USA Auto Service #9

Nov 30, 2024

I went for smog they told me the last smog on it was still good they could of just told me but they were honest

Oct 06, 2024

El 1ro de mayo estuve en este taller para que hicieran el cambio de aceite a mi carro, un Nissan kicks 21 , y después de que lo hicieron, yo viajé a san Bernardino ca. Y a los días de estar allí, mi carro se bloqueó y ya no quiso caminar, cuando lo lleve al dealer, se dieron cuenta que no tenía la varilla para tapar el aceite, y el costó era de $2,500.00 y yo le hablé a USA auto service y dicen que ellos no se hacen responsables de eso. Tengo dos presupuestos de la reparación de mi carro en diferentes dealers, no es bueno confiar en ellos. Yo tengo todo para comprobar lo que estoy diciendo aquí. No es un buen lugar para confiar su carro.

Oct 06, 2024

❌❌❌MUCHO CUIDADO CON ESTE LUGAR❌❌❌No voy a entrar entrar en Detalles porq no voy a demandar pero perdí mi auto por culpa de ellos .No confíen en los comentarios q tienen 5 estrellas eso tiene q ser comprado porq estas personas es imposible q tengan 5 estrellas porq tienen 0 profesionalidad son inhumanos no tienen empatía ni respeto por nadie SI NO QUIERES PERDER TU AUTO COMO YO NO VENGAN AQUÍ ‼️‼️‼️

Aug 06, 2024

Amazing!!!!! Beautiful individuals above an beyond repair service emissions and oil change. This is my new Favorite repair shop , finally found quality and care plus saving money . Receptionist is so sweet soft spoken very patient was my experience, the whole team surprised me with care and discount$ 🩷 Yes yes yes Thank you . 😁

Aug 06, 2024

For my first time visiting them they are very sweet and kind and didn't push work on me which I very much appreciate. Very friendly. Would definitely go back and recommend them to others in the area

Aug 06, 2024

Took my work truck for an oil change, and they didn't put oil on it and

Jul 06, 2024

Had my oil changed, all went well but he got oil on the interior on my door. Not happy.

Jul 06, 2024

Taller mecanico donde segun asen los diagnosticos para robarle ala jente cobrando por partes que no cambian ejenplo bujias que me cobraron y no las cambiaron y asi varias partes que me cobraron y no las cambiaron cuando tuve que ir a otro taller y se reviso y diagnosticaron los problemas que segun ya estaba areglado ojo no se dejen engañar por el manager Omar y no valen sus garantías de sus trabajos.

Jul 06, 2024

The price of fully synthetic oil change for my 2012 rouge is 25$ excluding tax. Plus tire rotation and standard auto check. Great price. Also, smog is 9.99$.Fully recommended.

Jun 06, 2024

Beware ,Beware ,Beware !!!!!!! They are a scam a rip-off Not going to go into full detail because I'm suing them , a shame how everyone's repairs cost 500 bucks but don't get fixed ......news flash now your company is getting sued , warranty don't mean nothing they will sit your car in the back and lie and say problem is fixed ......until your stuck on the side of the road with a disabled daughter like me .....Sucks to be them

Jun 06, 2024

The extremely careful this place fails to provide estimates for work. Will do work without your consent trying to sign you up with finance company so they can pad the bills and rent themselves while scamming you Thank you for your reply 2 months after the work was performed the reason you don't have my name in your system is because my wife brought the car in it's in her name never will go back here

Apr 06, 2024

Stopped in for the Smog test and its all good.💯💥🎯

Mar 06, 2024

I took my car in with a check engine light. It turned into a major repair that took some time to get done. This being said, the work was done perfectly, my car runs like new again, the mechanics are all very knowledgeable and Omar the manager really took great care of me throughout the entire process. I've been taking my car to USA Auto for years, the prices are great, the workmanship is always on target and the customer service is always their top priority. I can't say enough good things about them, I always take my car to them and I will continue to do so. I highly recommend USA Auto for all your vehicle repairs and service.

Mar 06, 2024

I went here to get an alignment unfortunately, my very old vehicle that came from Colorado was quite rusted underneath so they were not able to do the work. He took the time to explain why he took me under my van, and showed me. He told me what would need to be replaced. He told me unfortunately he was not able to give me an alignment, and there would be no charge. Even though I did not have the repair done at this facility. I still appreciate the honesty because they could have completely ripped me off, took my money, sent me out the door, and I would have never have known. So I appreciate them keeping me safe.

Mar 06, 2024

If I could leave zero stars I would!! THIS PLACE IS A SCAM!!! I brought my toyota corrolla in for the $49.99 diagnostic service to see why my car wouldn't start...I told them all the details of the OEM code ....they immediately told me I needed a new engine.... they left all my wiring and plugs unplugged under my hood...my spark plugs where left out laying under my hood..anything that could be unplugged was left unplugged....I didn't notice this till after I had my car towed back home and payed them for the diagnostic service ...in which they did nothing but do a compression test and unplug all my plugs...I should of read the reviews before taking my car here....DONT TAKE YOUR CAR HERE THEY ARE A SCAM AND ILL BE FILING A COMPLAINT WITH THE BBB. This place needs to be shut down they aren't professional or knowledgeable and can't be trusted!!! .

Feb 06, 2024

Been coming since 2018 very humbled spirits, and loyal to the best , trusting real folks high five.

