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U.S.A Auto Repair & Body Shop

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4.9
(52 reviews)
Review highlights

"Great service, great prices, and honors Groupon discounts. I go there for everything auto related"

"Friendly stuff, really nice owner and affordable price."

"Great customer service, the guy Freddy that work the front desk is GREAT!"


Overview

Categories

Auto repair shop

Website

N/A


Hours

Sunday

Closed

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

9:00 AM - 4:00 PM


Description

"USA AUTO REPAIR & BODY SHOP" was established in Houston, Texas, with one single goal: to offer quality service with integrity and honesty. For over 20 years, we have continued to do this by employing the best talent and using the highest-quality materials. USA AUTO REPAIR & BODY SHOP wants to be here to give you peace of mind by making the repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while holding several OE manufacturer certifications and trainings, making us a leader in Complete Auto Repair and comprehensive collision repair."


Reviews

Nov 30, 2024

Thank you so much for professional work. Friendly stuff, really nice owner and affordable price.


Nov 23, 2024

PHENOMENAL SERVICE!! So let me start by saying that normally, getting in an accident sucks. Especially when your brand new car gets rear ended by someone not paying attention... You have to go through the whole grueling insurance claim process, and providers sure do love to tell you where to take your vehicle to get repaired because it ultimately guarantees THEY are getting the cheapest work done. Instead, I chose to handle my claim by preferring USA Auto Repair do the work and I am SO HAPPY I DID!!! To start, I was immediately greeted and had a consultation to assess the damage. They were happy to answer any questions I had regarding the estimate and repairs which were very fairly priced. Everything was up front and honest, with consistent communication the whole way through. They even went out of their way to drive me to the rental vehicle place nearby while the repairs were being done. Best of all, they finished the repairs QUICKLY! I was expecting 3-4 weeks minimum with the amount of damage I had, and they finished everything in less than two weeks. My bumper, lift gate, and rear end of my Explorer all look brand spanking new again, like the accident never happened. I am ecstatic that there is a mom and pop style shop with this level of professionalism operating in the NW side of town and would highly recommend them for any and all of your vehicle repair or maintenance needs.


Nov 16, 2024

Absolutely love working with USA. Always great customer service and a mindfully given quote that beats the comp. 5/5


Nov 09, 2024

Ann is very friendly and helpful. They seem very willing to help solve issues that you are having and come up with reasonable solutions


Nov 09, 2024

Freddy and Ali did an awesome job with my vehicle and returned my car looking brand new. They even provided me with a rental. The best mechanics in Houston! Highly recommend!


Nov 07, 2024

Ali and team fixed the body work on my car in 2 hours!! Awesome work and friendly customer service!


Nov 07, 2024

The shop was awesome.. I needed an emergency repair and they took good care of me right away! If you’re in the area stop by!


Oct 06, 2024

Great service


Oct 06, 2024

Great service! we went there with a 2018 mustang with quite a bit of paint and body damage, left 10 minutes later with a very detailed quote 👍


Oct 06, 2024

Great service, great prices, and honors Groupon discounts. I go there for everything auto related


Oct 06, 2024

Profesional service, thumps up.


Oct 06, 2024

This type of service, kindness and respect for their customers is very hard to find in Houston. I have made this multi talented repair and body shop my permanent choice for any kind of automobile issues.


Oct 06, 2024

Went to get the medium duty alignment for my tow truck 2014 dodge ram service was very quick. All the employees were respectful and Helpful definitely recommend anybody to come and get their trucks aligned or whatever they need easy-going to deal with highly recommend will come back again for sure. Freddy was a great service rep handled everything great !!


Sep 06, 2024

Great customer service, the guy Freddy that work the front desk is “GREAT”! The work done on my car was exceptional!


Sep 06, 2024

Great service and excellent work I will definitely be back


Sep 06, 2024

Great service and they will actually work with you to see the issue.


Sep 06, 2024

Had a bad accident awhile back, took my car to U.S.A Auto Repair & Body Shop Fadi and the team there are AMAZING! Professional, Quick, Efficient, and trustworthy They did a more then perfect job on my car, it looks even better then before the accident, i definitely recommend bringing your cars to this shop It's a gem to find a shop like this and I am just so impressed💯


Sep 06, 2024

I took my car in for a few body repairs. They were fast, fairly priced and did a great job. Dropped it off in the morning and had it back that afternoon. Go see Ali! He's professional and a very nice guy.


Sep 06, 2024

They provide great customer service and they do excellent work, 5 stars. My Mercedes was in a wreck due to collateral damage from another accident that was happening. I was in need of a dual body & mechanical shop. I found these guys on google and I spoke to Freddy when I called. He was friendly and accommodating. They came and picked my car up the same day. Ali and D.J were very accommodating while they had my car also. Everything went very smoothly between the shop and my insurance company as well. I got my car back weeks later and was amazed at how good it looked and drove, like brand new. They fixed everything! These guys do awesome work and they will be my 1st call should I ever need any auto work done. Do not hesitate to bring your vehicle here for any auto or body work that may be needed.


Sep 06, 2024

This is my 1st time coming to this shop and I love it already! Freddy is very personable and upfront. He is very accommodating and flexible. I am definitely returning for my other car needs!


