Urb's Garage and Tire - Finneytown

Nov 30, 2024

I took my car to them because tire discounts put the wrong alternator in. They diagnosed the problem and actually called tire discounts and told them what they did wrong. So Urbs is my new mechanic.

Nov 16, 2024

Great customer service, fair pricing, honest brokers. My favorite garage.

Nov 16, 2024

I brought my car into the shop for repairs and it kept doing the same thing when I picked it up I took it back and they didn't stop trying to find the problem...once found they went above and beyond to fix it...great people good hearts and a great shop... God bless them

Nov 07, 2024

Great service ,in a timely manner and not over pricing. What more can you ask for in these days and times

Nov 07, 2024

Great service. Fair price.

Nov 07, 2024

I brought my still-under-warranty car here because the dealership is collectively dumber than a box of rocks. I was willing to pay just to get the problem taken care of! Chris was great about setting me up with a person and place that will help me get the issue taken care of under warranty. Urb’s didn’t try to take advantage of the situation, they were timely with communication, and my car was ready to go when they said it would be. I’ll definitely be coming back and recommending them to others!

Oct 07, 2024

Chris and his team are amazing! Reasonable prices and Great Customer Service!

Oct 07, 2024

Urbs does a great job and alway helpful. We use to go to Valvoline to get oil changes and after constantly having car issues because they forgot to do something we found Urbs and have been going here ever since. The staff is always polite helpful and friendly.

Sep 07, 2024

I had something in one of my tires causing a slow leak, so I thought I'd give them a try. This is a new location and I was very pleased with the cleanliness of the waiting area as well as the speed of service. I'm glad it's close by as another competitor down the street has gone down hill.

Aug 07, 2024

Had a great first experience here! They made it super easy to get my car checked in and they went out of their way to do more than originally expected for a very reasonable rate compared to other places I’ve been.

Aug 07, 2024

Traveling through Ohio on vacation, we picked up a nail on I75. We checked with 3 tire stores, all with very long waits. One said it would be the next day. Went to Urbs at 8398 Winton Rd. Eric said he would get right on it. He had us back on the road, tire repaired, spare and jack secured and luggage packed in under 30 minutes. AMAZING!!!! Very polite and professional.

Jul 07, 2024

Hard to give more than 1 star when I was told I'd have to bring my car in before they could tell if they had the battery I needed in stock.

May 07, 2024

Fast friendly service, gr8 work on my suv!!👍🏻💯

May 07, 2024

I can absolutely guarantee that I made the right choice going to Urbs Garage and Tire in Finneytown. Chris and Eric, thank you for the awesome service that you gave me. I will definitely be back.

May 07, 2024

Went here as it was recommended. They did a great job and Chris was kind and helpful. Patched a tire in under an hour for a fair price. Would go here again.

Apr 07, 2024

Great customer service. I could go to the dealership, but Urbs is so much closer to my home, and they have competitive prices!

Apr 07, 2024

If I could give this place 100 stars I would. My family had a major tire rod issue the day before we were leaving for a spring break vacation with our kids. We pulled in at 3 pm on a Friday (before Easter weekend!) and these wonderful people saved our Easter by being kind enough to work on our car and kind enough to collaborate with another Urbs across town to get our car aligned. They went above and beyond. I will never trust anyone else for my tire and mechanical needs. They have a customer for life with our family. I am literally tearing up as I type this. Very grateful for them. Cannot recommend them more highly as a business or as human beings!

Apr 07, 2024

What can I say, this shop is supreme. They will get you in, they do everything that you need them to do, and they tell you what is a priority today, and what can wait down the line. While other shops randomly suggest repairs that would be protocol, Urbs actually looks at your engine and tell you what is needed.

Apr 07, 2024

These guys are absolute pros! 🤩🤩🤩 I've gone to two different Urb's shops now for car issues and they handled my issues so quickly and so nicely! I feel it's super rare you can go to a car repair spot and feel like you're in good hands, and this place is it!

Mar 07, 2024

Woke up in the morning to find a drywall screw in my tire. I had received mailers from Urbs Garage and Tire but hadn’t used them before. I was busy that morning and called in the early afternoon to see if they could fit me in for a patch. Most places won’t plug a tire anymore as I’ve been told by others. This one was the perfect candidate for on of the plug and patch style pieces that requires the dismount of the tire. They were quick and very reasonably priced. I’d recommend anyone at the very least giving them a call for any of their car needs. They seemed friendly and willing to do whatever it takes to help you out. I highly doubt they turned a profit on my visit, but I greatly appreciate them for helping me.

Mar 07, 2024

You get an alignment rack yet?

Feb 07, 2024

Quick turnaround time on a tire repair. Chris and the staff were great people to deal with. We had some good laughs along the way. 5 Star service.

Jan 07, 2024

Couldn’t ask for more from a service shop. Professional, good pricing, and got me back on the road quickly. I’d definitely use them again

Dec 07, 2023

So far so good! They got me in within 24 hr to replace 2 tires, had to order, and an oil change. Got me in and out within an hour. Friendly staff and not pushy. I really hope this is a place I can trust. I have dealt with a lot of dishonesty out there.

Dec 07, 2023

Extremely knowledgeable, great service, and best pricing on repairs! I had a suspected bad alternator right before the holidays. Though they were already booked up, I explained the urgent need for the vehicle and they over delivered. Gave me an estimate over the phone that was the best price among many shops I called. When I dropped the vehicle off they explained that they would do their best to have it diagnosed and fixed the same day if at all possible. They were able to complete the repair the same day with an OEM part and also explained in a no-pressure way, additional items that needed service in the future. Very happy with this new shop. You've earned my business and I will be back!

Dec 07, 2023

New place for me. Took over Michels Tire location. Good service. Good prices. Didn’t try to up charge on additional unneeded and unwanted service. Update for new repair 11/22/2023: We took our car from AAA on Winton Road to URB’s for a diagnostic which was free at this location. They want new customers. AAA said it needed 6spark plugs and 6 coils. Car only has 3 coils. I changed spark plugs. I changed out coils but engine still wouldn’t run. They found it was an ignition control module. URB’s understood our monetary issue and worked with us on reducing the cost of repair from 425 to 200. We could have put the module in ourselves with an O’Reilly part but I decided to have them do the work because they are great. The module at auto parts store would have been around 100. I was willing to pay 100 for their diagnostic integrity and labor. I wish I could give them 10 stars!