Feb 06, 2024

Good service

Feb 06, 2024

asked help in fixing my car door handle. They took my money upfront (about 500, because of parts and labor), and said theyd call when the part arrived. For the next Month, i called about the part, and was told it was on the way. Finally, i was told it was never ordered, and that theyd get on it. When i finally showed up to get it fixed, it took three hours to take the door a part and put the part in- when i finally go to open the door, its still stuck. Still broken. Turns out they didnt order all of the parts, but tried to tell me the door was fixed...while watching me not be able to open it. Then told me i would need to buy the part they didnt order AND pay for labor again. When i complained, they said they'd get back to me. Well, that was in november. So im out 500 bucks for a unfixed car door. I would never recommend them to anyone.

Jan 06, 2024

Very friendly and respectful being we are seniors

Dec 06, 2023

0 STARS -This place is a scam. I have 2 cars w more problems now then before i took them here. They put used/defective parts in your cars make you come back over and over and over again. The managers are super unprofessional and disrespectful. They will lie threaten you. 4 managers in 8 months so they can keep running there scams. This place is a criminal enterprise, will take your money and ruin your car(s). If anybody in the comments is having issues with this place, they should go to the DMV and file a report and file a report with a Nevada attorney general. This place needs to be shut down not only this location but all of the USA auto locations. They will scam you till your car falls apart and you don't have one anymore. Let this be a warning there are better places to take your vehicle for repairs. You will be sorry if you take your car here.

Dec 06, 2023

Absolutely Incredible customer service. We were at our very last hope with our 2000 FORD F150,when these angels from heaven were sent to us. Great honest and fair customer service.Many thanks to BJ , MIKEY AND ALEXANDRIA #1 IN LASVEGAS...

Dec 06, 2023

Changed the coolant temperature sensor by the engine instead of by the radiator. Paid $700 for literally nothing to be fixed. And I told him the symptoms prior. (temperature gauge not marking correctly) For that, the coolant temperature sensor by the radiator needs to be changed. Smh Don't go.

Dec 06, 2023

Employees were very attentive and accommodating and the service time was quite reasonable. I was very happy with my visit.

Dec 06, 2023

I appreciate the honesty of BJ very genuine and Alex. My first experience here wasn’t as pleasant I only came back because of BJ honesty and help. Alex has also been very helpful and friendly 3 time here. I recommend.

Dec 06, 2023

I made the switch from another shop and I'm so happy I found my way here instead. Phenomenal service from Alex and Justin, I really appreciate the effort made. I will certainly be coming here from now on!

Dec 06, 2023

I want to say had drifted into US auto repairs, and I was very satisfied with the customer service skills and how honest they were about what was wrong with my car. I went in to get a oil change and end up getting more help than I needed, and I was very blessed and grateful how honest it was that’s what make a dealership or a auto place is how honest they are. I really like Alice because she look you right in your eyes and talk to you and tell you with her highlighter she tells you everything you need to know about your contract and I really like Bj because he tell you the real deal and Axel is just the bomb. He’s such a gentleman I really like how he’s out there doing his thing and he’s take the car in right away and he show me everything that was wrong. He put the flashlight up to it and let me look at it and I really appreciate that because I don’t know what’s going on but they were able to show me and tell me and it really made me feel comfortable with the shop so thanks to US auto repair for helping me understand how to look for what’s wrong with my car and this was a second opinion and I really enjoyed it. Thank you very much I get is a tin star modified by the 1010 stars yeah 10 stars.

Dec 06, 2023

I went to this repair shop to get my evaporative system looked at due to I couldn't pass smog, When I walked in I was greeted by Alex she was so friendly she let me know the process, the amount of time it would take for this to be done. Once the EVAP system was done BJ came out to talk to me, He was very direct when he came to talk to me he didn't beat around the bush he came and let me know everything that was wrong with my care and even showed me where everything was wrong. The thing he stated need to be fixed was something my pervious mechanic said he fixed. I'm happy with the work that they did on my car, I will be return to them moving forward Thank you, SHARY

Dec 06, 2023

THIS PLACE IS HORRIBLE THEY ARE A SCAM BAIT AND SWITCH THEY HAVE HAD 3 MANAGERS IN 8 MONTHS I HAVE TAKEN MY CAR THERE 3 TIMES FOR THE SAME REASON THEY HAVE REPAIRED IT 3 TIMES THEY USE USED PARTS AND I PD BRAND NEW PRICES FOR USED PARTS. BEWARE BEWARE BEWARE. I HAVE 2 CARS I USED TO TAKE HERE UNTIL BOTH OF THEM KEPT HAVING PROBLEMS OVER AND OVER AND OVER AGAIN. DO NOT GO HERE. The five star reviews have to be fake. They have to be paid people or friends and family of this establishment. There's no way that these people are getting five stars out of anybody being as rude as being as rude and disrespectful as they are no professionalism whatsoever. If you like your car, I recommend you take it somewhere else because this place will ruin your car. Let me say it again. This place will ruin your car and lie about it in your face and lie about it tell you something else wrong.

Dec 06, 2023

They were fast and did a great job! Alex up front was awesome!!!

Dec 06, 2023

This place is awesome for being scammers

Dec 06, 2023

Always come here for my smog. It’s fast and easy, the staff is very nice.

Dec 06, 2023

Big shout out to this Auto Shop, and especially to Justin. Some jerk bag backed into my husband's Xterra and these guys not only had the vehicle fixed fast, it was totally affordable and they worked with us every step of the way. All my future car repairs will be done at this shop for as long as I'm in Vegas. Thank yall!!!

Dec 06, 2023

Cheap prices and Great work.. Oil Change, Smog test, etc .

Dec 06, 2023

Professional staff , courteous ,and friendly receptionist.

Dec 06, 2023

Very nice people. Not only did they tell me what was wrong with my vehicle, they showed me. I'll be back!