Uptown Car Care

Dec 05, 2019

1st time - Paid $400 for him to tell me that it would be too expensive to fix my heat and air. Can not believe I paid him for this! I understand you took the dash apart and it was difficult but you did not fix the problem and still made me pay. I didn't know any better at the time. 3rd time - Dropped it off on 3-1-19. Paid $500 up front for a $950 timing chain repair. . He wouldn't answer my calls or texts for a week after that. 2nd week rolls around he says he was sick and would start on it Monday. call him at the end of the 2nd week and says he got started late and is still working on it. I ask him if it will be through next Monday and he says he wont be working Monday because of St. Patrick's day on Sunday. I have to stop by to talk to him that week b/c by now I'm going a little crazy since he's not returning calls or texts. I go in and he says that I need a new oil drip pan and hes only going to charge me 1/2 price. 3 weeks now and I'm getting more annoyed. I go in and he tells me I'm lucky that it's taking 3 weeks or the price would be double. (I got a $900 quote after this from another mechanic and they said it should be a half days work to a week at the most). Another week goes by while he is avoiding my calls and texts. Finally on Wednesday 4-3-19 after 4 weeks he tells me I can pick it up Thursday evening. I text him that Thursday before going up there and he says the battery is dead and that he's closing up shop and I can come get it Friday. After I get off work Friday I call and he doesn't answer and then 4 minutes before the shop closes he calls and tells me I need a whole new engine. I try to get my truck back the following Monday because of course I do not want this guy to do anymore work on it and now he won't give me my truck back without paying the $550 for the timing chain and oil drip pan. Why should I pay for that? It's all pointless at this point. I need a whole new engine. I should not have to pay $1000 for this guy to tell me that my jeep needs a new engine. My truck is not fixed once again, just like the ac and heat, but I will not fall for it this time. Multiple mechanic shops have said I never should have paid for it upfront and that shows signs of being shady. They said that I DEFINITELY should not give him anymore money and that it's his fault for not getting the diagnosis right and that he should at least give me the truck back since he already made $500 off of me. Now I'm spending all my free time trying to figure out how not to pay this guy since its his fault and I need the money to buy another vehicle all while losing out on money because I'm having to borrow someone else's vehicle to do my job. Multiple mechanic shops have told me I have a case and now I'm having to deal with taking this to small claims court. Just give me my jeep back! 2004 Jeep Grand Cherokee

Dec 05, 2017

Super fast good service!

Dec 05, 2017

We brought our Ford Focus here to be worked on. Chris was friendly and seemed very positive he could fix the problem. After 2 1/2 weeks of trying to get in touch with him (leaving messages and texting) he finally answered his phone. He said he we could come get the car. My husband and I went to pick up the car and I could just tell something wasn't right. We paid him and we left. Not 12 hours later our car was still not starting. We called him and my husband spoke with him and Chris said " I wasn't done working on it you can bring it back". Why would you take our money if you were not finished working on the car????? We got the car back to him two days later. After another 2 weeks and Chris ignoring our phone calls and texts he answers and gives excuse after excuse about why he won't call us, answer the phone, or even fix the car. My husband picked up the car and Chris said the battery was "too small" for our car. We left because at this point we all know he doesn't know how to fix the car. Chris refused a refund. We took it to 2 other places and they both said that is not true. Be careful taking your car to Uptown Car Care! Chris is very unprofessional, he is a lair, and crook.

Dec 05, 2016

Good down to earth people, great customer service

Dec 05, 2016

Great company! The gentleman there is really an awesome auto mechanic! Really knows his stuff about all makes and models of cars. The only place I trust to handle all of my auto repairs. And the prices are outstanding!

Dec 05, 2016

Great service and unbeatable prices!!! These guys went way above and beyond great service. Was able to get my Jeep Charokee serviced, get new tires and they even fixed my sunroof! This has definitely become my go to shop. Thanks guys!!!