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USA Auto Service #12

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4.4
(52 reviews)
Review highlights

"Great customer service. Best priced place I’ve seen and they actually care about your issue. I won’t go anywhere else after seeing how they are at this auto shop."

"They offer the best rates for smog checks in my area."

"A special mention goes to the unsung heroes - the technicians and support staff."


Overview

Categories

Auto repair shop


Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM


Reviews

Nov 30, 2024

Great service from his working crew brake job, radiator and water pump fix car running excellent now Aloha Mitch and odetta


Nov 30, 2024

I recently had a flat tire and went to USA Auto Service #12. Chuck assisted and explained the steps in how he would fix the tire and completed the work quickly. Chuck, thank you for your help, thorough work and your kindness.


Nov 30, 2024

🗣️I highly recommend this business!! Chuck and his team are so awesome!! Their customer service is second to none, I’m always impressed with their professionalism and customer service. Pricing is fair and transparent and they always honor their warranty and work with you…definitely value for money! I definitely recommend #12 to family, friends and coworkers for their service needs!! YOU GUYS ROCK!!!!! 🙏🏽


Nov 23, 2024

Honest and excellent service. Chuck the service manager always goes anbove and beyond to provide the best and fair prices for all of his customers. I recommend this service location #12 above all other service locations


Nov 16, 2024

Best auto shop in Vegas !


Nov 07, 2024

Chuck and Mack do an outstanding job. They get straight to the problem diagnose and get it done


Nov 07, 2024

Everyone one here was so helpful and friendly. I was in a bad situation with my car but hopefully Chuck was there to take care of me. Got me in and I was so surprised my car was done that day! The lovely lady at the front desk kept me updated every step of the way! Great service!


Nov 07, 2024

The place is so so awesome the mechanic chuck does wonders very polite. Very patient and I will not take my car any other place I’m from California just moved out here and he is a very nice person. I really appreciate his work and I will not take my car anywhere else I recommend you come here if you need work on your car. Thank you, USA auto for having hard workers and you’re establishment


Nov 07, 2024

This place is amazing. Has worked on my vehicles and my family's vehicles. Super nice staff. I am many times over return customer.


Oct 07, 2024

Awesome staff very helpful honest. I must say I am very happy that I brought my car to them. I would recommend them if u need your car fixed correctly and within a reasonable time frame.


Oct 07, 2024

Chuck is awesome...he fixed my ford Explorer at a great price...the best in town


Oct 07, 2024

Chuck was amazing. Super cool and friendly dude, got my fluids changed in a timely manner and helped me out with the price.


Oct 07, 2024

They lie and won't honor their advertised pricing. They're all about upselling. Won't go there EVER. RUDE GIRL behind the desk.


Oct 07, 2024

They got my car right. Got me a fail smog the first time, fixed my crank shaft, changed my tranny fluid and then I passed the smog. Great work folks! Thanks Chuck, Angelica, and Omar!!! Appreciate that!


Sep 07, 2024

Audri, Chuck, and their whole team truly came in clutch I’m so glad I brought my 2021 Charger Scatpack here. I had trouble with my headlight wiring and the dealer I got my car from kept screwing me over making it worse so I said you know what ima take it to a real mechanic shop and BOOM this auto shop right here ladies and gentlemen fixed it the same day and I cannot be happier. Everyone’s chill, nice , and understanding and will definitely get you taken care of fast and professionally. Thank you guys for being the shop I now and only trust with my car 🙌


Sep 07, 2024

Best mechanics in the city


Sep 07, 2024

Chuck is always extremely helpful and very funny. I Will continue to be a customer for all my car repair needs🙌🏽


Sep 07, 2024

Their service is marked by efficiency, i was completely impressed with their customer service.Their staff is not only friendly but also highly skilled.


Sep 07, 2024

This place is fantastic, they are quick, efficient, friendly, and have great prices. Why go anywhere else?! I think we found put trusted go to place for all of my family's car needs.