Sep 06, 2024

if i could leave 6 stars i would ali & the crew went above & beyond with the body work on the car & am completely satisfied working with them! will be coming back here from now on!👍


Aug 06, 2024

They are very helpful with their services!!!


Jul 06, 2024

Excellent service. I had an aftermarket hood painted and put on my jeep. The hood must have gotten slightly bent out of shape in transit to my house. They were able to repair it and install it. The paint job and installation are flawless. The jeep looks amazing. These guys are very good and I will be recommending them to some of my friends. They will definitely be getting my business in the future.


Jul 06, 2024

I recently had the pleasure of visiting USA Auto Repair & Body Shop for a repair on my driver-side mirror, and I couldn't be more impressed with their service. From the moment I walked in, the manager, Freddy, was incredibly accommodating and helpful. He ensured that every aspect of the repair process was smooth and hassle-free. The quality of the repair work was outstanding. My driver-side mirror was damaged, and after their expert team worked on it, it looked as good as new! The attention to detail and the care they took with my vehicle truly exceeded my expectations. Freddy and his team at USA Auto Repair & Body Shop provide top-notch service and exceptional craftsmanship. I highly recommend them to anyone in need of auto repairs. You can trust that your car will be in great hands with these professionals!


Jul 06, 2024

Great service, Freddy from the me hanic department is very professional, tried his best to get me good deals with the parts. Jr. from the collision department is very efficient with timing to get the car ready after they dealt with my insurance company to get ny car fixed after i got in a collision


Jul 06, 2024

Great work and very friendly service. Highly recommended!!!!


Jul 06, 2024

I dealt with Ali he was very informative and super helpful in the process of getting my van fixed and. Getting me in a loaner great bodyshop to deal with will definitely be going back


Jul 06, 2024

I came to them with a car with wreck damage, I received back a car that looks like I had just purchased it! Amazing service


Jul 06, 2024

I have a 2001 SL500 with AMG body kit that Mercedes no longer makes and the front bumper had a previously bad body/paint job done by the previous owner. I requested that USA Auto Repair keep the OEM Bumper and repair to the best of their ability and they did not disappoint. As you can see from the photos. Immaculate job done and will be returning for any classic or new vehicles that need body or paint work! Highly recommend


Jul 06, 2024

The moment I stepped into this place I knew it was going to be a different experience. I was greeted by Freddy who was polite and professional. I explained my situation with my wife’s car and they said they were going to take a look and see what I needed for her car. The mechanic came back and told us what the last mechanic did wrong at a car dealership(popular brand). He fixed the issue and told us what else we might need in the future. I brought my car back as well because of the great customer service and professionalism. I recommend every to try them because this is my new home for automobile fixes.


Jul 06, 2024

great guys, awesome work and good turn around times!


Jun 06, 2024

BEWARE BEWARE!!! DO NOT GO HERE FOR MECHANIC work !!!!!Brought my 2019 dodge caravan here to get my check engine light checked. They told me I needed new 02 cencers and I had 1 bad spark plug and 1 bad engine coil.. They insured me my parts came with lifetime warranty.. I FELT confident and left my van to pick back up and VAN WAS RUNNING TERRIBLE WITHIN 2 DAYS . Called back to asked them to check again and they told me my other o2 cencers were bad and needed 2 more.. which was fine payed another 300 after paying 900 to get my van running right. After pick up the van was still running bad and withing the day my check engine light came right back on.. When I called back they tried to tell me they would pull more cencers out of another car and see if that worked. FINALLY I WAS FED UP 1200 IN THE TRASH AND MY VAN WAS RUNNING WORSE THEN EVER!! I took my van to another shop and payed 280 to get a detailed Diagnostic so I can really see the problem!! When they called me to tell me what was going on I was blown away!!! These people put used cheap parts on MY VAN That WERE NOT EVEN SUPPOSED TO BE ON THERE!! THEY TOOK ALL MY SPARK PLUGS TO REPLACE THEM WITH CHEAP BAD PLUGS THAT WERE ALL WRONG !! IM OUT 1200 HAD TO PAY SOMEONE ELSE TO FIX THIS BIG MESS!! SAVE YOUR TIME AND MONEY THESE PEOPLE SCAM AND TRYED TO RAISE HIS VOICE TELLING ME "your TELLING ME I MESSED UP YOUR CAR.. IT SUCKS THAT people TAKE ADVANTAGE OF YOUR LACK OF KNOWLEDGE WITH MECHANIC WORK!!!! STAY AWAY THEY KNOW WHAT THEY ARE DOING AND NEVER TRYED TO MAKE IT RIGHT !!


Jun 06, 2024

Great job on my van, highly recommended


Jun 06, 2024

Im a businessman and I love the way they handle buisiness for real for real. Really good people . You will leave happy . You’re in good hands with them . Trust me


Jun 06, 2024

Mr. Ali did a great job at explaining all the details about my vehicle after my accident and he help with the insurance company to get my car fixed. They fixed it making it look like I never had an accident before and felt like a new car.


May 06, 2024

Great quality work and honest fair prices couldn’t recommend them more.


Mar 07, 2024

I have brought my Lexus for engine replacement and body work. These guys are professional and they know what they are doing. Freddy was so helpful and he walked me through the process and explained to me all the work before starting. Would totally recommend this place if you looking for a mechanic job or body work on your be vechicle.