive

Sep 17, 2024

I came in here for an engine light check and they gave me a whole list of A/C related issue costing me $4,900 and some dollars. I could buy a new car for that amount. This is the worst place to go when you need your car fixed. They will manipulate you into getting their service. I took my car back and tried to get the refund but they tried to charge me for ordering parts that were never delivered. Gross behavior, worst place to go to.

Jan 17, 2024

Fast, GREAT work, friendly, very good prices, honest. I had the same type of work done on the same vehicle in a different shop about two years before. Universal did it in a couple of hours, instead of a couple of days. Charged me about 30% less, and the workmanship was better. I couldn’t believe it, but I’m glad I found them!!

Nov 17, 2022

They are awesome family owned business and both husband and wife were so welcoming ,and did a job I thought I was going to get turned away due to how late in day it was. But he came out and fixed it for me very grateful and definitely would recommend their shop 5 star . Was so happy when I left .

Nov 17, 2021

Se los recomiendo muy amable personal y eficiente 👌

Nov 17, 2020

Good people and good services

Nov 17, 2020

I had a great experience with this place when I needed both my cars serviced in December. However, due to covid-19 (I assume) I am unable to reach them right now. I call and try to leave a message and the mailbox is full. I took my 2000 Cadillac Seville in and my 2014 Mitsubishi Outlander. No issues until yesterday. My cadillac is having the exact issue it was when I brought it in back in December. I have warranty on parts and I would like to use you all! Please get back to me so I don't need to go elsewhere...

Nov 17, 2020

The owners are nice as well as the staff. Fair price on parts and labor.

Nov 17, 2020

They are a family owned business. They are super friendly and honest. I've taken a few of my cars there and each time they have done a great job. The pricing is great and they do not try to get more out of you.

Nov 17, 2019

These guys do a great job with very good prices. What more could you ask!

Nov 17, 2019

Always helpful, they do a great job diagnosing the issues and perform repairs at a very reasonable price

Nov 17, 2019

Love this place! Best auto mechanics! Great and friendly customer service! They take care of you and your vehicle!!

Nov 17, 2019

This is a family run business of honest, hardworking, and friendly people. I have only had good experiences when I come here and the prices have been fair and the job has been well done. I highly recommend to anyone and everyone!

Nov 17, 2019

This is a great and honest auto shop. They also have the best deal on smog checks in Bakersfield. Don’t hesitate to use them for repairs and maintenance.

Nov 17, 2019

This shop is a go to the owner and his son are very honest, knowledgable, and helpful. Its a family ran business so I took my vehicle here for a check engine light. Their prices are very reasonable paid $95 for a diagnostic and their labor fee per hour is the same $95. That is less than any other repair shop. They are also open on Sat thats when they took care of my problem and had my truck running by the end of the day. Also they do smog checks for $25 thats the best in town it is usually near $60 anywhere else. I would recommend this place looking to have car repairs done by an honest and up front company. Thanks Jeff M

Nov 17, 2018

Got my car smogged for only $30.00. That included the certificate.

Nov 17, 2018

I was in an out in 30 minutes for a smog check I believe it’s the cheapest in town I only paid $33.25 out the door staff was friendly have no complaints whatsoever I would totally recommend

Nov 17, 2018

Just called right now trying to get some info and that lady that answered was so rude. Idk if she's just in a bad mood today or whatever but if you guys have her representing your business I'm not even going to consider you guys. She literally just hung up on me at the end when I told her thank you.

Nov 17, 2018

The staff was excellent and so friendly! I was in and out of there in less than 30 min and paid the cheapest price around! Definitely will go back next time I need a smog check.

Nov 17, 2018

This is the only place I will take my vehicles they are very friendly and always honest love this place.

Nov 17, 2017

Friendly and attentive staff.

Nov 17, 2017

Great place! Family like atmosphere. This establishment helped me save alot allot of money when a car I was going to purchase was inspected and they caught the Cats being tampered with. I have been going here for a few years now and wouldn't let anyone else work on my car. Very honest and downright good people at Universal automotive.

Nov 17, 2015

FAMILY OWNED AND OPERATED AUTO REPAIR SHOP OPEN MONDAY - FRIDAY 8AM-5PM SATURDAYS 9AM- 2PM CLOSED SUNDAYS HONEST, DEPENDABLE MECHANIC SHOP GREAT CUSTOMER SERVICE!