Sep 07, 2024

USA Auto Service - A Trustworthy and Friendly Experience! I recently took my 2013 Jeep to USA Auto Service in Las Vegas for some much-needed repairs, and I couldn't be happier with the experience. The shop came highly recommended, and it certainly lived up to the praise. Owner/Manager Charlton, aka Chuck, is a gem. He's fair, competent, and incredibly personable. Charlton goes above and beyond to explain the problems and repairs in detail, even showing you the issues firsthand. This transparency ensures you won't be scammed, which is a huge relief. The service writer, Asiel, is fantastic at the front desk. With a great smile, positive attitude, and excellent customer service, Asiel makes you feel welcome and valued from the moment you walk in. A special mention goes to the unsung heroes - the technicians and support staff. Their professionalism and expertise are evident in the quality of the work done. They work diligently behind the scenes to ensure everything runs smoothly and efficiently. The repairs were completed quickly, all on the same day, which was a pleasant surprise. While I'm not sure about the comparative costs, I found the prices reasonable, especially with the added bonus of a military discount! Overall, USA Auto Service has earned my trust and business for any future work on my Jeep. Highly recommend!


Aug 07, 2024

Chuck is an honest and knowledgeable mechanic. If you need somewhere to take your car for any issues you are having. This is the place to go.


Aug 07, 2024

We had a repair 2 weeks ago and something else started leaking, Chuck told us to bring the vehicle back to him and he did other repairs with no charge, this is a great place if you want reliable work on your vehicle! They went beyond to make us happy.


Jul 07, 2024

Came to get my radiator checked out they got me in about out with a repair in less than a hour


Jul 07, 2024

I'm noodle Las Vegas so I didn't have a mechanic I met this man at Mandalay Bay I took my car to his shop and they did a great job in fixing it for me. Chuck the manager, was very understanding. And helpful.


Jul 07, 2024

So good service


Jul 07, 2024

Chuck & his crew are literally the BEST ! ! !


Jul 07, 2024

Friendly customer service from the woman at the front deck to the mechanic performing the service! Plenty of seating in a clean and air controlled environment.


Jul 07, 2024

Ladrones,ladronesy ladrones


Jun 07, 2024

Came here last month before it got to hot , Chuck told me I needed my entire AC unit replaced on my truck . I took it to the dealership because I found out i had warranty. GMC said it was only my compressor. I saved a lot of money , this place just wants your money .


Jun 07, 2024

Great service, great people great prices


Jun 07, 2024

I must say they handle the Business,they found the issues did a good job chuck was easy to talk too straight to thr point. The nice woman at the door angelica made me feel at home thank you.


Jun 07, 2024

Quick and efficient service at USA Auto. Knowledgeable staff diagnosed and fixed the issue with my car in no time. Fair pricing and great communication throughout the process. Highly recommended!


May 07, 2024

If you need your car fixed head to USA auto service. They the best, my car needed repairs yesterday and they got it done the next day. So call them up and get your car fix.


May 07, 2024

Usa auto #12 is awesome i definetely recommend chuck has been a very big help for me and 3 of my vehicles, thanks chuck and angelica and usa auto #12 blessings!!!


Feb 07, 2024

I came to have repairs on my car and I am very happy with the results. I recommend that you come here to USA on flamingo. They're very friendly and they do very, very good work.


Feb 07, 2024

THE SHOP MANAGER CHUCK IS NOT EVEN A MECHANIC .CAME HERE FOR AN OIL CHANGE, THEY RECOMMENDED $3,000 WORTH OF WORK, MY CAR WAS AT 100,000 MILES AND I THOUGHT MAYBE SOME MAINTENANCE IS REQUIRED AND ONCE I WAS APPROVED FOR THE $5,000 ALL OF A SUDDEN MY CAR NEEDED THE WHOLE $5,000 worth of work. Now my car has an issue and makes a sound after $5,000 worth of repairs and was told not come back even though my repairs are under warranty and I need to go to Nissan but my car was not making sounds prior . Please avoid this shop unless you wanna gamble with your car.


Jan 07, 2024

I'm very happy with USA Auto Service good job guys